Organisation : Goods and Services Tax Council
Service Name : Helpdesk & Toll Free Number
Headquarters : New Delhi
Industry : Government
Service/ Product : Tax Services
Website : http://gstcouncil.gov.in/gst-help
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GST Council Helpdesk
GST Grievance Redressal Mechanism
Related / Similar Service : Cyber Crime Delhi Helpline Number
(24 x 7 Helpdesk – CBECMITRA)
This Helpdesk caters to all the queries related to law and procedure under GST and related IT issues.
National Toll-free number: 1800-1200-232
E-mail : email@example.com
Users can track the status of their complaint/query by quoting the reference number by calling the helpdesk. The caller can escalate response to helpdesk manager in case one is not satisfied with a response.
Helpdesk manager: Escalation.Cbecmitra@icegate.gov.in
Taxpayer Self-service (web-ticketing):
Taxpayers may also use a self-service mechanism available under ‘HELP’ tab on the below mentioned website to get their queries answered by providing information in drop-down menu. The FAQs available on the website are in searchable format, using key words, for taxpayer to look for information. In case the taxpayer query isn’t answered, one may raise a web-ticket if needed.
Additional GST Seva Kendras
Multiple CBIC GST Seva Kendras are available locally for taxpayers, to resolve their local issues in the local language(s). The information thereof alongwith contact details of each Helpdesk is available to the taxpayers on the CBIC portal. These Seva Kendras also accessible via phone, via email or can be visited in person by a taxpayer.
CBIC Portal: http://www.cbic.gov.in/htdocs-cbec/gst/index
Goods and Service Tax Network—-For System Related Issues:
Second Floor , Bhai Vir Singh Sahitya Sadan,
Bhai Vir Singh Marg, Gole MArket, New Delhi – 110001.
Tel No.: 011-2371537
Fax No.: 011-23741542
Office of the GST Council Secretariat:
5th Floor, Tower II, Jeevan Bharti Building, Janpath Road,
Connaught Place, New Delhi-110 001
Telephone No. : 011-23762656
About GST Council:
Goods & Services Tax Council is a constitutional body for making recommendations to the Union and State Government on issues related to Goods and Service Tax. The GST Council is chaired by the Union Finance Minister and other members are the Union State Minister of Revenue or Finance and Ministers in-charge of Finance or Taxation of all the States.
The Constitution (One Hundred and Twenty-Second Amendment) Bill, 2016, for introduction of Goods and Services tax in the country was introduced in the Parliament and passed by Rajya Sabha on 3rd August, 2016 and by Lok Sabha on 8th August, 2016.
Consequent upon this, the Hon’ble President of India accorded assent on 8th September, 2016, and the same was notified as the Constitution (One Hundred and First Amendment) Act, 2016. As per Article 279A (1) of the amended Constitution, the GST Council has to be constituted by the President within 60 days of the commencement of Article 279A.
The notification for bringing into force Article 279A with effect from 12th September, 2016 was issued on 10thSeptember, 2016.