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Bengaluru Electricity Supply Company Bangalore Customer Care Helpline Number : bescom.org

Company : Bengaluru Electricity Supply Company Limited
Head Quarters : Bangalore
Industry : Electricity
Service / Product : Electricity Service
Website : www.bescom.org

BES Customer Care Number

Helpline Number : 1912
SMS : 58888

Related : Karnataka One Helpline Number & Email Address : www.customercare.gen.in/9634.html

24X7 Helpline

** A 24X7 BESCOM Helpline is functioning in the premises of Corporate Office, Bengaluru. The Helpline Number is 1912
** There are 120 Customer Support Executives, 12 Team Leaders, 4 Team Managers and in charge Assistant Engineers are functioning in the BESCOM Helpline, to facilitate consumers.

** BESCOM has enriched its Helpline through the latest technologies where all the conversations between executives and consumers are being recorded.
** Through this system we are ensuring that call auditing is done which in turn enhances the quality of service being rendered to our consumers

24X7 SMS Facility

** Consumer can send SMS to 58888 to register their complaint in the format given below
** BESCOM < Sub- division code> < Nature of complaint>
** Ex – BESCOM N2 No Power Supply since 10.10 PM

The functioning of application is as follows:
** Once the SMS is received, consumer gets back the acknowledgment message with ticket number.
** If Consumer does not receive acknowledgement message he/she can call to 1912 or mail to helplinebescom AT gmail.com
** The application forwards complaint message to the concerned Sub-Divisional AEE, EE for necessary action.

About Us :
BESCOM – Bangalore Electricity Supply Company Limited is responsible for power distribution in Eight districts of Karnataka. BESCOM covers an area of 41,092 Sq. Kms. with a population of over 207 lakhs.
The company has 3 operating Zones – Bangalore Metropolitan Area Zone, Bangalore Rural Area Zone and Chitradurga Zone, 9 Circles, 28 Divisions, 119 Sub-divisions and 453 Section Offices.In the year 1999, Karnataka embarked on a major Reform of the power sector. As a first step, Karnataka Electricity Board (KEB) was dissolved and in its place, the Karnataka Power Transmission Corporation Limited (KPTCL) was incorporated.

Categories: Government
Tags: bescom.org
Brightlin:

View Comments (3)

  • Yashwant G Kanade
    RR No.NL34299

    Dear Sir/Madam
    Please help to get back cash or remit to BESCOM.

    The message says:
    Your payment has been received with a failure status. Reason - PBE10002-Do not honour.

    Please quote your transaction reference number for any queries relating to this request.

    Transaction Declined
    Transaction Status : Failure
    Transaction ID : HHMP5117696109
    Transaction Date : 14-02-2017
    Transaction No. : 5382197
    Account ID : NL34299
    Email Address : kanadester@gmail.com
    Transaction Amount : Rs.466.00
    Payment Mode : Debit Cards

    Kindly do the needful

  • I AM UNABLE TO LOGIN TO MY BESCOM ACCOUNT EVEN THOUGH I HAVE THE RIGHT ID AND PASSWORD. IT SAYS "THIS IS AN INVALID ENTRY" OR 'YOUR ACCOUNT DETAILS ARE NOT REGISTERED". I TRIED REGISTERING BU. IT SAYS "YOUR ACCOUNT NUMBER IS ALREADY REGISTERED". HOW CAN I RETRIEVE USER ID AND PASSWORD TO ENABLE LOGIN?
    BESCOM ACCOUNT NUMBER : 4005677000

  • We will be away from India for 6 months. So house will be locked and meter reader will not be able to read. What shall we do?

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