HDFC Bank SmartBuy Customer Toll Free Number : offers.smartbuy.hdfcbank.com

Company : HDFC Bank SmartBuy
Head Quarters : Mumbai
Industry : Tours & Travels
Service / Product : Book flights, hotels and holiday trip,etc

Website : https://offers.smartbuy.hdfcbank.com/

HDFC Bank SmartBuy Customer Toll Free Number

Call Us : 1860 425 3322
Time : 9 AM to 9 PM, Mon to Sat only

Related : Shaurya Travels Chandigarh Customer Contact Number : www.customercare.gen.in/7057.html

Travel
Cleartrip :
Phone : +91 22 3035 1677

Email Address : agencysupport AT cleartrip.com
Yatra :
Phone : 0124 – 3322980
Email Address : flightsupport_hdfc AT yatra.com

Contact Address

Branch 542,
Trade World,
A Wing, Ground Floor,
Senapati Bapat Marg,
Lower Parel, Mumbai,
Maharashtra, India – 400013

Call Centre Support :
** We are would like to hear from you! Please feel free to email us at support AT smartbuyoffers.co or consult our round-the-clock customer support executive at 1860 425 3322 for all queries and clarification.

Payment Options :
** The portal allows you to make payment using Net banking, Credit/Debit card or through the EMI options available.

** You have the flexibility to convert your credit card purchases above Rs. 3000 into a flexible EMI option for 3, 6, 9 and 12 months at the bank’s applicable rate, without any additional processing charges.

Frequently Asked Questions

Flights :
On which airlines can I book my tickets?
There is no restriction for booking on any airlines available on the portal as long as there is availability of seats.

Are there blackout dates for redemptions for travel bookings?
You have the freedom to travel anytime of the year as long as the seats are available for booking.

For bookings done through SmartBuy website is it necessary that the credit card holder should be a part of traveling itinerary?
No, the card holder need not be part of the traveling itinerary. But, based on the airline’s regulations the passenger may be asked to carry a photocopy of the credit card signed by the cardholder. Please check with your airline.

Is my credit card information secure and safe?
Yes. HDFC bank follows the best security practices. Any information you enter when transacting with us is sent in an encrypted format to protect you against unintentional disclosure to third parties.

How much baggage can I carry on the flight?
Baggage Allowance on flights varies with the airline, sector/destination, and other factors. Please check on the airlines website for more details the baggage details and its updates

Hotels :
What is the difference between a twin and double room?
A “Twin Room” will have 2 separate beds which can be shared by two guests. A “Double Room” will have only one double (king size/ queen/ double) bed which can also be shared between 2 guests.

Can more than two adults stay in a single room?
Most hotels allow additional guests to stay in a single room for an extra charge. However they might have restrictions on the maximum number of guests that are allowed per room. We suggest you call the hotel directly before booking.

Our children will be traveling with us – do they stay for free?
While making your booking, please select the number of children travelling with you. The charges vary with the number of children and Adults for each hotel and also on the type of room selected within the Hotel.

How do I know if my booking was successful?
Once your booking is confirmed you will receive an email confirmation with all the relevant details of the booking. If you have not received this notification within one hour of booking, please call our customer support for assistance. (Cleartrip – Hotelagencyagencysupport AT cleartrip.com, +91 124 4837444/ 445/448)

Do I need to confirm my booking with the hotel once I have completed the booking process?
No, you don’t need to. Please note that it may take upto 12 hours for the booking to reflect in the Hotel records.