The Purple Turtles Chennai Contact Number & Email ID : thepurpleturtles.com

Organisation : The Purple Turtles
Service Name : Contact Number & Email ID
Head Office : Chennai
Industry : Online Shopping
Service/Product : Furniture, Lighting, Decor, Soft Furnishings
Website : https://thepurpleturtles.com

The Purple Turtles Contact Number & Email ID

Call : +91 6366843598.
Email Id : Hello [AT] thepurpleturtles.com

The Purple Turtles Contact Address

The Purple Turtles, Chennai
Amethyst, 28, Whites Rd, Royapettah,
Chennai, Tamil Nadu 600014

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Return Policy In The Purple Turtles

** We work on a no return and refund policy for all items.
** Only exception being, if the product is received damaged and the same is brought to our notice within 48 hrs, along with supporting images of the damaged good.
** If 48 hrs have gone by since delivery, we can’t offer you a return or exchange.
** To be eligible for a return, your item must be unused and in original packing as received along with a receipt or proof of purchase.

Returns :
To return your product you need to opt any of the 2 options below:
Self ship the product to:
Purple Turtles Lighting Ideas Pvt Ltd.
36, Besdie ID fresh foods pvt ltd. KEB Colony, Doddanekundi Industrial Area, Hoodi, Bengaluru, Karnataka 560048
Ph: +91 6366843598.

Note :
** Receipt of courier to be shared for reimbursement which should not exceed more than 15% of the product value
** We will provide you return shipping label which needs to be attached to the return package. So that we can arrange the return pickup for the same.

Shipping :
** The products are typically dispatched within 4-5 working days of order confirmation depending on your destination.
** Once the product is dispatched for delivery we will notify you of the same.
** Incase the product is unavailable, we will source the same in 2-3 weeks and dispatch it.

Exchanges :
** We only exchange items if they are received defective or damaged and after immediate intimation (within 48hrs of delivery) on the receipt of the product.
** If you need to exchange it for the same item, send us an email at Hello [AT] thepurpleturtles.com

Delivery and Shipping :
** The products are typically dispatched within 4-5 Working days of order confirmation depending on your destination,incase the product is unavailable we take 2-3 weeks to source the same.
** Once the product is dispatched for delivery we will notify you of the same.

Cancellation :
** Order can be cancelled within 12 hour from the time of order placed, Beyond that cancellation is not accepted.