Mora Taara Gurugram Contact Number & Email ID : morataara.com

Organisation : Mora Taara
Service Name : Contact Number & Email ID
Head Office : Gurugram
Industry : Online Shopping
Service/Product : Dining & Serving, Planters, Wall Plates & Decor, Lights & Lamps, Gifts
Website : https://morataara.com

Mora Taara Contact Number & Email ID

Call : 9326703430
Email Id : customerservice [AT] morataara.com
Timings : Monday to Friday 10:30 am to 6.30 pm. Saturdays: 10.30 am to 2.00 pm

Mora Taara Contact Address

Mora Taara :
Galaxy Hotel Shopping Mall, near 32nd Milestone,
Sector 15 Part 2, Gurugram,
Haryana 122001

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FAQs On Mora Taara

1. How long will it take for my items to arrive?
** Most orders are shipped within 2 business days.
** Depending on your location within India, your order should reach you within 3 to 7 business days.

2. How do I track my order?
** You will receive a SMS and email from us once your order has been dispatched with the tracking AWB number.
** Click on that to check your package’s current location.

3. Do you ship internationally?
** We are not shipping international orders at the moment.

** If you have a relative or friend who will be travelling to your location anytime in the near future, you can choose to place a domestic order with us from www.morataara.com.

** If you need any other information, you can email us at customerservice [AT] morataara.com or call +91-9326703430 Monday to Friday 10:00 am to 7.00 pm, and 10:00 am to 2:00 pm on Saturdays.

4. What is Mora Taara’s return and refund policy?
** Our return process is simple and free of charge because we really want you to enjoy your Mora Taara artefacts.

** To initiate a return, simply click here and enter your Order ID & Phone number/email ID and submit your return request.

** Hand over the goods in the original packing to the courier. It is important that you send it back in the original packing so chances of damages are minimised.

** A return request for damaged & defective goods must be placed within 2 days from the date of delivery. Any other return can be initiated within 7 days from the date of delivery.

** Once we receive the item/s in good condition in our warehouse, we will initiate a refund which will reflect in your account within 7 working days. In all cases, the refund will be made via online transfer and not by cash.

** Please note we do not accept returns of ceramic products or jewellery. Ceramic products require professional packing and are very likely to get damaged enroute.

** In case you used an e-gift card to make the payment for the cancelled order, your e-gift card will be credited with this amount.

** For any other queries, call +91-9326703430 Monday to Friday 10:00 am to 7.00 pm, and 10:00 am to 2:00 pm on Saturdays. Customer Service does not receive calls on Sundays.

5. How do I exchange an item?
** If you want to exchange your purchased piece for another item or another size, please submit a return and refund request for the item received and simply place a fresh order for the item that you want now.

** To initiate a return, simply click here and enter your Order ID & Phone number/email ID and submit your return request.

** A return request for damaged & defective goods must be placed within 2 days from the date of delivery. Any other return can be initiated within 7 days from the date of delivery.

** Please note that we do not have the facility to exchange a product with a different one. If you want a different product, please initiate a return request for the old item and place a fresh order for the new item.

** For any other queries, call +91-9326703430 Monday to Friday 10:00 am to 7.00 pm, and 10:00 am to 2:00 pm on Saturdays. Customer Service does not receive calls on Sundays.