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Renisaa Delhi Customer Care Number, Email Address

Organisation : Renisaa
Facility Name : Customer Care Number, Email Address
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Bags, Patches, Pouches & Lamps
Website : https://renisaa.in/

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Renisaa Customer Care Number

Email: renisaa.in[AT]gmail.com
Phone: +91 7416069189
Address: A 46 inderpuri 110012 delhi
We are open: Monday – Saturday, 10AM – 5PM and closed on Sunday sorry for that.

Related / Similar Customer Care : Greymode Pondicherry Customer Care Number, Email

Renisaa Shipping & Delivery

** At Renissa by Zenith Venture Land, we’re committed to providing convenient and reliable shipping services across India. Orders are typically dispatched within 4 to 5 working days, while personalized items may take 7-8 working days. We strive to expedite deliveries while acknowledging potential variations based on location.

** Rest assured, a tracking link will be emailed once your order ships, though please allow 24 hours for accurate status updates. Shipping fees are contingent upon delivery destination, with complimentary shipping offered during select promotions.
** Due to the personalised nature of majority of our products Cash on Delivery option isn’t available . Thank you for choosing Renissa by Zenith Venture Land —we’re dedicated to ensuring your shopping experience is seamless and satisfying.

Renisaa Returns, Refunds and Replacements

** In case you have received a damaged product, please do not worry. Drop us a mail at renisaa.in[AT]gmail.com with the images of the damaged product within 24 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable.  Shipping charges will not be refunded.

** The refund can take between 15 to 20 working days to reflect in your account.

Cancellation :
** Due to personalized nature of the majority of our products, orders once placed, cannot be cancelled or changed. If you still wish to cancel or amend your order please email us on renisaa.in[AT]gmail.com within 24 hours of placing the order.
** We will try our best to cancel it .. We can only cancel orders if they haven’t been processed or shipped by our warehouse, i.e., until the status of your order remains unfulfilled.
** Once the order is processed or shipped, we will not be able to cancel it. Personalized/customized orders, once placed, cannot be cancelled under any circumstances.

Changes in your order information  :
In the event that you have entered an incomplete PIN code or an incomplete contact number, please do not worry. Drop us a mail at renisaa.in[AT]gmail.com and we will help you out with it.

Returns and Exchanges :
** Due to personalized nature of most of our products, we have a strict no-exchange or refund policy. If you need to exchange a non-personalized product, kindly contact us on renisaa.in[AT]gmail.com … within 24 hours of receiving your order.
** In case the exchange is approved, the customer is responsible for couriering the product to our Delhi office. Please ensure that the product is returned in its original packaging to be eligible for the exchange.
** Once we have received and examined the product, a replacement will be couriered to u. If we are unable to replace the item due to the item being in stock, we will provide u store credit for your future purchase.

FAQ on Renisaa

Do you ship pan India?
Yes, we ship pan India.

How long will my order take?
** We usually dispatch the order within 4 to 5 working days. Personalised orders are shipped within 7-8 working days . rest assured we are making all possible efforts to get ur product to u at at the earliest.
** Shipping time may vary as per the delivery location.You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24 hours for the status of the shipment to correctly display at the tracking link.

How much do you charge for delivery?
Shipping fees are continent upon delivery destination with complimentary shipping offered during select promotions.

Do you do Bulk orders?
Yes, we do bulk orders. For more details do get in touch with us on renisaa.in[AT]gmail.com

I received a damaged product. What do I do?

** Please do not worry. Drop us a mail at renisaa.in[AT]gmail.com with images of the damaged product in its original condition as received within 24 hours of the order being delivered. We will check and have the issue resolved/product replaced as soon as possible.
** Shipping and COD charges are non-refundable.
** No return/refund / exchange is possible for products unless it is damaged.

When do I get my refund for the cancelled order?
** If the payment was by credit or debit card or net banking, the money will be refunded to your credit or debit card or net banking account, respectively. Typically, refunds are processed between 7-12 working days.
** Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.

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