Organisation : KUSVAA
Service Name : Customer Care WhatsApp Number
Head Office : Gurugram
Industry : Online Shopping
Service/ Product : Dresses, Jewellery & More Items
Website : https://www.kusvaa.com/
KUSVAA Customer Care WhatsApp Number
Kusvaa is a premium Indian fashion brand that celebrates India’s vibrant textile heritage by aggregating diverse traditional crafts, providing product information transparently, and innovating modern silhouettes with classic ethnic styles.
Email: care [at] kusvaa.com
Chat: +919873810050
KUSVAA Address
KUSVAA
Nirmal Enterprises
3rd Floor, B-15, Info City 1
Near Hero Honda Chowk
Sector 34, Gurugram
Haryana, India 122001
KUSVAA Stores Location
Gurugram (Good Earth City Centre):
Address: KUSVAA, Unit No. 168, 1st Floor, Good Earth City Centre, Vikas Marg, Sector 50 Gurugram Haryana 122018 India
Phone: +911244011237
Email: care+ggngecc [at] kusvaa.com
Gurugram (Mega Mall, Golf Course Road):
Address: KUSVAA, Shop No MS19, Upper Ground Floor, DLF Mega Mall, Near Escalator, Next to Fabindia Store Golf Course Road, DLF Phase 1, Sector 28 Gurugram Haryana 122002 India
Phone: +911244067820
Email: care+ggnmm [at] kusvaa.com
Delhi (N Block Market, GK 1):
Address: KUSVAA, N-8, Ground Floor, N Block Market Greater Kailash 1 Hansraj Gupta Marg, Greater Kailash 1, South Delhi New Delhi Delhi 110048 India
Phone: +91 11 35696986
Email: care+delgk1 [at] kusvaa.com
Ahmedabad (Vastrapur):
Address: KUSVAA, Ground Floor, Shop No. 27, Advait Complex Shop No. 27Bodakdev Road Near Sandesh Press, Opp Soham Tower, Vastrapur, Bodakdev Ahmedabad Gujarat 380015 India
Phone: 07949415705
Email: care+amdvpr [at] kusvaa.com
Bengaluru (Indiranagar) :
Address: KUSVAA, Ground Floor, 656, 100 Feet Road, HAL 2nd Stage, Indiranagar Opp. Narayana Nethralaya, Below Kajaria Tiles Bengaluru Karnataka 560038 India
Phone: 08049580393
Email: care+blrinr [at] kusvaa.com
Bengaluru (HSR Layout):
Address: KUSVAA, Ground Floor, 837, HSR Layout Sector 1 11th Cross Road, Off 27th Main Road Bengaluru Karnataka 560102 India
Phone: 08049922358
Email: care+blrhsr [at] kusvaa.com
KUSVAA Cancellation Policy
Cancellation is allowed within 24 hours of placing the order or until the order status is ‘Processing’ (before shipment is confirmed), whichever is earlier.
Refund for Cancellation: Refunds will be issued to the same ‘bank account / card / wallet / Kusvaa website wallet’ used for placing the order.
Note:
For repeated prepaid order cancellations or Return to Origin (RTO) from one or multiple accounts, Kusvaa may deduct a cancellation fee (₹100 or actual banking transaction fee, whichever is higher) plus actual shipping costs from the refundable amount.
KUSVAA Return Policy
Return requests can be initiated only once per order and within 7 days of delivery, provided:
** Product(s) is/are unused & unwashed
** Tags are intact
** Product(s) is/are not purchased at sale/discounted price
** Product(s) is/are not custom altered
** Product(s) is/are not part of Excluded Category
KUSVAA Exchange Policy
Exchange requests for product or size can be initiated only once per order and within 7 days of delivery, provided:
** Product(s) is/are unused & unwashed
** Tags are intact
** Product(s) is/are not purchased at sale/discounted price
** Product(s) is/are not custom altered
** Product(s) is/are not part of Excluded Category
Exchange Process:
Free reverse pickup is provided. The exchange order will be processed after pickup and quality checks. If our courier cannot collect the return or is not available, customers must ship the product(s) to our warehouse. We’ll credit ₹125 to the customer’s Kusvaa wallet as a goodwill gesture, regardless of actual shipping costs. The exchange will be processed after quality checks.