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Mumbai Customer Care Contact Phone Number & Email ID : pepperfry.com

Company : Pepperfry
Head Quarters : Mumbai
Industry : Online Shopping
Service / Product : Furniture, Home decor, Lambs & Lights, Kitchen & Dining, Appliances,Etc
Website : www.pepperfry.com

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Customer Care Number : 022-6157 6157

Chat Time : 9.00 Am to Midnight

Customer Shopping details :

Return :
Call us : +91 22-6157 6157

Note :
** Log on to ‘My Account’
** Go to ‘View my orders’ in ‘My Account’
** Click on returnReturn This item for the item you wish to return
** Select a reason for return
** Upload supporting photographs of item and hit ‘Submit Return Request’

Share info for pick up :
** Our Customer Service Executive will call you within 24 Hours after you have initiated the request
** Confirm date of reverse pick up with our Customer Service Executive

Pick Up :
** Handover the item you wish to return to our Pepperfry executive
** That’s it. Your work is done!
** Once 100% Money Back Claim is Accepted, Refunds will be processed within 48 Hours.
** Depending on the mode of payment you used, Banks and Payment Gateways usually take between 3-7 working days to credit the amount to your account.

Terms & conditions :
** The 100% Money Back Guarantee is applicable within 30 Days of receipt of Product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item.
** On certain items like Appliances & Electronics Seller’s or Brand’s Warranty may supersede Pepperfry 100% Money Back Guarantee.
** For Non Furniture category 100 % Money back is only applicable on the receipt of incorrect or damaged product
** Pepperfry will pick up product that you wish to return from your doorstep; however locations where we do not have reverse pick up facility, we may request you to self-ship the product to us or dispose/ destroy them.
** Customized orders cannot be returned.

About Us :
Pepperfry is India’s No. 1 Online Furniture, Home and Living Marketplace with over a whopping million customers! Pepperfry.com opened for business on 3rd January 2012 to give customers a wide selection of amazingly priced Furniture and Home merchandize with a consistently great shopping experience.
Our managed marketplace model is an ideal platform for small and medium businesses who wish to sell their merchandize to millions of discerning customers. We currently work with over a thousand merchant partners to showcase their design skills, craftsmanship and service orientation to customers across India and the world.

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  1. My order ID is 302839705. Due to delay in delivery of this order, I was promised 10% cashback instead of cancellation of order. Where is the cashback?

  2. My order number is ref302533643. I have returned the damage product. When will I receive the refund?

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