Company : Zipker Online Services Pvt. Ltd.
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Women’s Wear, Men’s Wear,Jewellery, Etc
Website : www.zipker.com
Zipker Customer Service Email Address
** Welcome to Zipker.com, a company committed for enhanced customer experience.
** We are happy to answer any questions you have. Please select the option that suits you the best and feel free to contact us.
Related : Joy by Nature Delhi Customer Service Phone Number : www.customercare.gen.in/3681.html
Level 1: If you have any Queries, feedback, concerns or suggestions, please write to us at customercare AT zipker.com
Level 2: If you are dissatisfied with response/resolution provided by our customer service team, please write to escalation AT zipker.com (Customer Service Manager will investigate and get back to you within one working day).
Registered Office address
Zipker Online Services Pvt. Ltd.
C-3/84, Ganga Vihar, Delhi-110094, India
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Shipping
What are the shipping charges?
** Sellers provide FREE delivery on most of the items in India. Some items may have shipping depending on the nature of the product.
** Shipping charges are mentioned clearly on the product detail page, and also Prices may be different for different countries to account for shipping costs as sellers are free to set their prices and prices listed in INR are only for India.
How will the delivery be done?
** We process all deliveries through reputed courier companies like BlueDart, Aramex, DTDC, DHL,FedEx and Indian Speed Post.
** In some cases where the pin code/zip code is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
** If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
How can I track the delivery of my order?
** All Zipker items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners.
** We email you the tracking number after we dispatch your order.
** You can also see the tracking number in your order history panel in your account when you login.
Who would be responsible for paying local taxes in countries outside of India?
** Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.
Return Policy :
** Please note that all items must have the original security tag, label and must be returned in the same conditions as delivered by the Company.
** Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return/exchange.
** Return/exchange is only applicable if the products which you received in “Damaged/Defective/Broken” condition.
** Zipker will then log a dispute and initiate a process of resolution between the Seller and the customer.
** Customer will have to send an image of product through email at customercare AT zipker.com.
** The return shipping to seller for the product will be borne by the customer.
** Please note that products you don’t like due to any reason can not be returned.
** If due to any reason you want to return, then there will be a deduction of 30-40% of the total order value.
Refund :
** We can refund you when the seller notifies us of the receipt of the item back from you.
** Remember that items have to be returned to sellers directly by you.
** Once the seller notifies us of the receipt of the return item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays).
** If the mode of payment was Credit Card/Debit Card/Netbanking, then the amount will be refunded in the same account as you had made payment from.
View Comments (72)
Saree cloth is not good so, I want to return it. My order number is 100487313.
If somebody get back the payment from zipker, please tell me, how?
Please pickup the order and refund my payment.
I want to return my order because it is not a same colour as that shown. My order number is 100451240.
I want to exchange my product. I am not satisfied. My order number is 100442172858.
I want to return the Saree which I purchased from Zipker for quality issue.
Today I received a product from zipper with product number 100408736 and tracking number 783345108448 and I really want to return this product as the quality of the product is worst as I opened the product. So please return this worst product asap and I want my money back.
I want to return my product. I am not satisfied with it. There is no response from your website. When you people cant give proper services then why you have given in your website even return policy available. Not even a single customer care number is available.
I don't like your product, I need to exchange it.
You are always telling to everyone to visit the website but the site is not opening.
Even after so many mails and calls there is no proper response from the customer care. If you are unable to provide proper services to customer then please shut this bloody website and go home. Don't cheat the customers like thi, .not even a single customer has given a positive (or) a good comment for the zipker website. I don't know whether you really have some respect, you people are surviving from our money, shame on you.
I want to return my product. My ticket ID is #94890.
My order number is 116357049. I want to return the product due to quality issue. Please assist.
Information available from the Official Website :
My product is of poor quality I want to return it my order number is 100153708. What can be done?
My order no is 1001152977 the quality of the product is very poor. So I kindly request to refund my money.
I want to return my order because of low quality.
My order number is 852873169 was delivered in completely damaged condition. Kindly replace the product.
Please return my order. My order number is 100143262. I am not satisfied with stuff.
I want to return the dress as the quality is poor and not same as shown. They are cheating people the customer care number is fake & no one picks the call.
I have ordered a red lehenga but, I have got a blue one. I want to return it.
I want to return my order because its not same as that shown. My order no. is 100135893.
I don't like this product. My order no. is 100134164. Please refund it.
I want to return my product. My order no. is 100314164.
I have to return the courier because it has not same as shown. My product no. is 100134164.
Get poor quality lehnga choli.
I have received a suit which is of horrible quality and I don't want it. Please take it back.
I have got damaged piece and no one is receiving call. What can I do now?
I ordered one gown. I got the confirmation call on 7th Jan 2017. She was told me that I will receive my order in 5 business days and today is a 8th business day and still I have not received my order. Also I have tried to customer care number. But it is not reachable. My order number is 100118266. Please give me an update on this asap.
My order number is 100122501. I want the refund ASAP as the product delivered to me is not the one I ordered. (beautiful pedding with embroidery saree) But I received a dress material.
The product's quality is very poor and I want to return this product.
The product that I have received is not upto the mark. My order number is 1001177900. I have to return this as soon as possible.
I want to return my order bearing number 100117900 as soon as possible.
I want to return my product just because product quality was so poor. My order number is 100110887.
I have ordered one product. The product quality is so cheap. I want to return the product. Please co operate. My order number is 100108241.
I want to return my order. Its quality is very low. My order no is100103455. Value of my order is 1449.
I ordered a product. I did not received it. Its already been a week and haven't received any update. I am trying to call customer care but there is no reply.
I want to return my product, because it is not same what I ordered.
Order no : 100092362
Please cancel my order 00095027.
I have purchased clothes from zipker. My order No. 100056953. My products cost is 10106/-. On the website clothes are presented very good but when on reality when I received clothes they are of very poor quality and its size are not matching as per shown. Also not able to contact you on your customer care number. It always show busy. I have emailed you multiples time but there is no response. I want to return my order and I want my money back. Please help me to get return goods and my money back. Looking for prompt response.
I want to return the product as quality is very poor. Embroidery is also not good.
I want to return back my Product.
Please find below details.
Order Number: 100084189
Reason for Return:
Cloth Material is of very poor quality. It is not as per the rate charged (Rs.799/-) and as seen in the picture.
Stitched work is very loose and very bad finishing. So you take this product.
The product I received is of poor quality. I want to return it as soon as possible.
The product quality is not good and bottom piece is damaged also. I want to return this product and I need my amount also.
Please consider my request.
My order no. Is 100069454. I have ordered gorgeous red and cream dress which looked so pretty on your website but the quality of the product does not worth it. Its ridiculous. I am highly disappointed, so cheat material. I want to return it right now and want my money back right now. I expect immediate reply from your side.
I have to cancel my order. My order number is 100073288.
My tracking number is 794897131 and order number is 100068164. Length of the Saree is very short and stuff is different and color is different. I want to return and refund my money.
Please return your product because I'm not satisfied with your material.
My order number is #100062602 (Rs.1478).
The product quality is not good and bottom piece is damaged also. I want to return this product and I need my amount also.
Please consider my request.
I did not like the material. My order number is 100058886 and the amount I paid is Rs.1078.
Hi Zipker Customer Care,
I wanted to return back my Product.
Please find below details.
Order Number: 100054888
Description: New Designer Light Pink Gorgette N Net Lahenga Style Anarkali Salwar Suit
Reason for Return:
Very poor quality of Cloth Material, not as per the rate charged (1549/-) and as seen in the picture
Stitch work very loose and very bad finishing.
I don't like the product. The quality is pathetic. I want to return the items.
Order no : 100052716
Please return my money.
I want to return my product. The quality is very poor.
Order no is 790881853 & the value of the product is 1078. Please return my money.
I don't like the product. I want to return the product .
Oder no : 100047787
How do I return my product?
I don't like the product. I want to return the product.
Order no : 100046521
Return my money Rs.5602. The product is torn and of poor quality.
Its very pathetic company. I don't like this company.
Request to cancel this order 100050310.
I want to return my dress. I am not satisfied with this so please return it as soon as possible. I am already fed up with this procedure and already sent an mail to cc with order no and picture. What can I do next? Please give me a positive response.
I am not satisfied with the product I received. I want to return it. Please send me the address on which I can return the product.
I don't like this product so, please return this product and refund my money back.
I have to return the product. It is totally different and the stitches have come out. Take your product back and return me my money.
I HAVE ORDERED ONE PRODUCT. BUT NOW I DON'T LIKE THIS PRODUCT. SO PLEASE RETURN THIS PRODUCT AND REFUND MY MONEY BACK.
I want to return my order. I'm not satisfied.
I have ordered 2 products but I received only 1 product .
Either deliver the product or refund the money
Order no is 100036506.
My order no 100038298 is delivered but in a damage condition. So please return this.
I have ordered 1 product but now I don't like this product. So please you return this.
I have to return the courier because it is not same as shown when we are ordering.
I have ordered one product but now I don't like this product. So please you return this.
I have to cancel and return the 1 order because by mistake I have done 2 orders in the place of 1.