Organisation : Artlivo
Service Name : Contact Number & Email ID
Head Office : Jodhpur
Industry : Online Shopping
Service/Product : Decor, Furniture, DIY Kits, Collectibles, Gifts
Website : https://www.artlivo.com
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Artlivo Contact Number & Email ID
Call : +91-7822-800-800
Email Id : customercare [AT] artlivo.com
Artlivo Contact Address
A 40A/4, Marudhar Industrial Area,
Basni Phase II Main Road,
Related / Similar Customer Care : Odette Bangalore Contact Number
FAQ On Artlivo
Frequently Asked Questions On Artlivo
Check out the FAQs of Artlivo to answer most of your queries about our home décor products, orders, returns and other related services.
Will the colour/polish be exactly the same as it appears on the swatches?
** We try our best for you get what you see. However, due to factors like studio lightings and screen resolution which differ from device to device, there is a possibility of minor differences perceived in colour.
** Fabric colours may also vary basis exposure to light in your surroundings and placement in your house.
How much does shipping cost?
** Shipping to any location in territorial India is absolutely free.
** We provide you with a tracking number as well along with the shipping confirmation email and SMS.
** Unfortunately, this does not include Andaman & Nicobar and the Lakshadweep Islands or any international destinations.
** If you wish to inquire about shipping to these destinations, or any other international locations, please email us at customercare [AT] artlivo.com.
Does Artlivo offer Cash on Delivery?
** Yes, we do offer Cash on Delivery on any order value, absolutely free! However, the option is not available to pin codes from the remote location.
** You will be advised about the availability of COD at the time of ordering.
When can I expect my order to arrive?
** Shipping time varies between 4-7 business days. Orders which we receive prior to 1 PM on any business day are dispatched the same day, in most of the cases. Orders received post 1 PM are dispatched the next day. Orders for furniture may, however, take a longer processing time.
** However, in general, orders are usually processed within 3 business days. Keep in mind that orders placed at the beginning of the month may take up to 5 business days to process because of the high volume.
Can I track my order?
** Of course! What fun would online shopping be without being able to obsessively anticipate your order? We’ll keep you updated via email through the process of completing your order and we’ll mail you a tracking number so you can track its progress to your door. Alternatively, you can also track your order by logging into your account on the Artlivo website.
** If you do not have your tracking number, or if you have any question about the status of your order please call us on +91-7822-800-800 on Monday to Saturday between 10:00 a.m. to 6:00 p.m. or mail us at customercare [AT] artlivo.com & we will email you a reply within 24 working hours.
What happens if I have mentioned a wrong address/ pin code?
** We do not take responsibility of delivery of the orders if the address mentioned is wrong or the pin code of the address is not mentioned accurately.
** It is mandatory to mention the correct pin code of the area & contact number of the recipient.
** If any of the above are not provided or provided incorrectly, the order may not get delivered timely, or in worst cases, not get delivered at all.
** In such cases, where the order is not delivered, the amount received from you is automatically refunded to the customers’ account after deduction of shipping charges incurred on delivery attempt within 7 days of receipt of the product back in our warehouse.