Mama Earth Delhi Customer Service Desk & Stores Location : mamaearth.in

Organisation : Mama Earth
Service Name : Customer Service Desk & Stores Location
Head Office : Delhi
Industry : Online Shopping
Service/ Product : Skin, Hair, Baby Care Products
Website : https://support.mamaearth.in/support/home

Mama Earth Customer Service Desk

Email: cares [at] mamaearth.in
Contact Days: Monday-Friday (From 9:00 Am to 6:00pm)

Related / Similar Contact : Levis India Store Bangalore Customer Care

Mama Earth WhatsApp Contact : https://api.whatsapp.com/send/?phone=919818526122&text=Hey%2C+Let%27s+chat+about&type=phone_number&app_absent=0

Mama Earth Stores Location

DLF Avenue:
Address : 129-B,Ground Floor, District Center, New Delhi, Delhi, 110017
Timing : 11:00 AM – 11:00 PM
Call : 011-4106-4902
Email : del.dlfavenue [at] mamaearth.in

Paschim Vihar:
Address : DDA Build UP Free Hold, Shop Bearing No-02, Ground Floor Block B-2, Local Shopping Center, New Delhi, Delhi, 110063
Call : 011-4106-3927
Email :del.paschimvihar1 [at] mamaearth.in

V3S Mall:
Address : Ground Floor G21, V3S East Centre Mall Plot No. 12 District Centre, Laxmi Nagar, New Delhi, Delhi, 110092
11:00 AM – 10:00 PM

Kamla Nagar:
Address : Shop No -3, 15, U.B Bunglow Road, Jawahar Nagar, New Delhi, Delhi, 110007
Call : 011-4106-3565
Email :del.kamlanagar1 [at] mamaearth.in

Vegas Dwarka:
Address : Kiosk Second Floor SK 06,Vegas Mall, Sector 14 Road, Pocket 1, Sector 14 Dwarka, New Delhi, New Delhi, 110078
Timing : 10:30 AM – 9:30 PM
Email :del.vegas [at] mamaearth.in

Pacific D21 Mall:
Address : SH/GF/03, Ground Floor, Next to Reliance Digital, Pacific Mall, Dwarka, New Delhi -110075, New Delhi, New Delhi, 110075
Timing : 10:30 AM – 9:30 PM
Email :pac.dwarka [at] mamaearth.in

Green Park:
Address : Shop S-38/2 in House No. S-38, Green Park (Main) Market, New Delhi -110016, New Delhi, New Delhi, 110016
Timing : 10:30 AM – 9:30 PM
Call : 011-41655374
Email :del.gp [at] mamaearth.in

City Centre Mall, Rohini:
Address : Ground Floor, Opp Skechers, Citi Center Mall, Plot No 1B3, Twin District Center, Sector 10, Rohini, New Delhi, , 110085
Timing : 10:30 AM – 9:30 PM

Lajpat Nagar:
Address : Shop no. 16, Ground Floor, Central Market, Lajpat Nagar – 2, New Delhi, , 110024
Timing : 10:30 AM – 9:30 PM

Mama Earth Return Policy

Under what conditions can I return/ replace my product?
** Wrong product delivered
** Expired product delivered
** Damaged product delivered – Physical damage/ tampered product or packaging
** Incomplete order – missing products

Under what conditions return/ replacement requests will not be accepted?
** Opened/ used/ altered products.
** Original packaging (mono cartons, labels, etc.) missing.
** The return/ replacement request is generated after 7 days from the date of delivery.
** The damaged/ missing product is reported after 2 days from the date of delivery.

How are returns processed?
Once you request to return a product, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.

Can I cancel my order?
** You can cancel order from CANCEL button from order details page under My account section. You just need to give reason for cancellation, and leave rest on us.
** Mamaearth reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.

How will I receive the refund for my cancelled or returned product?
In case of prepaid orders, money will be returned to the bank account/ credit/debit card or where the payment was made from within 7 business working days. For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.

How long does it take to receive a refund for a cancelled order or returned product?
We will process your refund within 7 business days incase of cancellation of an order.In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check. Please note, this entire process takes 2 weeks after the return has been picked up.