Organisation : Venus Electronics
Service Name : Contact Information/ Customer Service Centre Number
Headquarters : Dindigul
Industry : Electronics
Service/ Product : TV/ Head Phone/ Speakers etc
Website : https://www.venusretail.in/
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Venus Electronics Contact
Venus Electronics Contact Address, Phone and Email Address.
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8/109, Venus Arcade,
Pensioner’s Street, Dindigul.
Phone: 73730 60000
Customer Service Centre : 73732 99366
Mon – Sun / 10:00 AM – 9:00 PM
Venus group was founded by Late Sri B.S.Veerabadran Pillai. The venture was started by him in the year 1958 in name of Venus Electrical Stores.
We are in constant endeavour and pursuit of our objectives to bridge the customer needs & satisfaction. More than 51 years our name has spoken volumes.
Store Pick Up Service:
The Users shall pick-up the Product(s) within Forty Eight (48) hours of receiving the Invoice on the Website from such stores of the Company as may be selected by the User from the Store locator (“Store”) during the transaction on the Website (“Store Pick Up Service”).
In case the Product(s) is not collected within the aforesaid stipulated time, the Company may at its sole discretion cancel the order at point of time and the money will be refunded in accordance with the Refund Policy.
An original valid Photo ID of the User whose name is mentioned on the invoice from the list of valid Photo ID’s acceptable by the Company shall be produced at the time of pick-up. The same will be scanned and kept in the Company’s records for any future references –
** Pan Card
** Valid Driving licence
** Election Card
** Passport Copy
** Aadhar Card
** Valid College ID (considered only for students)
** In case the Customer who placed an order on the Website cannot visit the store of the Company for collecting the Product,the User can send anybody with authority letter which would be presented along with the said representative’s photo identity proof;
** The User shall have to visit the Store in case of any returns and/or refunds in respect to the Product(s) which are purchased by the User by availing the Store Pick Up Service option.
** The Company hereby expressly states that any request from the User in respect to any change in colour and/or model of the Products purchased by the User through the Website shall not be accepted by the Company.
** The order for purchase of the Products placed by the User using the Store Pick Up Service can be cancelled by the User at the Store on approval by the Store manager on the sole condition that the User makes a fresh purchase at the Store.
** Further, the amount paid by the User for the cancelled order will be refunded to the User after deduction of Two (2%) Percent (plus applicable taxes) cancellation fee
** The Refund policy of the Website as set out in Clause XII of these Terms And Conditions is applicable to Store Pick-up transactions as well.
** Further, the refund will be done to the User’s account as per the mode of payment selected at the time of purchase of the Products.