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Vulcan Express Gurgaon Customer Care Email Address & Number :

Company : Vulcan Express Private Limited
Head Quarters : Gurgaon
Industry : logistics firm
Service/Product : Supply chain solutions

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You can now ask your questions about this Customer Care Contact detail. Please go to the bottom of this page.

Website :

Customer Care Email Address & Number :

Email Us : AT
Call Us : +91 -971100 – 8888

Related :

WOW Express Customer Contact Number :

** In case of any queries, please email us at AT
** We are happy to serve you and our team will revert to you within 24 hours.

Contact Address :
ASF Tower-A,
Plot No-249 D Jwala Mill Road,
Udyog Vihar Phase-IV,

Customer Service :
First Mile Services :
Inbound Logistics :
** With a large numbers of vehicles, along with state of the art optimization technology we offer robust inbound services across India.
** Our fleet and mix of vehicles make sure that the movement of goods is on time and is at right cost.
** Being the first leg of supply chain, we take all the necessary steps to provide correct pickup, timely delivery and real time visibility of pickup lifecycle.

Linehaul Services :
** We move you across India. Literally. We have a well connected line-haul to move your goods at the pace you need. Currently we offer:
** Surface Linehaul
** Airline Linehaul

Last Mile Delivery :
** We specialise in last mile delivery through surface. Currently we cater to most of the class A and B cities in India.
** Timely delivery of products with utmost care and quality is our forte.
** Last mile delivery is one of the feathers in our hat, making sure that we provide end to end supply chain solutions.

Freight Services :
** We can pick up your less than full truck loads from your doorsteps and move it across country.
** Our service is designed for high speed delivery and reliable movement of goods – we can move it through Air or Surface to meet your requirements.

About Us :
Vulcan Express Private Limited is a logistics firm that offers end-to-end logistics and supply chain solutions for retail companies with greater focus on highly dynamic and rapidly growing ecommerce industry in India. We offer a range of services including Pickup, Consolidation and Fulfilment Operations, Warehousing Solutions, Intercity Movement, and Last Mile Delivery services.

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  1. Try to improve your service. I didn’t receive my order, which I should have received on 17th.

  2. As per Snapdeal mail, I returned the product to given Vulcan express office by Swaraj Express. Today I got call from transporter that, Vulcan office taking 2 – 3 hours for receiving the product. Please help me.


  4. My order number at Snapdeal -18531288805. My Courier AWD number is JVLSD019257868270. My order delivery date is 17th March but still my order is in Delhi at processing. When will I get my order?

    1. For any queries please contact :
      Vulcan Express Private Limited
      Email Us : AT
      Call Us : +91 -971100 – 8888

  5. My registered product is still not delivered since last one month. Please help me.

  6. My order Number is PD112172328. When will I receive my product?

  7. Very very very bad service as tie up with Snapdeal.

  8. Very bad courier services. There is no option for speaking with customer care executive. Their website is also pathetic, whenever I am tracking my order I am not able to track it.

  9. Really very irritating service by Vulcan in Bangalore. I was not at home and they have not called me or sent me a message regarding the details of delivery. They have just entered that the consignee is out of station not even a call. Vet disgusting and sometimes they put that order is delivered on website but order wouldn’t have been delivered. Snap deal is losing its customers by this worst service by Vulcan.

  10. Snapdeal is very bad service. I have not received my order & there is no contact number. Please help me.

  11. Very bad courier service.

  12. Looking at number of complaints it has been proved that this vulcun courier is not reliable one. Then why does snapdeal giving consignment to vulcun. I booked my consignment with snapdeal on 27th January 2017 & selected express delivery by paying 100% payment with credit card. They supposed to deliver the consignment on 28th January 2017 but till 30th January I have not received the consignment. My order AWB number is PD110984111 dated 27/1/2017.

    1. Did you receive your product?

  13. Can anybody provide my Vulcan express courier no of Lucknow hub? My order I’d is PD111167084.
    Order Placed : 22nd January
    Lying at Lucknow : 25th January

  14. Unfortunately I didn’t check on the such a poor state of snapdeal delivery these days else I wouldn’t have ordered through Snapdeal. My courier tracking ID JVLSD011049213970 shows stuck in Chennai for almost 2 days and not delivered yet. The scheduled date of delivery is already passed. I would like to know if somebody is from Vulcan/Snapdeal looking into these complaints.


  16. Order ID: 17950072235
    Here Philips QT4000/15 Pro Skin Advanced Trimmer
    It should be delivered on 22nd January 2017 but not delivered till date. They are not giving contact person name or address of courier office from whom can collect the order.

  17. Order ID: 17847989615
    Hero Red & Black Next 26T 18 Speed Sprint Bicycle
    It should be delivered on 16th January 2017 but not delivered till date. They are not giving contact person name or address of courier office which can collect the order.

  18. I had ordered iPhone 5s on 8th January. When I track my order it was shipping from Hyderabad and it was lying till 5 days only and there was no update till 3 days. I need this phone only today but today is lying in Gurgaon. Now I am going to shop for purchasing a new mobile. Vulcan service is really pathetic. They are giving terrible service to customer. I am very upset.

  19. My order number is Awb p104447170. It is Stuck in Bhiwandi. Actual dispatch date is 13th Jan but till now I did not received item. Last update is Jan 5th. I got worst experience with snapdeal because of this vulcan express.

  20. It is very bad service. I did not received my product still as well as not a good updation on my order no. There is no any option to contact any person to find update on this.

  21. Can you please tell me where my consignment has reached as of now.
    AWB No.AWB:P104455741
    Sub-Order ID: 22064441037

  22. Murali Krishna Reddy

    MY AWB NO P104465760 BOOKED ON 8th. Its very urgently required by today. But still the consignment is showing dispatched from Ludhiana. Kindly help us where I can call and what is the present status of shipment.

  23. Abhishek Srivastava

    AWB: PD110717630
    I need my package to be delivered today or tomorrow if late as committed. There should not be any delay. Please that might loose my trust on snapdeal.

  24. My order is not delivered. Please help me. My order number is awb pd108152410 and your call center number is not working.

  25. We have shipped your Nikon D3300 with 18-55mm Lens. It will reach you between 06/Jan – 10/Jan by Vulcan Surface. Track your Snapdeal order using AWB no. P104444390. Send me courier boy contact as soon as possible.

  26. My order is still not reached. What should I do now? I am waiting for it since long time. PD109501550 is my order no.

  27. My AWB No is PD110915316. Kindly deliver as soon as possible. Please mention courier person no in message box.


  29. My order is still not reached. What should I do now? I am waiting for it since long time. PD109511560 is my order no.

  30. I had ordered a lyf mobile mobile in snap deal but I entered the pin code wrongly and my address was correct. What should I do now?

  31. I have ordered with AWB CD310276890 which has to be delivered at 2nd January but not delivered yet. When will I get my order?

  32. This is poor delivery system . I received SMS i.e I will receive my consignment AWB PD109518676 on 01.01.2017 but whole day gone I haven’t received my consignment. When on today I track my delivery order I came to know that my consignment is unable to deliver by delivery man due to lack of time and company put remarks that delivery failed on 1st attempt. Now delivery is re-scheduled on tomorrow time between 9.00a.m to 1.00 p.m.

  33. My order is still not delivered. Please send me details of your delivery boy.
    Order ID: 17442222851

  34. Please deliver my order before 1st Jan if possible. It’s really very urgent.
    AWB : P101366605

  35. This is the worst courier company I have ever seen. Thank you for making me to judge from where I should do my online stuff for appliances and others.

  36. Mohammad Yasin Chimaukar

    Dear Customer, Velex tried to deliver your ICICI Bank CHEQUE BOOK, AWB:92211608628. You may contact us on 8108102185 between 10 am to 6 pm. .
    I tried his tel no and Co s also but all are wrong nos. I m going to write my bank not to use your services.

  37. Please send me my order. It is already 26 days passed.
    AWB No: JVLSD013131704262

  38. My order ID is AWB PD108084029 and I placed the order on 19th of Dec 2016. When will I get my product? Tracking system shows that delivery address office and residence were closed.

  39. My order has not been delivered which is in your courier since last 4 days. On tracking my order AWB No: PD108070540, it is shown that Residence Closed whereas another product of mine has been delivered on 27th Dec 2016 from your courier by Akhilesh Aggarwal which makes clear that Address of my Residence is not close infact not even on Sundays. I contacted twice with snap deal and they promised me to deliver by 27th Dec 2016 but I have not received yet. How long do I have to wait for my own orders? It’s very frustrating and annoying to make calls often regarding delivery but still getting zero response from your side. Please let me know when would I get it.

  40. I got SMS on 26th Dec 2016 and it is said that your order is out for delivery. It is attempted by Krishan Pal but did not received till date.
    AWB no : PD109438666

  41. It is the worst logistics service that I have ever seen. I think no other service is worse than Vulcan express.

  42. Laxmi Kumari Pandey

    Really your service is very poor. I am telling this because of a reason regarding my complaint number 333344. Regularly I follow about this complaint no on September 2016 to till day. I am talking to your costumer care so many time and your executive member namely Jituji and Sagarji but my refund of Rs.1000/- still not given to me.

  43. Premendra Kumar Thakur

    It is arrived at HUB RANCHI on 18th December, but till date I haven’t received the courier.

  44. My courier is not received me but a message is received on date 23/12/16 that your item is delivered today. But it is not received on 24/12/16 at 4:32pm.

  45. I have order with AWB: DSP11056402 which has to be delivered at 23rd December but not delivered yet. When will I get my order?

  46. My order is not delivered. Please help me. My order AWB Number is P100960023 and your call center no is not working.

  47. I don’t receive my order till today. My AWB no is PD107999196. Please tell when I can get it.

  48. Where is your branch in Navi Mumbai?

  49. My order is still not delivered. My order AWB Number is PD107905481.
    Order ID: 17110965707
    Please send me details of your delivery boy.


  51. It pains to intimate you that I’ve placed several orders & which is in your courier but despite my several phone call to Mr.Dhanjit Sarma, he held me up for whole day but he didn’t bother to deliver. I am very much disappointed with the service.
    FYI the consignment details is given below –
    AWB No.CD310062166
    AWB no.CD310063247

  52. My AWB: PD107982222
    Can you please tell me when I will get the product waiting for a long time?

  53. I have ordered a product on snapdeal on 9th December. They promised me to deliver it by 15th. But today it is 19th still I haven’t received my order or got any update from the courier service. Can you please explain me why? I have paid the amount through debit card. I need immediate reply!

    AWB : JVLSDO12489532846
    ORDER NO : 21391085347
    Waiting for your quick reply!

  54. What happened to this?
    Order IDs : 17274748496, PD108008981

  55. My Order ID 17297808112 has not been delivered by your company whereas it is showing that Your item has been successfully delivered!
    Can you tell me it has been delivered where and if delivered who has taken it on my behalf because I did not received any call or message from your side?

  56. My order no is AWB NO PD108194831 and I didn’t receive the product yet now. But delivery date is on/before 16-12-2016.

  57. I have ordered on 6th Dec and its reached Ranchi on 13th Dec. But still I didn’t get my order. My AWB no. Is CD309975568. Today is 17th. Lets see when they will deliver the product.

  58. I required contact no of Ranchi delivery office.

  59. I have ordered the product redmi note3. It is not yet delivered. My order number is PD108165161. Can you deliver the product soon? Otherwise can you give me the address of your courier near to me? I will collect my order.

  60. My order was not hand over on 14/12/2016.
    Tracking no : PD 107903707
    Redmi note 3

  61. My order no is PD107889788. My Order had reached to Hyderabad on 09/12/2016. I am in Hyderabad. Why does it delayed to deliver the order?

  62. I have ordered from Snapdeal AWB CD309990985. This order is from Delhi to Lucknow. I ordered on 8th Dec and it is dispatched on 10th Dec. It is reached Lucknow on 11th Dec. I ordered many things from online and meet many couriers but in your case you are most wired service. My order is in my city for 2 days. There is no call. Even the site is going down many times in the day. There is no customer help line giving to us for help. This company looks like fraud and snapdeal support them well. What shall I do now?

    1. I am from Kanpur. Last update is that my product is in Lucknow on 11th Dec. Till then there is no update.

  63. My tracking no is PD107916681. Can somebody advise as when I will get my packet?

  64. AWB:P101273430
    My product is in Hyderabad from 3/12/16. I am in Hyderabad. Why are you delivering the delay?

  65. I required contact no of Ranchi delivery office.

  66. I have not received yet regarding Tracking no P101297210. Parcel is still in Lucknow hub from 7.12.2016.

  67. My Red Mi Note 3
    Order Nos : 16909438448 & 16909267514
    Your Delivery Date is on 09 Dec 2016.

    Tracking / AWB Nos : JVLSD016362577970

  68. My Tracking no is AWB PD10338677. Why does it getting late? Please give me the status. I think you are doing ford with me. For last 14 days I did not received my product. I will have to take a serious design for this matter.

  69. My order tracking id is cd308062938.
    From Snap Deal side it has been dispatched but didn’t deliver till date 7th of Dec. Please deliver it. Otherwise I have to cancel the product.

  70. Please send my courier.
    Order no : 17018476564

  71. Please can you tell me the exact date of delivery of my package C304545309? You were supposed to deliver before 28th Nov and its already 8th Dec.

  72. My order is not delivered. My tracking no is P101273430.

  73. Order ID : 16969517192
    AWB : PD107826400
    Snap deal Item
    Delivery date : 06/12/2016
    It is not delivered till & not even traceable.

    1. My order id is 17233856420. I had ordered a mobile xolo era 2. So I have tracked. I get the delivery messsage from SD, but the product is still not delivered to me. Please take immediately necessary steps about the above matter.

  74. MY ORDER AWB NO IS JVLSD017475593672 .

  75. My snap deal order AWB EXP11106188 is not delivered till now. It’s more than 5 working days. Why is it so unnecessary delay? It is very bad service.

  76. My AWB no is JVLSDO15661433374. When will it be delivered?

  77. My AWB no is DSP11039395. When will that be delivered as I want that before 7th Dec.

  78. Awadhesh Pratap Singh

    My id no is PD107754353. Your courier is showing order delivered but I didn’t received.

  79. My AWB Number is P101277594. My order is not yet delivered. My tracking says REACHED HUB AT CHENNAI for past 3 days. I am in Chennai. I didn’t get my shipment.

  80. Order is not delivered.
    I had ordered Lenovo Vibe k4.
    Order ID:16904696427
    This has happened twice. I had placed the order on 25th November, 2016. But I have not received it yet as of 28th November, 2016. Please look in to the matter at the earliest. I have already paid the entire amount.

  81. AWB: PD107814079
    What is the status and when will it be delivered?

  82. I have a packet delivery awaiting no AWB: CD308024132. It will be nice if it can be delivered by 03rd Dec 16.

  83. My order is not delivered. Please help me.
    My order AWB Number is CD307883045 and your call center no is not working.

  84. My AWB Number is PD107700180 and your call center no is not working.

  85. Can you please deliver my packet today which is ideal at Gurgaon hub since last 3-days for Indirapuram(Ghaziabad) delivery?
    My order no is 16799762685 ordered on 19th Nov.
    If required I can pick up your location. But I need this today.

  86. AWB. P101267843
    Please deliver this packet.

  87. AWB: PD107762357
    Let me know whether it can be delivered today.
    Today is my son’s birthday.
    I request you to make some arrangement to have this to be delivered by today.

  88. My AWB no is P101267779. Its a snap deal order. I want my order on or before 23rd Nov as I am leaving the city in the night. I am trying to call customer care but only snap deal customer care is there. I want contact number of Vulcan Bangalore so that I can pick up if required.

  89. It’s very bad. There is no toll free no and no email id.

  90. Worst services, they don’t delivered the product on time.

  91. My order no. is AWBC304489764. When will I get my order?

  92. My consignment number is C304444545. When will I get my order?

  93. I have ordered 1.2 Tone Hitachi Split AC from Snapdeal on 7th Oct 2016 Order no. 15759322920 and AWB: P101115615 and online payment has been done at the time of booking. Snapdeal was promised to delivery on 12th Oct 2016. This delivery date was extended twice. First extension was til 17th Oct 16 and another on 22nd Oct 16. I have not yet received the AC. After so many follow up with sanpdeal customer care (No. 92126 92126) I am not yet able to know the status of my Parcel. Please share me any alternate contact no. of Snapdeal or Vulcan Courier

  94. Guys you are calling me since from last 5 days but good for nothing. Your second assured deliver date is also passed. Would you like to see it? wait. I think snap deal company is also blaming itself for having such poor deliver partner. Please learn from DELIVERY who is dealing with little based copies but its services you even cannot imagine. Hoping for Positive revert.

  95. I have placed the order through Snapdeal. The AWB no is PD102409563 and checked online status. It is showing as delivered on 10th Oct 2016. But still it does not received. Please give me the Ahmedabad courier contact number so that I can co-ordinate.

  96. Air Waybill No :P101123518
    Order No :FCDW704679
    I have ordered on 03.10.2016 with Snapdeal.
    Delivery date : 17.10.2016
    Today’s date is 18.10.2016.
    Immediate attention is needed.

  97. My order no is 15573840072. It is supposed to reach my address on 12th Oct to 14th Oct 2016. But now it is showing that self pick up. This is not fair. While placing order by snapdeal application I have checked by entering my pic code no. At that time it was showing product is available for this order. Snapdeal has worst courier service and they are losing customers. Now I have cancelled order.

  98. Air Waybill No :P101060240
    Order No :FCGI20673
    I ordered on 3rd October and today is 17th October. Still there is no update.
    It is a pathetic service by Snapdeal and Vulcan.

  99. Sumanth Chowdary Yalavarthi

    My order number is 15866195058. My delivery address is in Bangalore and the product is also in Bangalore according to tracking status. Can you please deliver it to me today?

  100. I placed an order with Snapdeal.
    My Air Waybill No is PD102496429 & Order No is FCDW590279.
    I placed order on 3rd October and still didn’t receive it. Why there is so much delay? When will it be delivered?

  101. It is a pathetic courier service used by snapdeal.
    I have decided not to buy anything from snapdeal. Flipkart and amazon deliveries are much more faster. (Actually you can’t compare it with Vulcan the third class service).

  102. As per Snapdeal auto message showing my order has been delivered , but still my order not yet received.
    My order AWB Number is PD102436041 and your call center no is not working.
    Please revert back.

  103. Ranjit Singh Multani

    Here’s a summary of your purchase. When we ship the item, we will send an update with tracking details.
    Order ID: 15518074945
    Placed on: 02 Oct, 2016

    The said order is not received yet. Feeling embarrassed as no satisfactory reply received either from courier or snap-deal. Hope to get it resolved soon. Very Bad experience.

    I tried many times of your cell no 9212692126 but all efforts went in vain as no proper reply is being received and only recorded audio is being played. Please give me contact no of concerned department so that I can at least speak with them. Waiting for reply. Not received till date 14/10/2016

  104. I ordered 2 Cotton kurtis by snapdeal which are estimated to deliver by you. I want my delivery before 16th October because on that day is my birthday. Please give the product faster.

  105. This is horrible courier service. I think we all should combine and take legal action against them and snapdeal and get the license cancelled for such a pathetic courier company.

  106. Snapdeal is doing fraud to customer. Many orders on cash payments are not delivered. I suggest to boycott this site and register fir against these frauds.

  107. I placed an order with Snapdeal.
    Air Waybill No :P101075758
    Order No :FCCB1114557.

    In the morning tracking details mentioned as order will be delivered today and in the evening it said consignee is not available. However I was present in home whole day.

    When will it be delivered? There is no customer service number also. Please update & deliver ASAP.

  108. My AWB no is PD102464298. Its a snap deal order. I want my order on 11th Oct as I am leaving the city in the night. I am trying to call customer care but only snap deal customer care is there. I want contact no of Vulcan Bangalore so that I can get my order soon.

  109. S.S.Kutumbale, Indore

    I placed an order with Snapdeal. My Order No is SLP1094541551 and Airways Bill No is PD102358247.
    I tracked the details. Your Site shows that the Parcel is laying in your Indore Office since 2nd Oct 2016. However it has not been delivered to me till today i.e. 6th Oct 2016 12.00 Noon.
    I am trying to talk to your executive but there is no number other than 9212692126 on Snapdeal Site. This number gives only Computerized message. There is no other contact details like email.
    Yesterday I was lucky to talk to your Mr. Gurdipsingh. I told him that how come the parcel is laying in your Indore office is not being delivered. I asked for Indore office number, he said he would be giving me in one hour time on my mobile number.
    No response from him nor the parcel is delivered.
    Today I searched for your Web site. I dialed the number given in your Website and got a message that the number does not exit.
    I am surprised and shocked how the customer is being tortured.
    Convey me your Indore Office number so that I can follow up with them.

    1. Please give me the contact number of your Indore office.

  110. I want the phone no of recipient warehouse address Gurgaon Vulcan Qc Vulcan express Khasra 26/13 Gurgaon 122505 for courier work. please give.

  111. It is a pathetic service of this courier service by snapdeal.
    In the morning I got message as order will be delivered today and in the evening it says consignee is not available. However I was present in home whole day.

    1. It is ery pathetic customer service by Snapdeal & Vulcan express.

      Product ID 16346035590 ordered on 26th October. This is delivered after 60 hours of continuous follow-ups.

      Now I am calling a technician to assemble the product. They require another 48 hours. Moreover product got delivered and company database is not updated even after hours.

      I bought my first product and had pathetic experience. I would never advise anyone to buy anything from Snapdeal.

      Please intervene if it can be assembled today, else it will follow the company leisure and lethargic process.

  112. My parcel is not delivered. My order Id is CD307201608.

  113. Air Waybill No : C304395908
    Order No :SLP1091597625
    Please deliver asap.

  114. My order is not delivered, executive Mr Parushuram not lifting call. He promised to deliver before 11 o clock on 01/10/2016.
    Airway bill no CD 305820174
    Kindly provide Nacharam address or manager ph no.

  115. My snap deal order 15246848493 is not delivered till now. It’s more than 5 working days. Why so unnecessary delay? Very bad service.

  116. My order still not delivered why? There is no tracking details also updated in your website.
    My order AWB Number is CD305802972 and your call center no is not working.

  117. Snapdeal message in the morning stated that the product I ordered will be delivered to my Bangalore address by a person called Sukesh V.
    Another message just received is indicating that they can’t deliver it and I’ve to go and collect it from their warehouse personally!
    Can’t understand the logic behind the two statements!

  118. A difficult type of service without coming to delivery place track record shows that customer denied to accept the parcel.
    My delivery order no is 15105254781 dared 12/9 and suborder id is 18826204845.

  119. It is very bad service.
    Me still not received my product as well as not a good updation on my order no.
    Not any option to contact any person to find update on this.
    I am going to put FIR against this.


  121. No it is not working. Give the optional no also.

  122. My awb number is P100979148. The parcel is sitting in your warehouse. When it will be delivered?

  123. Madhukiran Chandrige

    My order still not at delivered why? There is no tracking details also updated in your website.
    My order AWB Number is P100972754 and your call center no is not working. Very bad & poor service.

  124. The Above is temporarily out of service. Please don’t give us false promise about delivery. I can rate not even a single Star if rating is provided. MY AWB NO IS P100969668.

  125. Please stop this type of nonsense courier services.

  126. The above number is not working, How can I contact on phone to Vulcan?

  127. Can I contact the number Vulcan express?

  128. The above number is not working. Where can I contact the procurement department of Vulcan?

  129. The above number is not working. Where can I contact the procurement department of Vulcan?

    1. My order not delivered. Please help me
      My order AWB Number is P100960023 and yours call center no is not working.

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