Company : Flipkart Internet Private Limited
Service Name : 2GUD Contact Address
Headquarters : Bangalore
Industry : Online Shopping
Service/Product : Electronics, Books, Cloths, Accessories, Home Furnishing and much more
Website : https://www.2gud.com/
Flipkart 2GUD Contact
2gud.com – India’s best website to buy wide range of products including Electronics, Books, Cloths, Accessories, Home furnishing and much more.
Related / Similar Service : Flipkart Customer Care Contact
2GUD Contact
Registered Office Address
Flipkart Internet Private Limited,
Buildings Alyssa,
Begonia & Clove Embassy Tech Village,
Outer Ring Road Devarabeesanahalli Village,
Bengaluru 560103, Karnataka, India
Postal Address
Flipkart Internet Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road Devarabeesanahalli Village,
Bengaluru 560103, Karnataka, India
Track Order:
You can track your order from the ‘My orders’ section of your 2GUD account.
FAQs:
What is a refurbished product?
A refurbished product is a pre-owned product that has been tested for optimal performance and functionality while being covered by a specific warranty provided by the seller.
Do you have delivery in all places or only in particular locations?
At the moment, sellers have delivery options only at a few locations across India. To know if a product can be delivered to your location, please check with your pincode on our product page.
Are the products tested before being shipped to customers?
All products are checked for quality before they are listed on our site.
Can I sell used products on your site?
No, this option is not available.
Can I pick my order from HUB/Warehouse?
The option to pick up a product from the warehouse/hub is not available at the moment.
How do I check if I am eligible for any offers?
You can check the eligibility for an offer and other details on the product page.
My bank is still deducting EMI even though I have cancelled my order, why?
Please get in touch with your card issuing bank and they will help you out.
My order has been cancelled, when will I get my refund?
Once your order is cancelled and you receive a confirmation from us saying that your refund has been initiated, it will be credited as per the following timelines depending on your mode of payment:
Credit /Debit card – 7-9 business days
Netbanking – 24-48 hrs
Gift Card – 24 hours
PhonePe Wallet – 24hrs
Phonepe UPI – 24Hrs
Phonepe Credit/Debit card- 7-9 business days
Credit card EMI – 7-9 business days
For exact refund timelines specific to your payment mode, please check the ‘Orders’ section of your 2GUD account.
How can I know the status of my refund?
You can visit ‘My Orders’ to know the status of your refund. For orders cancelled before shipping, refunds are processed immediately. If the order has been shipped. refund will be processed as soon as the courier service provider confirms the return of the item(s).
Can I reinstate my cancelled order?
No, sellers do not have an option to reinstate an order after it has been cancelled. You can place a new order for the products that were part of the cancelled order.
I’ve multiple products in a single order, will cancelling one product cancel all the other products in the order?
Please check the tracking ID of all the products in your order. If all the products have the same tracking ID, cancelling one will also cancel the other products.
Where can I check the status of my return?
You can visit the ‘My Orders’ section of your 2Gud account to check the status of your return.
If I request for a replacement, when will I get it?
Visit ‘My Orders’ to check the status of your replacement. In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.
Can items be returned after the time period mentioned in the seller’s Returns Policy?
No, sellers will not be able to accept returns after the time period mentioned in the seller’s returns policy.
What should I do if I have an issue with my product after the return period?
You can get in touch with the warranty service provider mentioned on your warranty card to claim the warranty for your product (wherever applicable).
How will I get my refund for returning an item I paid for with Cash on Delivery?
For your ‘Cash on Delivery’ order, you will receive your refund through NEFT. You can update your bank account details while opting for a refund.