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Comic Byte Pune Contact Number & Email ID : thecosmicbyte.com

Organisation : Comic Byte
Service Name : Contact Number & Email ID
Head Office : Pune
Industry : Computers and Accessories
Service/Product : Headphones, Keyboards, Chairs.
Website : https://www.thecosmicbyte.com/

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Comic Byte Contact Number

Call : 1800 31300 7700
Email : cc [AT] thecosmicbyte.com

Comic Byte Contact Address

S. No.163, Hissa No 1-2-3-4-5A-5B/2/1 Next to Gajanan Maharaj Warehousing,
Phursungi, Pune 412308 Maharashtra, India

Related / Similar Customer Care : Ringke Chennai Contact Number

Replacement Policy By Comic Byte

In 7 days except the following:
1. Products perishable in nature
2. Gift Certificates
3. Items that have been used or opened
4. An item not in the condition it was received.
5. Any item received by us in a damaged condition.
6. Items sourced or delivered outside India.
7. Electronics [ with exception if the product is not the same as ordered or any manufacturing defect ]

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that :
** the item may be damaged during transit
** or there might be a manufacturing defect
** or that a wrong item is delivered to you
** In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement of item is made within the stipulated time-frame as given below. No replacements will be allowed after the order is processed, except for the reasons given above.

** To get a replacement, email us your Order Number and the Reason for replacement. Only after receiving our confirmation for the replacement, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.

Our Return Policy :
** Replacement request must be made within 7 days of purchase and must not be part of above list

** There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.

** In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the product will be returned to us and refund will be given to the customer within .

** In case of perishable items or custom-made non-perishable items, neither Cosmic Byte nor our enabling partners will be able to accept any returns or replacement of such items.

Refund Policy By The Comic Byte

Cases of goods unavailability or service problem :
** If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final

** If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands

** 100% refund will be given, if product is not available or vendor is not able to ship the products

** For courier products, If the delivery address is out-side the service area, then only 100% refund will be given

Cases of customer demanding refunds :
** Refund will be given if the product is not yet shipped by TheCosmicByte.com. Return and Refund is not available for open products, used products.

International Shipping & Return Policy :
** Each item in your order is sold by TheCosmicByte.com Those items for shipment to countries outside of the India may be subject to taxes, customs duties and fees levied by the destination country.

** The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

** With respect to each item for which Import duty fees have been calculated, you authorize TheCosmicByte.com to designate a courier company or freight forwarder to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import duty fees for such item.

** The import duty may be collected by Courier Company on or before delivery.

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