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Ozone India Customer Care Number, Email ID & Office Address

Organisation : Ozone India
Facility Name : Customer Care Number, Email ID & Office Address
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Glass Fittings, Shower Enclosures, Glass Partition Systems, Smart Locks, Safes, Kitchen and Furniture Fittings
Website : https://ozone.in/contact-us

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Ozone India Customer Care Number

Mobile No. : whatsapp +91-9310012300
Email Id : customercare[AT]ozone.in
Timing : (Available all seven days)
Monday to Saturday : 9AM to 9PM
Sunday: 9AM to 7PM

H-40, Bali Nagar, New Delhi-110015

Related / Similar Customer Care : Europa Locks Pune Customer Support Toll Free Number

Ozone Office Address

407, 4th Floor, Shivalik Abaise,
Opp. Shell Petrol Pump, Prahalad Nagar Ahmedabad – 380051

No. 424, 2nd Floor, Above HDFC Bank, Passport Office Road, 6th Block, Koramangala, Bangalore – 560034

SCO 907, NAC Mani Majra,
1st Floor,Near Solitaire Hotel,
Chandigarh – 160101

Ozone Group Jambu Towers,
No 99, 1stFloor, New Avadi Road,
Kilpauk, Chennai – 600010

No. 737/11, Opp. Lotus Club, Warriam Road, Eranakulam, Cochin Kerala- 682016
+91-72919 81739

#548 Udyog Vihar, Phase 5,
Sector 19, Gurugram, Haryana-122016
+91-124-4961164, 65

UNIT # 704, 7th Floor,
Shangrila Plaza,Road NO. 2
Banjara Hills,
Hyderabad -500034

503, B Block,
Prakrati Corporate,
Y N Road,Indore – 452001

27, 5th Floor, Mahima Trinity Mall,
Swej Farm, New Sanganer Road,

4 Govt Place,
4th floor,
Room No-4H Delta House.
Kolkatta- 700001

The Avenue, 607,
Near Waterstones Hotel,
Int. Airport Road, Marol,
Andheri (East), Mumbai – 400059

105, 1st Floor, Suyog Center,
Market Yard, Gultekdi
Pune – 411037
+91-76781 17567

201,Luxuria Business Hub,
Nr.V.R.Mall,Surat-Dumas Road,
New Magdalla Road,
Surat – 395007

Door No 48-3-39,
Sarayu Residency Srinagar,
Opp Day And Night Hospital
Visakhapatnam A.P. – 530016

Ozone Shipping Policy

This Shipping and Delivery Policy should be read in conjunction and together with the Terms of Use and the other Policies. By using the Website, you’re agreeing to this policy and our Terms of Use and other Policies. For this Policy, all capitalized terms not otherwise defined herein shall have the meanings ascribed to them as set forth in the Terms of Use and the Privacy Policy.

Shipping Zones :
We ship to all locations within India. However, we reserve the right to restrict deliveries in certain areas, and we are at our discretion to reject delivery and/or cancel orders that are not within the reach of delivery.

Shipping Methods :
We offer multiple shipping methods, including standard and express delivery options, to suit your convenience. The tentative delivery days are mentioned on the cart page on the website at the time of placing the order. We generally deliver orders within 5-7 business days from the date of order, depending on the delivery location and shipping method selected.

Delivery Charges :
We offer free shipping on all orders, irrespective of the cart size.

Product Satisfaction :
We take customer satisfaction seriously, and we are committed to ensuring a good shopping experience for our customers. If you are not satisfied with your purchase, please reach out to our customer support team, and we will do our best to resolve the issue.

Availability of Products :
Delivery/shipment of goods is subject to the availability of products, changing weather conditions, the occurrence of national holidays, applicability of the law in force, restrictions of the government, etc. In case of any delay due to these reasons, we will keep you informed through email or phone.

Responsibility for Successful Shipment :
At the time of delivery, it is the customer’s responsibility to be available to receive the shipment successfully. If you are unable to receive the shipment, please inform our customer support team in advance to reschedule the delivery.

Ozone Refund Policy

This Cancellation, Return, and Refund Policy (“Returns Policy”) governthe cancellations, returns, and refunds (“Transaction”) made with respect to the sale or purchase of products on the Website (“Order”) by you (“Customer”). This Returns Policy should be read in conjunction and together with the Terms of Use and the other Policies. For the purposes of this Returns Policy, all capitalized terms not otherwise defined herein shall have the meanings ascribed to them as set forth in the Terms of Use and the Privacy Policy.

Cancellations :
** If the Customer wishes to cancel an Order or any distinct item in an Order, then the Customer must do so in accordance with the Policies.
** The Customer may cancel an Order or any distinct item in an Order:
(i) after placing the order but before the initiation of shipment; or
(ii) after initiation of shipment but before the delivery of the product(s).
** Cancellation will not be possible in cases of same-day delivery items, customized items, or sale items. The Customer agrees that in the event the Customer does not initiate a cancellation request within the timeframe mentioned above, the Customer waives the right to cancel an Order.

** To cancel an Order, the Customer will have to write to our Customer Support Team at customercare[AT]ozone-india.com or call the Helpline : +91-11-45576699 (Mon-Sat between 10:00 am to 6:00 pm). In such a case, the order will be cancelled, and the money will be refunded to the Customer within 5-7 working days after receiving a cancellation request from the Customer.

** In the event, the order has been cancelled but the courier company still tries to deliver the product, the Customer shall refuse any such delivery of the product and promptly inform the delivery agent about the cancellation of the If, after cancellation, the Customer accepts any such delivery, then the Customer shall be charged the full amount as per the original payment method.

Returns and Refunds :
** The Customer may return an Order or any distinct item in an Order and receive a refund per this policy.
** While raising a request for a return, the Customer is required to send proof of purchase/ receipt. To be eligible for a refund, the product received by the Customer must be damaged/ defective/ missing accessories/ parts before receiving it.
** While returning an Order or any distinct item in an Order, the Customer must ensure that the contents are in the same condition they were in when you received them.

The Customer must also adhere to the following conditions while returning an Order or any distinct item in an Order:
** The contents should be intact, unused, unaltered, and with no signs of use outside;
** The contents should not be different from what was shipped to you;
** The contents should be returned with the original packaging along with the original tags, labels, certificates, and other accompanying materials included in the Order; and
** The content should not be expired, unless it was delivered to you expired.
** We offer a 15-day full-refund policy on qualified products after receiving the products for Customers who are unhappy with their purchase on the Company subject to terms and conditions as set
** The Customers are advised to inspect the product(s) at the time of delivery or installation and notify us of any damages/ defects/faults/ missing accessories/ parts or wrongful deliveries to you within 48 hours from receipt of the product(s) or on notification of delivery on the helpline number +91-11-45576699 and/or via email: customercare[AT]ozone-india.com

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