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Logistics Mumbai Customer Support Toll Free Number : velex.in

Company : Velex Logistics Pvt. Ltd
Head Quarters : Mumbai
Industry : Courier Service
Service / Product : Post delivery, express mail, freight forwarding, third-party logistics
Website : www.velex.in

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Velex Customer Support Number

Toll Free : 022 40420000
Hyderabad: 040-66338082

Related / Similar Service :
NWCC Supply Chain Solution Toll Free Number

Ahmedabad: 079-27643481
Goa: 0832-2431238

Kolkata: 033-40651132
Delhi: 8586984826
Chennai: 044-33477277
Mumbai: 022-27562211
Pune: 020-26062671

Contact Address

501, Hilton Center, Plot no. 66,
Sector-11, CBD Belapur,
Navi Mumbai-400614
Maharashtra.
Tel no. :  022-27562211.

Contact Online

Please fill the below form to send your request.
Step 1 : Select Title of Courtesy
Step 2 : Enter Name
Step 3 : Enter Email Address
Step 4 : Enter Telephone Number
Step 5 : Enter Subject
Step 6 : Enter the Full Complaint Details
Step 7 : Click Submit button

Find Location

** Go to official web page click contact us tool
** Then Click here to find Our locations link
** The Location Screen will be displayed

You can find location details by the following Three Ways :

Find By Pincode

Step 1 : Enter The Pincode In the Search Box
Step 2 : Click on Search Button to Check The Pin code Serviceability By Velex.
Step 3 : The result will be displayed as follows.

Find By Branch

Step 1 : Select State Name
Step 2 : Select City Name
Step 3 : Click on Search Branch button to Find The Branch Location of Velex.
Step 4 : The Result will be displayed as follows.

Find Branch Office

Step 1 : Select the City to find the Branch Office Address
Step 2 : Click on Search Button to get the Address provided By Velex.
Step 3 : The result will be displayed as follows.

Chennai :
2/21, Narsingapuram Extension,
IInd Street,
near Maduvankarai Bridge
Race course road
Guindy,Chennai-600032
Pincode 600015
SSCode – GND
Phone No : 7550113314

Chennai :
Pincode – 600001
SSCode – NGM
Phone No : 8939991110

Chennai :
Pincode – 600004
SSCode – TNR
Phone No : 8939991110

About Velex

Velex Logistics Pvt. Ltd. is a private limited company incorporated in September 2013 registered under the Companies act, 1956. The company is formed with a vision to grow in the Service Industry.

102 Comments
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  1. SREE PALANIMURUGAN SPINNING MILLS

    My pan card is dispatched by NSDL vide air bill no.23311465873 deted.10/03/2021.
    I hv not received it yet. However, your tracking service is showing it delivered on 19.03.2021 on the wrong address i.e. vellakovil. Who will be responsible for missuse fo my PAN card which was delivered on the wrong address. My personal suggestions to you that send OTP to number of the parcel applicant which is mentioned on the parcel and get it at the time of parcel delivery. If you will get the OTP from the applicant it will make sure that parcel has been delivered on the right hand.

  2. Too much bad service no reply at time

  3. My pan card is dispatched by NSDL vide air bill no.23312500807 deted.07/10/2020.
    I hv not received it yet. However, your tracking service is showing it the wrong address i.e. Pune City.
    Most of Ur telephone no.are not working or no one is picking phone on.
    Plz do d needful urgently.

  4. My pan card is dispatched by NSDL vide air bill no.23312195083 deted.07/08/2020.
    I hv not received it yet. However, your tracking service is showing it delivered on 25.08.2020 on the wrong address i.e. Meerut City. Who will be responsible for missuse fo my PAN card which was delivered on the wrong address. My personal suggestions to you that send OTP to number of the parcel applicant which is mentioned on the parcel and get it at the time of parcel delivery. If you will get the OTP from the applicant it will make sure that parcel has been delivered on the right hand.

  5. My pan card is dispatched by NSDL vide air bill no.23311856941 deted.04/08/2020.
    I hv not received it yet. However, your tracking service is showing it delivered on 22.08.2020 on the wrong address i.e. Meerut City.
    Most of Ur telephone no.are not working or no one is picking phone on. 02240420000.
    Plz do d needful urgently.

  6. Dear/ Sir i am aslam malik my pan card not be delivered in my address F-284/a, Shaheen bagh, abul Fazal enclave part-ii,. jamia Nagar, Okhla, New Delhi

  7. My pan card has not delivered by Velex longistics Pvt.Ltd.My consignment no.23312227418 is which was dispatched on 13/08/2020.Kindly check your service.
    Please do the needful in delivering my pan card. pls send your jaipur address and phone no

  8. pan card service is not good, after more than one month gone , I did not received my PAN Card.

  9. My pan card has not delivered by Velex Kongistics Pvt.Ltd.My AWB no.is 23311924585 which was dispatched on 24/08/2020.Kindly check your service.
    Please do the needful in delivering my pan card.

  10. My pan card has not delivered till date by Velex Longistics Pvt. Ltd courier vide airway bill no.23311924585.
    Dispatch date-24/08/2020.

  11. My PAN card has been dispatched on 31-Jul-2020 by VELEX LOGISTICS PVT LTD courier vide airway bill no. 23311819562, More then one month have gone but till date we not get the PAN Card, I did not understand why NSDL take the service of VELEX Logistics,
    YOUR SERVICE IS VERY WORST SERVICE AND YOUR TELEPHONE NUMBERS ARE ALSO NOT WORKING.

  12. YOUR SERVICE IS NOT GOOD MY PAN CARD NOT RECIVED MY AIRWI NO.23311666812

  13. Dear concern pan card not received till date dispatch date 03-08-2020
    Airway no – 23311258341
    Please send kanpur branch address & mobile number

  14. MY POA CARD IS NOT DISPATCHED MY ADDRESS PLEASE CONTACT ME 8104299130

  15. My PAN Card No.NDAPS36xxx Ack No88105-4118061736 sent by NSDL Mumbai on 19-07-2020 through Velex Logistics Pvt Ltd a courier company vide Bill No 23311742128 in favour of Yash Sharma has not sofar been delivered to me after lapse on ten days.What a prompt service the company is giving !

  16. Hi,
    My AWB no is 117908398, As per tracking detail my axis bank handover this package to velex courier to deliver my Ludhiana home address on 27 June ,but still I have not received my package..its very important for me..moreover no one picked the my phone calls, all contact numbers are not responing my calls.

    Pls advise when I get my package @ Ludhina address??

  17. My mother’s pan card is dispatched by income tax department vide air bill no.23311624199dtd.11/7/2020.
    I hv not received it yet.
    Most of Ur telephone no.are not working and no one is picking phone on02240420000.
    I m not able to track my parcel.
    Plz do d needful urgently

  18. I have no receive PAN card

  19. Please help my pan card not received
    AwB23306219846. Expected del dt. 16/02/20

    1. Rushikesh Sunil Bhingardive

      My new Pan card has been despatched through Velex Logistics Pvt. Ltd.vide airway bill no. 23310830946 on 27-May-2020, but not yet delivered to me. Kindly look into the matter and resolve it at the earliest.

      .

  20. My pan card delivery date was 3/02/2020 and still today is 16/02/2020 i din not got nay information from your service your tracking system is also suck unable to track… AWB 23309987249 …. Soon m going to make a f.i.r against your company … U all don’t know the value of other times…

  21. PAN DISPATCH AWB NO: 23309135218 ; DATED 31-JAN-2020 NOT RECEIVED TILL DATE.

    WEBSITE TRACKER INFORM INCORRECT ADDRESS.

    OR PROVIDE ANY DELHI CONTACT DETAILS SO WE CAN COLLECT THE SAME.

  22. Dear Sir/Madam,

    We want to know my Courier Details of 23310078104, we have not received any courier call or information from your side which already dispatch by 31.01.2020 in this courier my wife’s (Sunaina) Pan Card so please delivered on urgent basis or call me

    I try to connect with you on 022 40420000 this contact no. last three days but no one pick this no why?????????.

    Thanks
    Vimal Minocha

  23. I am facing the same probloem. Pan card has been despatch on 25/1/2020 by Velex Logistics Pvt.Ltd. vide airway bill no.23309118336 as per tin service but not received till date. But the courier man phone me he could not be delivered due to address he give the contact no. but the phone is out of service. Kindly see the matter urgently and oblige.

  24. 23310106001
    My courier has not received till now and not a single customer is available. Kindly contact me on urgent base as I want the courier

  25. Chhattisgarh branch office number or online status for courier no. 23308960364 not available kindly inform whom to contact no one is picking up phone or responding to mail where to get the details

  26. My address is proper mentioned in shipment and my bungalow opened 24X7 So resend SHIPMENT REF 6027970095282251C1 AWB NO. 23308925311

  27. NARAYANAN NAGESWARAN

    I HAVE NOT MY PAN CARD

  28. Mumbai Telephone numbers which is updated online are incorrect.

  29. I have not received my document.

  30. No trace of AWB 4224833793. Where is it now?

  31. I haven’t received my pan card. No response from your side.

  32. My tracking ID is 23305242571. I am trying to contact you last 4 days but nobody in your office is not answering my calls. It seems your service is absolutely Zero.

  33. AWB number is 93302134516. Since yesterday it is out for delivery, but still not received. All customer’s care numbers either not working (or) not picking up. Very poor service.

  34. Your service is not good.

  35. My AWB is 4223615480. I have not received my credit card.

  36. सतोष भोळे

    एक नंबर चे फालतू कुरियर आणि त्या पेक्षा फालतू तेथे काम करणारे माणसे माझ्या पत्या वर पॅन कार्ड आणून न देता ते 1 किलोमीटर लांब बोलवून पण कार्ड घेऊन जा म्हणाले गेलो नाही तर त्यांनी पत्ता चुकीचा सांगून पॅन कार्ड परत पाठवले.

  37. My AWB ID is 23303292648. I am waiting for my pan card, there is no contact number and no response. I have changed my residence. Please give me your Aurangabad office address to collect my card.

  38. Important documents are not delivered yet. Don’t play with the customers.

  39. Till now, I have not received my pan card.

  40. WORST SERVICE.

    1. TILL NOW, I HAVE NOT RECEIVED MY PAN CARD.

  41. My AWB ID is 23303053901. I am waiting for my pan card, there is no contact number and no response. This is a worst service.

  42. YOUR SERVICE IS NOT GOOD. AND YOUR CONTACT NUMBERS ARE ALSO NOT WORKING.

  43. Hyderabad contact numbers are not working. Please update the numbers soon.

  44. I HAVE NOT RECEIVED MY PAN YET. WORST SERVICE EVER.

  45. Bad courier service.

  46. Worst service I have seen in my life. Your staff does not respond me.

  47. Your service is third class. Whenever I call the head office, they are not responding.

  48. Your contact number is not working. I have to ask about my PAN card.

  49. Sharifuddin Kureshi

    Very bad service of Velex courier. They updated the wrong status as shipment received still shipment not received. My shipment number is 23301134797 and status shown delivered on 14/02/18 but in status no contact number and sign and no name of receiving person.I have not received the shipment still the are wrongly updating status, so I effort to contact HO and Ahmedabd branch but all contact numbers are not reachable and switch off, one number 7069025171 of Ahmedabad connected on 15/02/18 and they replied we will update the actual status, but till now they not update my status and now this number is coming out of reach. Please help me, what I have to do. My shipment is related to Pan card. NSDL should not send PAN card by this courier. Very very bad and poor service.

  50. Your contact number is not working. I have to ask about my pan card.

  51. It is very pathetic service. It should be delivered on 1st February 2018. My reference number is 1223185117. I want to know it current status.

    1. Information available from the Official Website :

      Velex Logistics Tracking System
      AwbNo : 1223185117
      Pick Up Date: 01-Feb-18
      Reference Number: 1223185117
      Name: Pradeep Shetkar Mumbai 400078
      Status: Returned To Shipper
      Date: 06-Feb-18
      Time: 18:17:00
      Remarks: Incorrect / Incomplete Address

  52. I am not getting any response from the Hyderabad office. My Tracking number is 23301624047.

  53. The package was to be delivered on 28-01-2018 (Sunday) as per the SMS. It did not happened. Called the delivery person’s mobile number. It is switched off.

    On 29-01-2018 I called Mumbai number on their web page. They were assured that it’ll be delivered on the same day. but dDid not happened.

    On 30-01-2018 I called Toll free number 022-27562211, and the listed local nos. 040-66638081, 040-64638082 and 040-64638083. None work.

    Package urgently required and still remains undelivered. I wonder why NSDL is using this irresponsible and inefficient company’s services.

  54. My order number is 1223184758. It was delivered to wrong address. No one has ever called to collect. It is very worst service and further no telephone numbers are working.

  55. Gauri Shanker Yadav

    Please tell me if there is anybody who will reply on the given phone numbers. It is useless customer support.
    Awl-4222107595

  56. Please tell me if there is anybody who will reply on the given phone numbers. It is useless customer support.

  57. Shaikh Gausuddin Hussain.

    It is very pathetic service. It should be delivered on 28th July. But no any call came from service team. Communication is worst and no one is responding.

  58. AWB 14071720964678 is closed with wrong delivery.

  59. The telephone lines are not working. Please provide better service.

  60. Please provide good service. The customer care numbers are not answered.

  61. Kindly improve the service.

  62. Lakshman Gopinath Chawan

    I am calling your registered number. Till now there is no response. My order number is 93300357465. Please deliver my product at the earliest.

  63. Kindly provide better service.

  64. I am waiting for my parcel. Kindly provide good service.

  65. There is no proper customer service. Please make your calling numbers available.

  66. I contacted all your available numbers but no response. Please make your calling numbers available.

  67. I am unable to get your number which is not in existence as per recorded message from MTNL. Please inform your your delivery boy to contact me to get guidance on how to reach my address. Please take immediate action as document is very important and urgent. Reference number AWB: CCPB2078682

  68. Please confirm my order and deliver it soon.

  69. The number which is provided by you to contact the delivery person is switched off & Hyderabad’s customer care number is not working. How can we know about our product delivery.

  70. Mumbai Office contact number does not exit. It is very pathetic service.

  71. Why don’t you guys answer the phone? Useless bank.

  72. My AWB no. is CCPB2008378. I am not able to contact you given nos and got a message saying that the courier is on hold so please contact us.

  73. I am requested cheque book but velex courier not delivered & remarked as door closed. All numbers are wrong numbers.

  74. Since last 18 months not a single document have been delivered to me posted by ICICI back Credit Card department. I have visited to your Baroda office and not got proper reply. They show me only 2 POD which are false ( Dummy Singed ). I am getting regular message from ICICI bank regarding dispatch details with docket no hence forth I am getting it, for ready reference docket no. 6035924720 dispatched on 17/12/2016. It is not yet delivered to me and it is not available with Baroda office and Baroda office is answer less regarding. I have sent complaint to ICICI Bank regarding this at step 1 level if I will not get the any proper reply from you with in 3 working days matter will be forwarded to ICICI Bank at step 2 , 3 and 4th level respectively.

  75. Krishnakant Mahadik

    My tracking no is 4289140. Please provide the status for any problem.
    Land mark : Amboli Naka signal OPP to ICICI LOMBARD LIFE INSURANCE & NEXT TO CORPORATION BANK
    Note : Please get the same to be delivered today

  76. Asif Moinuddin Sayed

    Velex Courier staff for Saki Naka area is not attempting the delivery properly. ICICI Bank has sent my cheque book through Velex courier on 21/12/2016 against airway bill # 922116601640. Without attempting delivery remarks are mentioned as undelivered due in correct address. Please note I stay at current address for last 40 years.Kindly inform your courier staff to contact me on below mention no’s ASAP & deliver my cheque book on priority.

  77. I need status.
    AWB # 92211573842

  78. I am unable to get your number 022 27562211 which is not in existence as per recorded message from MTNL.
    I understood from ICICI Bank that your delivery boy is unable to get my address in Dadar, Mumbai and Bank is under impression that it needs to be updated. Please note that there is no change in address. Your delivery boy may contact me to get guidance on how to reach my address. Please take immediate action as document is very important and urgent and from my view I have read many peoples comment but the same problem with all that address changed. So I think your courier boy is a liar. Please check because mine address is also same but he is not getting address and also providing correct contact number.
    Ref : AWB DPB060268

  79. Sudhakar A. Parelkar

    I am unable to get your number 022 27562211 which is not in existence as per recorded message from MTNL.
    I understood from ICICI Bank that your delivery boy is unable to get my address in Dadar, Mumbai and Bank is under impression that it needs to be updated. Please note that there is no change in address. Your delivery boy may contact me on 9892770717 to get guidance on how to reach my address. Please take immediate action as document is very important and urgent.
    Ref : AWB: CCPB1514849

  80. AWB no : 6033702404
    I does not show report status service of Velex courier in Jamnagar Gujarat.

  81. I am not able to contact you on all the given nos and got a message saying that the courier is on hold so please contact us.
    AWB no is 92211558720.
    It is such a pathetic service. I am trying to contact you throughout the whole day.
    I want the courier urgently.

  82. I am Arvind Mishra. My courier no. is AWB INB3004553. What is my current courier status? Please let me know.

  83. I have received a message that courier is not delivered and unable to deliver my AWB CCPB1474689. But the person has not visited to my house also how can you make that statement. Kindly let me know.

  84. Your service is third class. All of your contact numbers are also not working. I suggest you to shut down your company immediately.

  85. YOUR SERVICE IS OF THIRD CATEGORY. IT IS VERY POOR. I ALREADY ASKED MY ASSOCIATES NOT TO DEAL WITH YOU. ALL OF YOUR CONTACT NUMBERS ARE ALSO NOT WORKING. SHUT THE COMPANY IMMEDIATELY.

  86. Please give contact number of Godhavarikani branch.

  87. My snap deal order AWB no is 7235887374. Delivery address is Raymond campus,Thane. When will you deliver the consignment to me?

  88. It is a worst service, keeping consignment pending by writing fake note, like door closed , party not available etc and do not answer your calls, or disconnect while you are arguing with them. Also no manners how to talk with customer.

  89. It is a worst service, keeping consignment pending by writing fake note, like door closed , party not available etc and do not answer your calls, or disconnect while you are arguing with them.

  90. Seems to be a fake entity. There is no way to reach/ communicate with Velex/ Velocity.
    I ordered something via Rediff and they are also struggling to contact the courier.
    What a pity!

  91. No one is picking up numbers. You have mentioned for customer support at Mumbai.

  92. Service is not good.

  93. Useless courier service
    They are showing the address “Out of delivery” without visiting.
    And not even answering the calls.

  94. YOUR SERVICE IS VERY WORST SERVICE AND YOUR TELEPHONE NUMBERS ARE ALSO NOT WORKING. I THINK YOU OPENED THIS COMPANY FOR FRAUDULENCE.

  95. My snapdeal order AWB no. is 7235333232. Delivery address is Thane. When you will deliver the consignment to me?

    1. My AWB ID is 23302470147. I am waiting for my pan card, there is no contact number and no response. Please give me your Pune office address to collect my card.

  96. YOUR SERVICE IS VERY WORST SERVICE AND YOUR TELEPHONE NUMBERS ARE ALSO NOT WORKING. I THINK YOU ARE OPENED THIS COMPANY FOR FRAUDULENCE.

  97. YOUR SERVICE IS NOT GOOD. AND YOUR CONTACT NUMBERS ALSO NOT WORKING.

    1. Your service is not good.

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