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indiapost.gov.in : Customer Care Complainant Address & Number Department of Posts Delhi

Company : Department of Posts
Head Quarters Location : Delhi
Industry : Postal & Courier Services
Service / Product : Letter post, parcel service, EMS, delivery, freight forwarding, third-party logistics, deposit account
Website : http://www.indiapost.gov.in

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India Post Customer Care Number

Toll Free Call Centre : 1800-11-2011 (For International Mails)

Services :
** Please share your views to improve the web site
** Please click here for submiting your valuable feedback
** For tracking of Mail items click here
** For redressal of any grievance/complaint regarding the services offered by Department of Posts click here
** Guidelines for Registration of Complaints click here

Complaints

Initial Level for lodging complaints:
** Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices. Click here and enter the name of Post office or Pincode to know the contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office.
** Click here to know the contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning.
** If the complaint is still not settled
** If the complaint is still not settled, the complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. Click here for contact details. If you are dissatisfied with the action taken, approach the following Officers in the Postal Directorate, Dak Bhavan, and New Delhi-110116 according to the nature of complaint.

Complainant Address

Andhra Pradesh – Dak Sadan, Abidas, Hyderabad – 500001.
Email – cpmg_apr AT indiapost.gov.in
Tel – 040-23463636 ,
Fax – 24747282

Assam – 4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001.
Email Us – cpmg_asm AT indiapost.gov.in
Tel – 9435503177
Fax – 2544838

Bihar – Patna GPO Complex, Patna – 800001
email us – cpmg_bhr AT indiapost.gov.in
Customer care centre/Complaints: 0612-2230082, 2220207 (Tel), 2225011 (Fax)
Postal Life Insurance complaints: Toll free No.18003456107,0612-2236842

Chhattisgarh – Raipur – 492001.
Email us – cpmg_chh AT indiapost.gov.in
Tel – 0771-2233400 (Tel),
Fax – 2233194 (Fax)

Delhi – Meghdoot Bhawan, Link Road, New Delhi – 110001.
Email Us – cpmg_del AT indiapost.gov.in
Tel – 011-23620144 (Tel),
Fax – 23627114 (Fax)

Gujarat – Khanpur, Ahmedabad – 380001.
Email Us – cpmg_guj AT indiapost.gov.in
Tel – 079-25505424 (Tel),
Fax – 25505275 (Fax)

Haryana – 107, The Mall Road, Ambala Cant. – 133001.
Email Us – cpmg_hry AT indiapost.gov.in 0171-2603100 (Tel), 2603736 (Fax)

Himachal Pradesh – Kaithu, Shimla – 171009.
Email Us – cpmg_hpr AT indiapost.gov.in 0177-2629000 (Tel), 2620351 (Fax)

Jammu & Kashmir – GPO Complex, Residency Road, Srinagar – 190001.
Email Us – cpmg_jnk AT indiapost.gov.in Jammu: 0191-2542878 (Tel), 2561746 (Fax) Kashmir: 0194-2452528 (Tel), 2452036 (Fax)

Jharkhand – Doranda HO Complex, Ranchi – 834019.
Email Us – cpmg_jha AT indiapost.gov.in 0651-2482345 (Tel), 2480153 (Fax)

Karnataka – Beaulieu, Palace Road, Bengluru – 560001.
Email Us – cpmg_kar AT indiapost.gov.in 080-22392523 (Tel), 22202607(Fax)

Kerala -(For Kerala and Lakshadeep) Thiruvananthapuram – 695033.
Email Us – cpmg_ker AT indiapost.gov.in 0471-2308300 (Tel), 2306500 (Fax)

Madhya Pradesh – Bhopal – 462012.
Email Us – cpmg_mp AT indiapost.gov.in 0755-2550838 (Tel), 2556547 (Fax)

Maharashtra – (For Goa, Maharshtra and Dadra & Nagar Haveli)Mumbai GPO Building, 2nd Floor, Mumbai – 400001.
Email us – cpmg_mah AT indiapost.gov.in 022-22620049 (Tel), 22620829 (Fax)

North East ( All North-Eastern States except Assam and Sikkim) – Shillong – 793001.
Email Us – cpmg_ne AT indiapost.gov.in 0364-2223800 (Tel), 2223034 (Fax)

Orissa – Bhubaneswar – 751001.
Email Us – cpmg_ori AT indiapost.gov.in 0674-2392000 (Tel), 2394790 (Fax)

Punjab (For Punjab and Chandigarh) – Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Email Us – cpmg_pun AT indiapost.gov.in 0172-2706700 (Tel), 2721670 (Fax)

Rajasthan – Sardar Patel Marg, Jaipur – 302007.
Email Us – cpmg_raj AT indiapost.gov.in 0141-2372020 (Tel), 2366151 (Fax)

Tamil Nadu (For Tamil Nadu and Pondicherry) -Anna Road, Chennai – 600002.
Email Us – cpmg_tn AT indiapost.gov.in 044-28520367 (Tel), 285221199 (Fax)

Uttar Pradesh 4, Hazratganj, Lucknow – 226001.
Email Us – cpmg_up AT indiapost.gov.in 0522-2622000 (Tel), 2616855 (Fax)

Uttarakhand – Dehradun – 248001.
Email Us – cpmg_utr AT indiapost.gov.in 0135-2658396 (Tel), 2650065 (Fax)

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands) -Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012.
Email Us – cpmg_wb AT indiapost.gov.in 033-22120070 (Tel), 22120811 (Fax)

8 Comments
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  1. Registered letter RS511689125IN sent on 6/11/2018 and letter reached Delhi on 11/11 and dispatched CRC Delhi to sector 7 Rohini on 13/11/2018 but not yet delivered till 17/11/2018. The service of post office is very poor.

  2. I was done some clothes parcel to Mr.Mayukh Mukherjee at Delhi by India post. Its consignment number is CM454915039IN on 30-11-2018. This parcel reached DK Mohan Garden post office on 02-11-2018 but postman of that post office did not deliver that parcel to such person while I was mentioned his mobile number. Mr Mayukh Mukherjee visited two times that post office to collect the goods but post man didn’t give him that parcel to him and return that parcel. DK Mohan garden post office falls under Uttam Nagar post office, please take strict action that post man who is responsible for not deliver the goods and return that parcel.

  3. I am facing a problem of non delivery of letters and postal article especially magazine and books. I am a regular user and big beneficiary of postal services of India Post but for about six months, I am not receiving magazines which I have subscribed to delivery by mail. On my requests to senders of the mail articles for resending the same the articles thus resent are not delivered. I suspect some mischievous elements bent upon spoiling the long established reputation of India Post. I have repeatedly pointed out the issue to my delivery Post Office, SPM of Ashok Vihar Head Post Office but the problem is persisting.

  4. I have done online application on 25/08/218, for SBI ATM debit card. Tracking number is EB602533689IN and date is 14/09/2018. Still now, I have not received my ATM card, it is very necessary to me.

  5. Our letter post from Gandhidham (Gujarat) on dated 27.08.2018 to Deep Chand Arya Industries, 455, Khari Baoli, Delhi-110006

    We have not received above document till date. This is very very important document, used for custom department.Kindly deliver above document immediately. Speed Post number is Eg960408366In.

  6. I have dispatched my Aadhar Card to Canada through speed post number 432580157 on dated 25.12.2017 from Bhajanpura Post office, Delhi 110053. It is not delivered to the required person. Please look in to this matter.

  7. ON 23RD NOV I HAD POSTED A SPEED POST FROM AGRA UP TO AURANGABAD MAH WHICH WAS WRONGLY DELIVERED TO LUCKNOW ON 5TH DEC. MY NO IS EU225705324IN.

  8. SPEED POST DISPATCH DATE 3-9-2015
    LAST STATUS (AMBALA BAG IS OPANED DOCKET NO, EH659455652IN
    BOOKING KOKRAJHAR ((ASSAM) AREA PIN CODE 783370

    FROM-JAQSON HEALTHCARE PVT.LTD
    SCO.79 1ST FLOOR SVASTIK VIHAR MDC
    SECTOR-5 PANCHKULA HARYANA

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