Organisation : Casa Decor
Service Name : Contact Number & Email ID
Head Office : Noida
Industry : Online Shopping
Service/Product : Decor Accents, Photo Frame, Vases
Website : https://www.casadecor.co.in
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Casa Decor Contact Number & Email ID
Call : +919210000349, +918929035842
Email Id : support [AT] casadecor.co.in
Timing : (Mon-Sat) During (10 AM – 6 PM)
Casa Decor Contact Address
F-1, Sector – 8, Noida,
Uttar Pradesh 201301, India
Related / Similar Customer Care : Bianca Mumbai Contact Number & Email ID
FAQ On Casa Decor
Frequently Asked Questions FAQ On Casa Decor
1. How do I place an order from Casa Decor?
** Simply explore our website to find the products that you like and add them to your cart.
** Once done selecting, register on our website, and enter your details (location & contact information), and select your preferred payment option (Cash on Delivery| Net Banking| Debit/Credit Card, etc.,) to successfully place an order.
2. Does Casa Decor offer a discount on Bulk Orders?
** Yes, but the discount depends on the product(s) and quantity of the bulk order.
** Please connect with our team at retail [AT] casadecor.co.in or on +91 9210000349 to inquire more about bulk orders.
3. How do I return a product?
** We have a simple no-questions-asked return policy.
** In case you receive a damaged/defective item upon delivery, you are recommended to contact us immediately.
** We will connect with you about the defective/damaged item within 2 days and resolve the issue based on your preferred option.
** Even in cases where you don’t like the item or feel it doesn’t suit your home aesthetic, you can connect with our team to request a return or exchange within 7 days from the date of delivery.
** Kindly go through the Return Policy of our website for further details.
4. How much do you charge for shipping?
** We provide free shipping on all orders above ₹1000.
** For orders below the minimum value of ₹1000, a nominal charge is added to the order as a shipping fee based on the delivery location.
** Note: The shipping fee may vary based on your location in India.
5. When will I receive my order?
** We aim to deliver our orders between 3-7 working days in case of standard delivery.
** This includes processing and delivery time.
** Note: The delivery time may vary slightly depending on the location and other miscellaneous circumstances.
6. How can I track my order?
Once your product is shipped, we will send you a message including the tracking number of the package that can be used to track your order.
7. Do you ship overseas?
We currently cater our products and services to domestic customers only.
8. Why has my order or an item in my order been canceled?
** We strive to deliver the complete order that you have placed.
** However, sometimes due to high demand, product shortage, or product quality concerns, we may cancel your order/product.
9. Can I change/modify my shipping address?
** Yes, you can log in to your account and change your information.
** However, once the order is placed and shipped, we will not be able to change anything.
** Note: We recommend users make such changes before placing the order.