In2cable India Mumbai Customer Care Number : in2cable.com
Company : In2cable India Ltd
Head Quarters : Mumbai
Industry : cable television Network
Service / Product : Brandband Service
Website : in2cable.com
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In2cable India Customer Care Number
** We look forward to serving you the way brand In2cable serves people across the India.
** Our dream is to help you achieve yours. A step ahead.
Related : Vodafone m-pesa Mumbai Toll Free Customer Care Number : www.customercare.gen.in/9698.html
For any assistance or clarifications:
Call : For Broadband Internet please call our Customer Care at 022-67131085·
Email : You could also email us at crm AT in2cable.com·
Note :
** You can also contact us through our online help section·
** Or Fax us at 022-28248366·
** Or write to our Customer Service Manager at the Circle Head Office
Contact Address
Indusind Media & Communication Ltd.
Incentre 49/50,
MIDC, 12th Road
Andheri (E), Mumbai.
Maharashtra – 400093
Customer Support :
** If you are calling us for a new service request or a complaint, please note the Service Request Number as given by our representative.
** This is your unique reference number for registering your enquiry with In2cable Customer Care.
** You will need this number for all other future communication.
** The In2cable Team will address your concerns as soon as possible, however we require at least 3 days for disruption/disconnection of service complaints and 7 days for any other complaint, since they might be of different nature and level of complexity.
** But rest assured, whatever your problem, In2cable will resolve it to your satisfaction.
** In case you are not satisfied with our response within these timelines, we encourage you to contact our Nodal Officer with your Service Request / Complaint Number (the unique number you get when you register with In2cable Customer Care) anytime from Monday to Friday, between 10:00 am and 6:00 pm.*
Nodal Officer :
Mr.Shirish Babladi
Indusind Media & Communicaion Ltd.
Incentre 49/50, 12th Road, MIDC Andheri(E)
Mumbai-400093.
Fax No. 28248366
Email : shirish.babladi AT in2cable.com
** The Nodal Officer will acknowledge your complaint in 24 hours and put his/her full efforts towards its earliest resolution.
** In the instance that, the resolution provided to you by our Nodal Officer is not to your satisfaction, and you still want to appeal further, you can do so by contacting our internal Appellate Authority with your Service Request Number (unique number you get post registering your complaint with the Nodal Officer) anytime from Monday to Friday, between 10.00 am and 6.00 pm*.
Internal Appellate Officer :
Mr.Rajiv Shah
Indusind Media & Communicaion Ltd.
Incentre 49/50, 12th Road, MIDC Andheri(E)
Mumbai-400093.
Fax No. : 28248585
Email : rajiv.shah AT in2cable.com
While appealing to the Appellate Authority, please remember:
1. You have to file the appeal within 3 monnths, after the expiry of the complaint resolution time limit specified by the Nodal Officer.Your appeal must be submitted through the duly completed Appeal Form (in duplicate).
2. You need to provide your Complaint Service Request Number while contacting the Appellate Authority. This will help the Appellate Authority access your entire case history.
3. The appeal will be decided within 3 months from the date of filing your complaint.
4. To download the Appeal Form,
Customer :
** In case you feel that resolution provided to you by In2cable Customer Care or Nodal and Appellate Officers is still unsatisfactory,
** please write to our Head Broadband, Mr. Akhil Mathur akhil.mathur AT incablenet.net anytime from Monday to Friday.
** Each and every message is being personally tracked for resolution and used as a reason to tune In2cable service practice for better.
** We expect you would provide us with details of your preceding communications and the resolution offered.
** Special appreciation would be paid to the most constructive and helpful recommendations.
** Thank you for your understanding and cooperation.
About Us
In2cable (India) Ltd., a wholly owned subsidiary of Hinduja TMT Limited. is a “Category A” (all India) ISP licence holder.IMC commenced operations in 1995 and has built up India’s largest cable television (CATV) network. It currently provides multi-channel transmission services under the brand name INCableNet and ranks amongst the 12 largest cable TV operators in the world in terms of subscribers.
In addition to Mumbai, IMC’s network covers 11 major cities in northern, southern and western India viz: Delhi,Agra, Hyderabad, Banglaore, Ahmedabad, Nasik, Belgaum, Indore and Nagpur. IMC is well advanced in its plan for development of Pay TV platform with Interactive TV/internet capability.
I have just taken the connection about 20 days, my first experience is that the network is not proper, the signal is off every 3 days and I have to call the guy who has provided the connection, but he never shows up, moreover I am trying to get some government websites open for my work, but it says this network is not a secure network, therefore it’s inaccessible, whereas its opening at the cyber cafe. I called the concerned person but all invane. I don’t know whether its worth it to use such networks who do not have any accountability towards their customer.
If there is any Broadband service at Mangawadi, Girgaon, Mumbai 400 004, Please intimate me.
The product quality is not good.
We used our IN2NET connection last 3 years At Ahmednagar (Maharashtra). But from one year we face so many problems on our connection. Connection is auto disconnected some time couple of hours and some time same problem will be faced on whole day. And to your local Representative when we ask regarding call them at that time they will not respond our call. Even if they pick any call they will ask us some information just like LED came at router or not/switched off and start again within 10 sec. We follow all the technical step but they did not work. So we call them to visit our place and resolved problem regarding. but they did not come whole day. They came at our place at evening.