Liberty Shoes Gurgaon Customer Care Helpline : libertyshoesonline.com

Organisation : Liberty Shoes Limited
Service Name : Customer Care Helpline
Headquarters : Gurgaon
Industry : Online Shopping
Service/ Product : Footwear
Website : https://www.libertyshoesonline.com/contact/

Liberty Shoes Customer Care Helpline

Phone : +91-93541-11126
Email : lsocare AT libertyshoes.com
For Business Related Queries, Business Enquiry : customercare AT libertyshoes.com
For Online Queries: lsocare AT libertyshoes.com
Customer Care Timings : Monday to Friday (10:00AM – 1:30PM & 2:30PM to 5:00PM)

Liberty Shoes Address

Ecommerce Office:
Liberty Shoes Limited
Ground Floor, Building No. 8
Tower – A, DLF Cyber City, Phase – II
Gurgaon – 122002, Haryana

Head Office:
Liberty House, Liberty Road, P.O. Box No. 103, Karnal-132001, Haryana India
Call : +91-184-2252533, 2256100 / +91-184-2255636, 2256400
Customer Care: knl AT libertyshoes.com

Humantech Centre:
Liberty Complex, 17th Milestone, G.T Karnal Road, Gharaunda-132114 (Haryana) India
Call : +91-1748-251111-5 / +91-1748-251000
ghd [AT] libertyshoes.com

Liberty Puram, 13th Milestone, G.T Karnal Road, P.O.Box Bastara, Disst. Karnal-132188 (Haryana) India
Call : +91-1748-251111-5 / +91-1748-251000
ghd [AT] libertyshoes.com

Liberty shoes limited, (Liberty park), Central House, Railway Road Karnal, 132001
Call : +91-184-409900, 2252510(33)
ghd [AT] libertyshoes.com

Liberty Valley,Langha Road, Village Chharba, P.O. Sahaspur. Tehsil Vikas Nagar, Dehradun-248197 (Uttrakhand)
Call : +91-135-2697001-3 / +91-135-2697004
lvl [AT] libertyshoes.com

Liberty Greens, Village Satiwala,P.O.Bata Mandi, Tehsil Paonta Sahib, Distt.Sirmaur-173 025 (Himachal Pradesh)
Call : +91-1748-251111-5/ +91-1748-251000
ghd [AT] libertyshoes.com

Liberty Polyurethanes, Plot No. 246, Raipur Industrial Area Bhagwanpur-247667, Roorkee, Distt Haridwar (Uttrakhand)
Call : +91-1332-281577/ +91-1748-251100
lpr [AT] libertyshoes.com

Liberty Shoes Investor Contact Details

Registered Office :
Libertypuram, 13th Milestone,
G.T. Karnal Road,
Kutail, P.O. Bastara,
Distt. KARNAL – 132114,
Haryana

Tel. : +91-1748-251101-03
Fax : +91-1748-251100
Email : lpm AT libertyshoes.com

Corporate Office :
Ground Floor, Building No. 8
Tower – A, DLF Cyber City, Phase – II,
Gurugram – 122002,
Haryana.

Tel. : +91-124-4616200
Fax : +91-124-4616222
Email : mail AT libertyshoes.com

Company Secretary/Compliance Officer :
Mr.Munish Kakra
Chief Financial Officer & Company Secretary
Tel. : +91-124-4616200
Fax : +91-124-4616222
Email : munish AT libertyshoes.com

Registrar and Transfer Agent Details :
Link Intime (India) Pvt.Ltd.
Noble Heights, 1st Floor, C-1 Block
Near Savitri Market, Janakpuri,
New Delhi-110058

Tel. : +91-11-41410592-94
Fax : +91-11-41410591
Email : delhi AT linktime.co.in

Key Managerial Personnel for Determining Materiality :
Mr.Adesh Kumar Gupta
Chief Executive Officer & Executive Director
Email : adeshgupta AT libertyshoes.com
Tel. : +91-124-4616200

Mr.Munish Kakra
Chief Financial Officer & Company Secretary
Email : munish AT libertyshoes.com
Tel. : +91-124-4616200
Investor Grievance Redressal

Mr.Munish Kakra
Tel. : +91-124-4616200
Fax : +91-124-4616222
Email : munish AT libertyshoes.com

FAQ On Liberty Shoes

Frequently Asked Questions (FAQ) On Liberty Shoes

How Can I Pay?
On the Liberty Online Shop, you can make the payment through several modes including Internet Banking, Credit Card/ Debit Card and Cash on Delivery.

What exactly is Cash on Delivery?
Liberty offers all its customers option of paying for the products on their doorstep. With this COD option, you will be required to pay the total billing amount in cash to the delivery boy. We charge INR.49/- as delivery fee for COD orders.

This method is strictly cash on delivery no store credit or discount voucher can be used for COD orders, the amount payable should be Indian Rupees only. COD service is not available for all the locations, we request you to kindly enter your pincode and check the availability of this facility at your area.

How safe is using Debit/ Credit Card for payment?
All the monetary transactions from internet banking and Debit/ Credit Card on our website are absolutely secure with the advanced security technology of the internet. Your transaction is processed on our website through secure gateways that are handled by reputed banks.

In how much time I will get my order?
Liberty delivers its most of the orders within seven days of the order placement (subject to serviceable Pincodes availability). Your order might get delayed due to unforeseen circumstances, emergency and natural disaster conditions.

Can I check or know about the delivery status of my order?
Liberty online store has a track checker in which you can put your Order Number or Waybill Number to check the delivery status of your order.

Can I check my shoe package before accepting the delivery?
No, you cannot. The packaging of the orders can only be opened after making full payments. In case you are not satisfied with the product after checking the package, you can initiate return or replacement.

How to place a cancellation request?
Order once placed on the website can easily be canceled as well. For creating a cancellation request for your order online, click the cancel link which is in the My Account session. Only the registered user of the Liberty can cancel their orders. Only COD orders can be cancelled, orders being placed using Online Payment mode cannot be cancelled.

How can I place request for replacement/ refund?
If you have not liked the shoe after receiving the order or any other reason, you can place the replacement request. Check our Refund policies page for more details. No cash refund, we can only exchange the product with different product according to the availability and issue credit vouchers accordingly.