Organisation : Home Canvas
Service Name : Contact Number & Email ID
Head Office : Bangalore
Industry : Furniture
Service/Product : Celeste, Cane, Chandigarh & Popsicle Collection
Website : https://homecanvas.com
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Home Canvas Contact Number & Email ID
Call : +91 99855 40153
Email Id : hello [AT] homecanvas.com
Home Canvas Contact Address
Home Canvas :
No. 117, 2Nd Cross, 4Th Main,
Hal 3Rd Stage, Bangalore – 560 075
Related / Similar Customer Care : Fenesta Gurugram Contact Number & Email ID
FAQ On Refund Policy In Home Canvas
Frequently Asked Questions FAQ On Refund Policy In Home Canvas
1. What if i made a purchase by mistake?
** In the event you need to make a cancellation (either because you made a purchase that you didn’t intend to or just changed your mind) please drop us an email at hello [AT] homecanvas.com.
** WITHIN 12 HOURS of your purchase. Cancellations cannot be made after 12 hours of placing the order.
2. What happens if the product I received is damaged?
** If You receive a damaged / defective Product or a Product that does not comply with the specifications as per your original order, please get in touch with us at hello [AT] homecanvas.comwithin the first 24 hours of receiving the product.
** Upon receiving Your complaint, we shall verify the authenticity and the nature of the complaint and if we are convinced that the complaint is genuine, we will send you a replacement.
3. Is there a process I need to follow to return the product?
** Yes, In order to return any Products, You are required to comply with the below mentioned conditions,
** Please notify us of receipt of a damaged/ defective product/service within 24-hours of delivery to You. If You are unable to do so within 24-hours, Home Canvas shall not be held liable for the failure to replace the order.
** We will arrange pick-up of the damaged/defective Product.
** The returned Products are subject to verification and checks by Home Canvas in order to determine the legitimacy of the complaint/ return. If the claim is not legitimate, you will be required to bear the shipping costs for the product.
** These conditions will not apply to Products where the defects could not, using reasonable diligence, have been discovered, at the time of delivery.
4. How do i get my refund or replacement?
** If a Product returned is duly accepted by Home Canvas the value of such Product, as originally paid by You will be refunded to You.
** Refund will be processed based on the mode of payment and Home Canvas or the approved payment gateway will credit Your refunds directly into Your debit/credit card or online accounts or provide You with a cheque in this regard. Refunds will be subject to the following:
** Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by Home Canvas;
** If the Product can be repaired by the service centre, Home Canvas will get the same repaired and send it back to You.
** A promo code, once used shall not be refunded in case of cancellation of order either by customer or Home Canvas.