Company : Sbuyer
Head Quarters : Madurai
Industry : Online Grocery store
Service/Product : Beverages, Grocery & Staples, Baby Care,House Hold,Fruits,Personal Care, Baby Care etc
Website : sbuyer [dot] com
Customer Service Phone Number :
** Our customer service team is available throughout the week, all seven days from 7 am to 10 pm.
** They can be reached at +91 9500466177 or
** via email at customerservice AT sbuyer.com
Related : Needs The Supermarket Delhi Customer Toll Free Number : www.customercare.gen.in/4019.html
Contact Address :
Sbuyer
West Masi Street
Madurai -625001
Tamilnadu India
Phone : 0452 – 424 3616
Shipping Information :
Customer Service :
** If you have a problem placing your order with our sbuyer online grocery store, please call us at 0452-4243616, 9994842010.
Shipping :
** Orders are shipped from our fulfillment center in Sambandh Moorthy street, Simmakal Madurai.
** Orders are processed during our normal business hours, which are 9:00 am to 5:00 pm, on all days.
** Our goal is to ship your order within 1 to 2 business days of receiving it.
** If you want to receive your order quicker, additional delivery Charges are collected.
** submit your order before 6.00 PM. Orders made after 6.00 PM will be considered as next day’s order.
** Please ensure that all shipping information is current and correct.
** Any packages that are returned due to incorrect information will incur a second shipping charge to be sent back out.
** Refunds for packages that are sent back because of incorrect information will be less the cost of shipping.
Shipping Rates :
** The shipping rates that are offered during the checkout process are based on the weight of your order and your shipping address.
** The cart automatically calculates the total weight of your order and sends a rate request to our shipping partners, who reply with the various options and corresponding costs.
** These costs include the bulk discounts we receive and a small handling fee to help defray the cost of materials used to pack your order.
** We do not make a profit on this fee.
** Much of the cost of shipping is in the first pound of the order, so small orders will be more expensive to ship in terms of cost per item.
Returns & Refunds :
** We guarantee replacement of items damaged in shipping.
** We must be notified of the damage within 2 business days of your receipt of the order.
** Please save the damaged packaging and the contents until your refund or exchange is arranged.
** We will also accept returns on items that are in resalable condition—bottles must have shrink bands intact and kit boxes must be undamaged.
** There will be a 10% restocking fee for all returned items that meet this criteria.
Delivery information :
** Within one hour of your order, you will receive a call for confirmation
** The order that you make before 6.00 PM will be considered as Today’s Order
** We start delivering the products since 9.00AM
** Delivery Area Should be Madurai, Right now we do deliver(Shipping) only one city “Madurai, Tamil nadu, India”
** In case of urgent delivery requisition, additional delivery charges will be collected
** Change in the order should be intimated earlier, if any
** Before starting to deliver, we will call you for final confirmation.
** Change of order will not be accepted after final confirmation call.
** Crackers will not supply out of Madurai.
Modes of payment :
** Cash on delivery
** Credit and Debit cards
** My wallet
Returns & Refunds :
** We guarantee replacement of items damaged in shipping. We must be notified of the damage within 2 business days of your receipt of the order.
** Please save the damaged packaging and the contents until your refund or exchange is arranged.
** We will also accept returns on items that are in resalable condition—bottles must have shrink bands intact and kit boxes must be undamaged.
** There will be a 10% restocking fee for all returned items that meet this criteria.