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Creations Dimapur 24 X 7 Support Toll Free Number : symbios.in

Company : SymBios Creations Private Limited
Head Quarters : Dimapur
Industry : Broadband
Service / Product : Broadband Service
Website : www.symbios.in

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SymBios 24 X 7 Support Toll Free Number

Call Us :
** 1800-345-3703
** 03862-287282 / 287283
E-Mail: support AT symbios.in

Related : Meghbela Broadband Kolkata Helpline Number : www.customercare.gen.in/2402.html

Contact Address

SymBios Creations Private Limited
001, IT Complex, Nagarjan Point
Dimapur – 797 112
Phone: +91 3862 233 270
Telefax: +91 3862 232 468
Email: info AT symbios.in

Kohima :
SymBios Creations Private Limited
C-22 SymBios Building, Near old Minister Hill Junction
Kohima – 797 001
Phone: +91 0370 2900 98 /+91 92060 41992

Refund & Return Policy

** SymBios Creations Private Limited” or “SymBios” means a company incorporated under the provisions of Companies Act, 1956, having its registered office at 001 IT Complex, Nagarjan Point, Dimapur, Nagaland.
** “CEF” or “Customer Enrollment Form” or “Form” means this form that has to be filled and executed by any person for becoming a Customer of SymBios and it includes these terms & conditions.
** ‘Customer’ shall mean a person (including any entity or association of persons) who has subscribed to the Service after completing the required formalities i.e. making necessary payment etc. and gets activated on SymBios’ Network. Mere execution of the CEF shall neither constitute a person to be a customer/subscriber or consumer of SymBios.
** ‘Customer Equipment’ shall mean equipment not provided by SymBios;
** ‘Customer Premises Equipment’ or ‘CPE’ shall mean and include the modem/router, connector cable, all hardware and any other equipment/accessories included with it and supplied (but not sold) by SymBios.
** ‘DoT’ refers to Department of Telecommunication
** ‘Enrollment period’ shall mean the period commencing upon activation of the Service shall run in concurrence with the License Agreement issued by the DoT under which SymBios is authorized to provide telecom within the Network unless otherwise terminated and shall be subjected to all applicable laws, rules, regulations, notifications, orders, directions of all the Government/courts/Tribunal/TRAI/Indian Telegraph Act 1885 and rules framed there and under shall further be subjected to terms and conditions of this form.
** ‘Installation Address’ means the address delineated in the CEF by the Customer for installation for Equipment for receiving service.
** ‘IP Addresses’ mean operation if Internet servicewhich requires IP addresses (static or dynamic) for each permanent connection on internet.
** Network shall mean SymBios’ telecommunication network in the concerned telecom circle through which Services are or will be made available to the Customer.
** ‘Other Service Provider’(OSP) means a company providing Application Services like tele-banking, tele-medecine, tele-education,tele-trading, e-commerce, call centre, network operation centre etc. by using telecom resources provided by Telecom Service Providers.
** ‘Services’ shall mean all telecom and allied services provided by SymBios to its Customers which inter-alia shall include internet, fixed line telephone, IPTV (Internet Protocol Television) and value added services(VAS)and/or any supplementary/additional services made available to the Customer.
** ‘Tariff’ shall mean all the rates, fees, charges, levies etc, and related conditions at which telecommunication service may be provided including but not limited to activation or installation fees, usages charges, deposits, advance, service charges including service tax and any other statutory outgoings under the tariff schedule as notified by SymBios for providing services and the tariff shall have the same meaning as contained in Tariff Telecommunication Order issued by the TRAI.
** “TRAI” refers to Telecom Regulatory Authority of India.

Customer Undertakings :
The Customers undertakes and agrees
3.1 That documents/details submitted by Customers along with CEF are subject to clearance/acceptance by SymBios. In case of non-acceptance /rejections of documents, the refund wherever applicable would be made as per TRAI Regulations from time to time.
3.2 To pay to SymBios the Tariff charges as published and notified by SymBios form time to time. With a view to give all Customer Optimum Service, the Tariff plans offered by SymBios shall be subject to Fair Usage Policy as formulated by SymBios from time to time.
3.3 That he is fully conversant with the Service and/or additional and supplementary Services provided by the SymBios together with its charges, specification, requirements, limitations etc and has signed this Form upon such understandings.
3.4 The Rules and Regulation of Indian Telegraph Act 1885 (including amendments thereto and ruled framed there under from time to time) shall be applicable to each and every Customer and in case of any repugnancy the said Rules/Regulation shall have over riding effect over such terms of this Form.
3.5 To comply with all applicable laws, by-laws, rules, regulations, orders, notifications, directions etc, of the Government/Courts/Tribunal/TRAI/DoT/ Ministry of Information and Broadcasting (MIB) and shall also comply with all directions issued by SymBios related to Network, service or equipment or any other connected matter and shall provide to SymBios all information and co-operation as may be required by SymBios from time to time.

About Us

SymBios® Creations Private Limited, established in the year 2002, is an ISO 9001:2008 certified company, and also an SSI Registered unit.At the onset, the company was established to cater to IT Hardware requirements of home users and well us users in the corporate segment.

In early 2004, SymBios had envisaged the growing need of internet in the state. Optical fiber cables (OFC) were laid in Dimapur & Kohima going by a plan to have an expansive network across the state of Nagaland.In Dec 2006, SymBios® Broadband Services were launched to offer Internet services & customized telecommunications solutions.

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