Organisation : Servico Pvt. Ltd
Service Name : Contact Number
Head Office : Malappuram
Industry : Electrical / Electronics
Service/Product : Fingerprint Sensor, IRIS Sensor, Biometric Terminal, Accessories
Website : https://servico.mantratecapp.com
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Servico Contact Number
Call : 079-49068000
Timing : Mon – Sat 10:00 a.m. – 7:00 p.m.
Servico Contact Address
Servico Pvt. Ltd
14/1161 C-D, 1St Floor C.T Tower, Pandikad Road,
Wandoor Malappuram Kl-679328 India
Related / Similar Customer Care : Microtek Delhi Contact Number & Email ID
Return Policy In Servico
** At SERVICO, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns.
** Please Contact Customer Service to process your return.
** In case of received damaged/Non Functional material you can request for return from our RMA.
Do I need to send products all the way to India?
** All Customers will need to send their products to our warehouse, India at their own cost.
** We do not provide free returns generally.
** However in some exception cases, we may also arrange for pickup of product from customer’s location if it is feasible for us and our logistic partner.
** The products are fine, but I changed my mind
** In such cases we’ll not accept any return until unless the product which you received is damaged or not working properly.
Products with quality problems :
** We guarantee all of our products against material and workmanship defects within the warranty period.
** If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.
** We will be responsible for all shipping fees only in case of the extended onsite warranty taken by the customer.
Cancellation Policy In Servico
** For all products, orders may be cancelled for a full refund at any time until the order is shipped.
** Orders cancelled within 12 hours of payment confirmation are eligible for a full refund.
** Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
** Order products that have already been shipped cannot be cancelled.
Refund Policy In Servico
** Refund will be issued approximately 95% of the product price, only if product received back in original condition with original packaging and invoice.
** Shipping Charges paid by the customer will not be refunded.
** This is because 5% is deducted by payment gateway for refund and double shipping charges are charged by the logistics partner in case of non-acceptance of goods by customer.
** We might not have very flexible refund policies as compared to other e-commerce site and this is because we focus more on providing best prices and keep very little profit margins.
** In order to protect ourselves from loss, we sometimes deduct some percentage while refunding the money.
** Refund usually takes place in same payment method which customer uses while placing order online.
** Refund will reflect within 7 days from date of issue of refund.