Manya Knowledge Services Kolkata Customer Service Number & Email ID : doorstepbooks.com
Company : Manya Knowledge Services
Head Quarters : Kolkata
Industry : Books
Service / Product : All types of books
Website : www.doorstepbooks.com
| Want to comment on this post? Go to bottom of this page. |
|---|
Customer Service :
Phone: 033-65365122, 9830448800
Email: customercare AT doorstepbooks.com
Working hours: 10am to 7pm, Monday to Saturday
Address:
Manya Knowledge Services
135A, B.R.B.Basu Road
1st Floor, Commercial House
Kolkata-700001
Process in details:
1)To create your account, click on New User Registration and complete the registration process by filling in the personal information page, selecting a membership plan and a payment option of your choice:
A.Online payment through Netbanking, Debit or Credit Cards (Preferred option)
B.Cash payment ( Available in select locations)
C.Cheque / Draft payment
2)You can now browse the Book Categories, and start adding books to your Booklist, by clicking on the Add to Booklist button given beside each listed book.
3)You can arrange the books in your Booklist, as per the priority in which you would like them to be delivered.
4)The top priority books as per availability will be delivered at your doorstep within 1-2 working days for Kolkata & Howrah and 1-3 working days for the rest of India. The cut-off time for placing a request on any particular day is 2pm.
5)Kindly maintain at least a list of 5 books in your Booklist to enable delivery of books.
6)Once you finish reading the books, you can request for a free pickup. Or you can request for a free pick up and delivery option, in which case, the books with you will be picked up, and the next set of available books as per your priority in your Booklist will be delivered.
7)Pickup (P) / Pickup and Delivery (PND) / Delivery (D) requests can be placed
8) Online (most preferred), via your account at DoorstepBooks.com, by clicking on the respective buttons in your Booklist, or via Email by sending us a mail at customercare AT doorstepbooks.com, or** via SMS in the following format Space
Request Types :
PND: Pikcup the books with currently me & delivery the next set of books
P: Pickup the books currently with me.
D: Deliver books from my booklist.
Eg: KOL00056 PND
** In this case all the books with you will be picked up and next set delivered as per your membership plan.
Note :
** Delivery of books begins once your Membership Payment is cleared.
** You can keep the books with you as long as you want, provided you continue to be a paying member i.e. you keep paying the monthly rental.
** Do not get too cozy with the books and unintentionally cause any damage to them. You might have to pay for the books in that case.
** Make sure that you order for a pickup only after you have finished reading the book.
** Make sure that either you or anybody on your behalf is available at your delivery address to receive and return the books.
** Membership is automatically renewed unless cancelled before expiry.
About us :
Vikash Khandelwal is the founder of Doorstepbooks.com. He has completed his engineering from REC Surat and MBA from XIM Bhubaneswar. He has worked in companies like Megasoft Ltd, Samsung India & Infosys. It is his love for books that made him start this venture.
Through this venture we intend to make reading books a hassle free, cost effective and pleasurable experience. All you have to do is just sign up, choose a membership plan and order the books that you want to read. We deliver the books to your doorstep, free of cost. After you finish reading, just inform us and we will deliver the next books and do a free pick of the previous set of books.