TNGCL Agartala Customer Care Toll Free Number, Email & Contact Address : Tripura Natural Gas Company
Company : Tripura Natural Gas Company Ltd. TNGCL
Facility Name : Customer Care Toll Free Number, Email & Contact Address
Head Quarters : Agartala
Industry : Gas
Service / Product : Gas Services
Website : https://tngclonline.com/ContactUs/ReachUs
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TNGCL Customer Care Toll Free Number
Toll Free Number: 18003453971
Phone: 0381-2319390 / 0381-2370080/ 2300072
Email: customercare[AT]tngclonline.com
Related / Similar Customer Care : IOAGPL Customer Toll Free Number, Email & Contact Address
Contact Us :
CORPORATE OFFICE :
SHILPA NIGAM BHAWAN,
KHEJUR BAGAN, P.O:- KUNJABAN,
NEAR GINGER HOTEL AGARTALA,
TRIPURA(West)-799006, INDIA
Phone: +91-0381-2419147, 2418168
Timing: 10AM to 5PM. Working Days Only.
Customer Service & Helpdesk of TNGCL
Agartala, Tripura(W)-799006
Address :
2nd Floor, Mukut Bipani Bitan, VIP Road, Lichubagan,
Agartala – 799006
Services Offered : Bill Payment, Bill related Query, New Connection Registration, New Connection Query, Installation Cost Payment
Timing : 9:30AM to 5:30PM, All 7 Days of the Week
Contact : 7640808990, 7638922904
Agartala, Tripura(W)-799003
Address :
Customer Care Centre Kabiraj Tilla,
West Pratapgarh,
Near Police Hospital,Agartala,
Tripura(W)-799003
Services Offered : Bill Payment, Bill related Query, New Connection Registration, New Connection Query, Installation Cost Payment
Timing : 10AM to 5PM. Working Days only.
Emergency Response Centres :
Agartala, Tripura(W)-799007
Address :
Kargil Chowmuhani, Dhaleswar,
Agartala, Tripura(W)-799007
Services Offered : PNG Services like Rectification of Gas Leakage, Temporary Disconnection, Permanent Disconnection etc. (Northern side of Howrah River)
Timing : 24 x 7
PhToll Free Number : 18003453972
Phone : 0381-2319390
Agartala, Tripura(W)-799003
Address :
Kabiraj Tilla, West Pratapgarh,
Near Police Hospital,
Agartala, Tripura(W)-799003
Services Offered : PNG Services like Rectification of Gas Leakage, Temporary Disconnection, Permanent Disconnection etc. (Southern side of Howrah River)
Mobile : 18003453971
Important Contacts at Corporate Office :
NAME : DESIGNATION : E-MAIL
Projects Mr. Prasenjit Purkayastha GM prasenjit[AT]tngclonline.com
Finance & HR Mr. Subrata Debnath CFO & HOD(HR) subrata[AT]tngclonline.com
O&M Mr. Chandan Chakraborty Ch. Manager (O&MCOMM) chandan[AT]tngclonline.com
Billing & Meter Reading Mr. Prithwiraj Bhattacharjee Dy Manager(O&M) prithwiraj[AT]tngclonline.com
Send your Feedback / Complaints to: customercare[AT]tngclonline.com
FAQ on Tripura Natural Gas Company
Do’s and Don’ts
In Case of Emergency:
Do’s :
1.Open windows and doors.
2.Close the appliance valve (Yellow knob just at the start of rubber tube).
3.Close the meter control valve (Knob near Meter).
4.Call our 24 hours emergency number 24012400 & 1800229944 immediately.
Don’ts :
1.Do not ignite the burner or any other items.
2.Do no switch on/ off any electrical switches / appliances in the house.
3.Do not operate mobile phone inside the house.
4.Do not attempt to repair the gas equipment or pipelines.
5.Do not repair gas lines/ equipment’s through unauthorized person.
What is the cost of getting a PNG connection?
Presently, we are charging Rs. 6500/- for a domestic PNG connection, comprising of : 1.Non-refundable charges of Rs.750/- towards application. 2.Interest Free refundable Security Deposit of Rs.5000/- for the connection and 3. Interest free refundable Security Deposit of Rs.750/- for gas consumption.
1.GI Pipe- 6 Meter
2.Appliance Valve- 1 No.
3.Isolation Valve- 1 No.
4.Meter- 1 No.
5.GI Pipe Fittings- 6 Mtr.
6.Meter Fitting- 1 No.
7.Rubber Hose Pipe- 1 No.
8.Conversion of Appliance (Stove)- 1 No. (2 Burners)
All items beyond the above list shall be charged extra.
What is Piped Natural Gas (PNG)?
Presently, we are charging Rs. 5,000/- for a domestic PNG connection as Security Deposit.
Which type of vehicles can be converted into CNG?
All spark-ignited engines can be converted to CNG, for which a specially designed conversion kit is required for the conversion process. The kit consists of a cylinder to be fixed in the boot of the car and other equipment’s to allow gas flow into the engine.