Organisation : Decormart
Service Name : Contact Number & Email ID
Head Office : Noida
Industry : Online Shopping
Service/Product : Curtain Rods, Table Accessories, Mugs & Cups, Cocktail Glasses
Website : https://decormart.in
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Decormart Contact Number & Email ID
Call : + 91 9958327289
Email Id : cs [AT] decormart.in, decormartindia [AT] gmail.com
Timings : MON – SAT (9:30 AM TO 5:30 PM)
Decormart Contact Address
D-172173 Sector 63,
Noida, 201301, India
FAQ On Decormart
Frequently Asked Questions On Decormart
1. What Are The Shipping Costs?
** We offer free shipping on all products !
** For COD orders , below 1000 , we take a convenience cost of Rs 49 to take care of COD which is passed onto the delivery partners.
** Certain items are not eligible on certain pin codes.
** This is absolutely rare , but if the delivery partners do not serve in your pin code, we might have to cancel the order and initiate a refund which will be done in the same day itself.
2. What Payment Methods Do You Accept?
We accept the following modes of payment for domestic transactions:
** Credit cards – Mastercard, Visa, and American Express
** Net Banking – All major banks
** Debit Card – All major banks
** Cash on delivery
3. What Is Your Return Policy?
** Our return policy is very flexible and customer friendly, we try to accommodate our customers as much as we can, we welcome replacements on the following terms –
** A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation.
** If you identify quality or a manufacturing defect on the received product.
** If the product is received in a damaged condition.
** If the product doesn’t fit into your desired expected décor or if you do not require the product anymore, we will be refunding you the amount of the bought product after taking out the partial cost of freight based on invoice value as follows –
** Rs. 0.00 – Rs. 999 – Rs. 180
** Rs. 1000 – Rs. 2999 – Rs. 350
** Rs. 3000 – Rs. 4999 – Rs. 500
** Rs. 5000 and above – 10% of order value.
4. How Can I Modify My Order?
** You can modify your order at any time during the shopping process by editing / modifying your shopping cart.
** Once you confirm payment for the items in your shopping cart, the order is considered as final and cannot be modified.
5. Do you offer any warranty on the products?
** Our products come with a 1 year warranty from date of purchase .
** Our warranty covers only manufacturing defects that emerge during the warranty period, but does not include any damages due to ordinary wear and tear or mis-handling or mis-use of the product.
** It also does not cover damage due to theft or accidental damage, Read more about how to care for your product and give it a maximum long life with our care instructions given on the respective product page.