GadgetShieldz Chennai Customer Care Number

Company : GadgetShieldz
Head Office : Chennai
Industry : Online Shopping
Service / Product : Cell Phones,Tablets,iPhones/iPads/iPods,DIY GadgetShieldz

Website : https://www.gadgetshieldz.com/contact-us.html

Customer Care Number :

Phone : +91-44-42164932
Time : Mon-Fri : 11:00 to 5:00 PM IST

Related : Gonoise Ahmedabad Customer Care Toll Free Number : www.customercare.gen.in/7488.html

Weekends Off :
** Please note that we provide very limited phone support.
** Email support works the best.
** We do not stock any of our products nor provide any installation services in our offices.

Our Mailing Address :
GadgetShieldz
# 130 Mint Street, 3rd Floor
“Shree Center”, Sowcarpet
Chennai – 600079, Tamilnadu
India

Shipping Policy FAQ :
Do you ship internationally?
Yes, we have customers across the world and we ship worldwide to almost all the countries.

What payment methods are supported?
We support all Visa, MasterCard, American Express, Diner’s Club credit cards, Debit cards, Net Banking of all major banks and Cash cards. These payments are processed through the highly secure payment gateways of our payment partner PayU India.

International customers can pay through Paypal using your credit card, Paypal account and other payment options supported by Paypal. We ship our products worldwide.

How long does it take to ship and for the orders to arrive?
Normally we ship all orders within 1-2 business days after order placement. After we ship, allow around 3-10 business days for orders to reach you. The delivery time would vary from region to region and sometimes may take few additional business days if your address is in a remote area.

Normally orders shipped to metros and other major cities are delivered within 2-3 business days. Please understand that delays caused by courier services or other external factors are beyond our control.

How do I track my package?
Once your order is shipped, you will receive an email with the tracking number along with the shipping partner’s name. You can track the packages on the respective websites of the shipping partners using the provided tracking number.

For international orders shipped outside India, tracking is not available for Airmail shipping. Limited tracking for Registered mails is available for most countries although it may be very limited in information and may not be available for every stage of the transit.

Cancellation FAQ :
Do you offer a Return Policy?
Yes, we do offer a 30 Day Money-Back Guarantee. If you are not 100% sure that you can install GadgetShieldz on your device, simply return us the entire package in an unused and resalable condition for a refund.

The packaging and its contents have to be in the same condition as received. Please note that there be a deduction of Rs.100 (US$ 1.99) restocking fee from the refunds for each ordered item. Any shipping & handling charges paid will not be part of the refunds.

How do I cancel my order?
In case you wish to cancel your order, please email us with your order number along with your cancellation request.

Can I cancel the order before delivery?
You can cancel your order within 12 hours of order placement if it has not been shipped. Once the orders are shipped, refunds will be processed only after we receive the returned package from your side.

How do I return the package and who pays for the return shipping?
You should safely pack the order and return it back to us using a shipping service with pre-paid shipping. Please mention your invoice and order number on the package so that we can identify your return and process the refund correctly. We would not accept any returns which are not sent with shipping charges pre-paid.

How much time will it take for my refunds to show up?
Once we receive your returned package, your refunds will be processed within 1-2 business days. Once the refund has been processed, allow 6-7 business days for it to show up in your original payment source used. In some cases, it may take around 10-12 business days for the refunds to get credited in your payment source.

What will be the mode of refunds?
Your refunds will be sent to the original payment source used by you at the time of placing your order. For example, if you had used a credit card to make your payment, your refund will be sent to your credit card.