Company : Tata Sky Ltd.
Head Quarters Location : Mumbai
Industry : D
Service / Product :
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Tata Sky Helpline :
** Tata Sky’s 24×7 call centres are staffed with associates who are trained to answer all your queries in 13 languages.
From All Lines: 1860 208 6633, 1860 120 6633, 1860 500 6633
send in my feedback to Tata Sky :
** Please mail your feedback to help AT tatasky.com with your subscriber id and registered contact details.
** Registered Tata Sky users have the option to use the My Query Section online / as well as avail of our online chat support at mytatasky.com
** You can check NODAL officers contact numbers / email ids click here.
** Subscribers can also call the Tata Sky Helpline from all lines on 18602086633, 18601206633 & 18605006633.
** Our toll free number is 1800 208 6633. Please check the Help page for additional contact options.
Subscriber avail of the ASC :
** The subscriber needs to call the helpline and request for ASC enrolment.
** A Tata Sky Installer will then visit the subscriber’s home to carry out a technical inspection of the equipment, post which he will get the ASC form duly filled and signed by the subscriber
Validity of the ASC :
** The Tata Sky set top box will be covered under the ASC.
** This ASC will not cover the Remote and/or any wilful physical damage of the set top box or installation material,
** any form of substitution or replacement that has been done, any defacement of the serial number on the set top box,
** any voltage fluctuations or rat bites or neglect – on account of improper use.**
Tata Sky helpline :
** and SMS sent to 56633
** Tata Sky does not levy any charges on calls made to the helpline or SMS’es received. You are billed for the outgoing calls and messages by your telecom service provider only. For details of charges, please get in touch with your telecom service provider.**
In case of any problem with my set top box :
** All set top boxs are covered under a Base Warranty for a period of 12 months from the date of installation (“Warranty Period”).
** Should you encounter any problem, please call the 24×7 Tata Sky helpline.
** Our Tata Sky associate will be able to help you resolve the problem.
** If the problem persists, we have a dedicated team of Tata Sky Installers who are trained to solve any technical problems that you may encounter
** Post the Warranty Period, Tata Sky also offers an Annual Service Commitment service to its subscribers.
** You can get the details of the same by calling the Tata Sky helpline (for details on the Warranty Period,
** kindly refer to your Tata Sky Subscription Contract).
Account statements on my e-mail address :
** monthly account statements will be sent to the email address provided during registration.
** To update your e-mail address in our records, please login to mytatasky.com, go to account details and update your account profile.