Organisation : The Bombay Store
Service Name : Contact Number & Email Id
Head Office : Mumbai
Industry : Online Shopping
Service/Product : Graphic Works, Home Décor, Artefacts, Accessories, Souvenirs, Gifting
Website : https://thebombaystore.com/
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The Bombay Store Contact Number
Call : +91-8657432320
Email Id : orders [AT] bombaystore.com
The Bombay Store Contact Address
The Bombay Store
P.M. Road, Fort, Mumbai
Western India House, Sir P. M. Road, Fort, Mumbai – 400 001
Related / Similar Customer Care : Aza Mumbai Contact Number & Email Id
FAQ On The Bombay Store
1. Is the bombay store an indian brand?
** Yes, The Bombay Store is an Indian brand right from inception.
** We promote make in India handicraft products.
2. Is the bombay store located only in mumbai?
We are a PAN INDIA brand with presence in major cities like Mumbai/ Noida/ Cochin/ Bangalore/ Pune/ Ahmedabad/ Hyderabad/ Indore.
3. What are tth various mode of payment is accepted?
We accept all online mode of payments like Debit card/Credit card/ Netbanking & UPI.
4. Can the delivery be rescheduled if i am not available to collect my order?
** Rescheduling delivery at requested time may not be possible.
** However, our courier partner will make 3 attempts to deliver the order before returning it back to us.
5. What if money gets debited from my account and the order is not placed?
** For unsuccessful orders the amount usually gets credited back to your account within 7 days.
** Please get in touch with your bank in case delayed beyond 7 days.
Return And Refund Policy In The Bombay Store
** Handicraft products are made by hand. Variations in colour, finishes only enhance their beauty and bring out the uniqueness of the piece you take home.
** Should you want to return any of our products, we are happy to take them back. To ensure a smooth return process, the return and refund policy is designed as below:
Returns In The Bombay Store :
In order to return an item, you need to get in touch with us within 7 days of delivery of the order. For the same, kindly contact us at: orders [AT] bombaystore.com
** While contacting us kindly provide below mentioned details
** Invoice of the product
** Image of the purchased items
** Reason for Return
** Please retain the original packaging (along with price tags, invoices, labels, freebies etc.) while raising returns.
** THE BOMBAY STORE team must receive and approve your return request. Once the product is approved for return, reverse pickup will be arranged.
** Some of pin codes are not feasible for Reverse pick up, in such cases the customer will need to send back the products by themselves within 7 days.
** Return Product has to be sent in Original and secured packaging and ensure product is unused or undamaged.
Refunds In The Bombay Store :
** We at THE BOMBAY STORE value our customers by offering refund of the item purchased
** Refund initiation will be done after we receive and inspect the item. You will be intimated about the same
** Refunds will be processed within 10-12 working days of the above intimation. Payments made for orders online will be credited back to the original mode of Payment only.
** For Cash on delivery orders refunds, kindly share your bank account details via cancelled cheque. We will transfer the amount to your bank in 10-12 days.
** Kindly note, shipping and packaging charges will not be refunded in any case.
** In cases of 3 failed delivery attempts of prepaid orders, we will refund the amount back to you in 12-15 days of intimation of the same.