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Knet Solutions Broadband Services Chennai Customer Care Number :

Company : Knet Solutions Pvt Ltd,
Office Location : Chennai
Industry : Broadband Services
Service/Product : Broadband Services
Website :

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You can now ask your questions about this Customer Care Contact detail. Please go to the bottom of this page.

Knet Solutions Customer Care Number

Cherrinet offers optical fibre broadband internet connection upto 1 Gbps using GPON Technology.

Related : Triple Play Broadband Customer Care Number :

For Enquiry / Complaints Number

Call Customer Care : 044 49 30 30 30
Toll Free Number : 1800 -1037286

Email Us :
support AT
billing AT

Branch Address

Knet Solutions Pvt Ltd,
No.25, 2nd Cross Street,
Annanagar, Puducherry-605005.

Knet Solutions Pvt Ltd,
No.1, State bank Officers Colony,
Lawsons Road,

Knet Solutions Pvt Ltd,
No. 2/2, Melur Road, Uthangudi,

K Net Solutions Private Limited,
G Thangaraj complex,No 307.kandasamy layout,
Pappanayakeen Palayam,
Coimbatore – 641037.

K Net Solutions Private Limited,
No.34, No.2, 1st Floor,
Vasanth Nagar, Perumalpuram Extn,
Tirunelveli – 627007.

K Net solutions Private limited,
No:18/c, Palayamkottai Road,
Tuticorin – 628 002.


What is an Optical Network Unit(ONU)?
Optical Network Unit is a device used to convert optical light signals into electrical signals which is connected to the router to provide WiFi.

What is the Fair Usage Policy (FUP) ?
Use of excessive amount of the network bandwidth, to the extent that it can impair the experience of others. The intent of our Fair Usage Policy is to provide the optimum internet experience to all customers.

What would happen with the speed of service after i reach the FUP ?
On reaching the fair usage policy(FUP) the plan speed would be reduced to your post FUP speed as mentioned in your plan

Can I opt for top up after I reach my FUP?
Yes, You can top-up to continue with your plan speed. *link*

How do i get to know my Usage ?
Simply login to your cherrinet account with your username and password.

What is a CAF?
CAF stands for Customer Application Form in which the customers insert their details and plans to show proof of subscription to Cherrinet.

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