Organisation : VendMart Retail Pvt. Ltd
Service Name : Contact Number & Email ID
Head Office : Noida
Industry : Online Shopping
Service/Product : Paintings, Wall Stickers, Frames & Posters
Website : https://wallmantra.com/
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WallMantra Contact Number & Email ID
Call : (+91) 84486 59940
Email Id : customercare [AT] wallmantra.com
Timing : Monday to Saturday: 10 AM – 6 PM
WallMantra Contact Address
Shop 7 Bhoop Singh Tower
Sector 35, Noida, 201301
Gautam Buddha Nagar
Related / Similar Customer Care : Edoor Maharashtra Contact Number & Email ID
Return, Refund & Exchange Policy In WallMantra
** We know it can be frustrating when the online purchase is not quite right, we offer a complete “no fuss” guarantee to all our customers. We have very customer friendly return & refund policies.
** Please read product details carefully before confirming the order.
** Wrong Item / Damaged Product/ Incorrect Size/Incomplete Product:
** If your goods are damaged or one of any above condition, we would be happy to give you the following alternatives:
** Replacement with the right product OR
** Exchange the product for an alternative of your choice of equal value OR
** Refund of the full amount paid by you.
** In any of the above cases, contact must be made within 48 hours of receipt of the products by email customercare [AT] wallmantra.com notifying us of any damage to the product with pics of the product received.
** We will schedule return pick up for the product. Upon return, the article will undergo a quality check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control.
** Once the returned product passes the quality check to ensure it is unused and in its original packaging stage, an exchange/refund will be processed.
** In case of incomplete product / items missing in the package, the missing parts will be sent after verification from our end.
Shipping Policy In WallMantra
** Time taken to Dispatch a product depends upon the type of the product and Quantity.
** Large Quantities generally take more than usual time which are conveyed to the customers once the order is confirmed.
** General shipping time for products like Paintings (Not hand made), Wall Decals, Photo frames etc. are shipped within 2-4 working days.
** Handmade paintings, all kind of wooden work like wall shelves, wall hangings, clocks etc. are shipped within 3-5 working days.
** We only work with reputed courier partners like FedEx, Delhivery etc. for domestic deliveries.
** For remote locations sometime Speed post is used where no other courier services are available.
** Our target is ASAP. However, depending upon the size of the product and Delivery location, it varies from 2-10 days from shipping.
** Smaller products in most of the Metros are delivered within one day also. Tracking details are provided to customers once the product is shipped.