Delhi Metro Rail Helpline Number & Email Address DMRC : delhimetrorail.com

Organisation : Delhi Metro Rail Corporation(DMRC)
Service Name : Helpline Number & Email Address
Headquarters : Delhi
Industry : Railway
Service / Product : Transport System
Website : https://www.delhimetrorail.com/contact-us

Delhi Metro Rail Helpline Number & Email Address

DMRC 24×7 Helpline : 155370 (This call is chargeable as per calling party pay basis)
Email : helpline[AT]dmrc.org

DMRC Missing, Separated, Women, Child and Specially Abled Commuters Helpline
011-23415480
8800550490

CISF unit DMRC 24×7 Helpline : 155655
Email : dmrc-delhi[AT]cisf.gov.in

Delhi Police Control Room : 112
Email : delpol.service[AT]delhipolice.gov.in

Delhi Police Tourist Helpline : 8750871111
Emergency Response Support System : 112

Delhi Police unit Delhi Metro : 1511
Email : delpol.service[AT]delhipolice.gov.in
Email : metrocontrolroom2020[AT]gmail.com

Women Helpline : 1091
Email : complaintcell-ncw[AT]nic.in

Senior Citizen Helpline : 1091, 1291
Email : delpol.service[AT]delhipolice.gov.in

National Cyber Crime Reporting Portal : 1930

Metro Stations Contact Numbers

Updated List of Station Landline Telephone Numbers and Mobile Numbers
S.No. Station Name Station Landline No. Station Mobile No.
1 New Bus Adda 7290018822 7303498348
2 Hindon River 7290018832 7303498347
3 Arthala 7290019646 7303498346
4 Mohan Nagar 7290018560 7303498345
5 Shyam Park 7290018557 7303498344
6 Rajender Nagar 7290018413 7303498343
7 Raj Bagh 7290018457 7303498342
8 Shahid Nagar 7290019023 7303498341
9 Dilshad Garden 7290049191 8800793100
10 Jhilmil 7290049044 8800793101
11 Mansarovar Park 7290048677 8800793102
12 Shahadra 7290048466 8800793103
13 Welcome 7290048366 8800793104
14 Seelampur 7290048299 8800793105
15 Shastri Park 7290048282 8800793106
16 Kashmere Gate (Rail Corridor) 7290093566 8800793107
17 Tis Hazari 7290048155 8800793108
18 Pul Bangash 7290048122 8800793109
19 Pratap Nagar 7290048118 8800793110
20 Shastri Nagar 7290048055 8800793111
21 Inderlok 7290048022 8800793112
22 Kanahiya Nagar 7290048011 8800793113
23 Keshav Puram 7290047997 8800793114
24 Netaji Subhash Place 7290047966 8800793115
25 Kohat Enclave 7290047899 8800793116
26 Pitam Pura 7290047647 8800793117
27 Rohini East 7290047399 8800793118
28 Rohini West 7290047355 8800793119
29 Rithala 7290046922 8800793120

FAQ on Delhi Metro Rail Helpline

1. Where can I get information about delay or failures in train services?
Contact 24×7 DMRC helpline number 155370 or download our official APP from Play/APP Store or follow us of social media @officialdmrc or stay in touch on our official website.

2. How can I get the information regarding nearest station for famous places landmarks like hotels, Govt. Buildings, Historical places etc?
** You may contact DMRC 24×7 DMRC helpline number.
** You may visit Tour Guide section of Delhi Metro website
** Book named “Delhi by Metro” is also recommended, which is available at Patel Chowk metro station on MRP of Rs. 399/-.

Privacy Policy on Delhi Metro Rail

**  Delhi Metro Rail Corporation Limited is absolutely committed to maintain the trust and confidence of visitors to the website (i.e http://www.delhimetrorail.com). DMRC will not sell, rent, publish or trade any user’s personal information to any individual or agency/organisation under any circumstances.

** The authorised controller of this website is Delhi Metro Rail Corporation Ltd. having its registered office at Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi – 110001. The information contained in this website has been prepared solely for the purpose of providing information about DMRC in public interest.

** Users may access or/and download the information or material located on www.delhimetrorail.com only for personal and non-commercial use. The unauthorized use/ illegal use of the material available on the website is strictly prohibited.

** DMRC may track domain names, IP addresses and browser types of people who visit this website. This information may be used to track aggregate traffic patterns and preparations of internal audit reports. Such information is not correlated with any personal information and it is not shared with anyone or anywhere.

** This site may have some links on the site which may lead to servers maintained by third parties over whom Delhi Metro Rail Corporation Ltd has no control. DMRC accepts no responsibility or liability of any sort for any of the material contained on third party servers.

** DMRC’s web portal uses some social media networks such as Facebook, Youtube etc. to share our information/videos for better convenience of the commuters and general public at large. DMRC do not claim any responsibility nor shall any claim stand against DMRC if any error/inconvenience occurs while browsing it or any objection put on it by these site hosting organisation/agencies at any time.

** DMRC without any prior permission do not permit anyone to load/hyperlink any page of the website to any other website. DMRC also do not permit any app/blog or any social media pages to be hyperlinked to DMRC’s website or any page of the website.

** The DMRC website uses cookies to allow the user to toggle between Hindi and English. The same is used to enhance the user’s experience and not to collect any personal information. The copyright of the material contained in this website exclusively belongs to and is solely vested with DMRC.

** DMRC reserves its rights to change or amend its privacy policy as per the management policy norms or Government of India guidelines from time to time.

** If at any time any user would like to contact www.delhimetrorail.com about the privacy policy with an aim to contribute to better quality of service of this website, then he/she may do so by emailing the Administrator at feedback[at]delhimetrorail[dot]com