Sistema Shyam TeleServices Bangalore Customer Care Number : mtsindia.in

Company : Sistema Shyam TeleServices Limited
Head Quarters : Bangalore
Industry : Telecom
Service / Product : TeleServices, Mobile Phone Operations
Website : www.mtsindia.in

MTS India Customer Care Number

** We look forward to serving you the way brand MTS serves nearly a hundred million people across the world.
** Our dream is to help you achieve yours. A step ahead.

Related : Good News Channel Chennai Customer Enquiry Phone Number : www.customercare.gen.in/8243.html

Voice Care No. : 199 or 9141155155
Data Care No. : 199 or 9141955955
Toll free : 1800 2081 955
E-Mail : customercare AT mtsindia.in
Fax No. : 9141-166-166

Make a call to a mobile phone or a landline :
** To call a local mobile number, dial the complete 10-digit mobile number. For example, to call 9812-345-678, dial:
** To call a local landline number, just dial the STD code of your location followed by the landline number you wish to call.
** For example, if you are living in Chennai (STD Code – 044) and want to call 1234 5678, dial:

Make an STD or ISD call to a mobile phone or a landline :
** Stay in touch with your family and friends across India!
** To make an STD call to a mobile phone, dial ‘0’ or ‘+91’ before the 10-digit mobile number you want to call. For example, to call 9812-345-678, dial:
** Don’t forget to tell your friends who live overseas as well!
** To make an international call to a mobile number, you need to prefix ‘00’ or ‘+’ for international access, followed by the ISD (Country) code and then the number you wish to call.
** Example: To make an ISD call to a mobile phone in the United Kingdom 1234 5678, dial:
** To make and STD call to a landline number, dial the STD code followed by the landline number you wish to call.
** Example: to call a Mumbai number 1234 5678, dial:

SMS Services

1. Go to the main menu on your phone and select the “Messages” option
2. Select “Create Message”
3. Type your message and press “Send”
4. Now type the mobile number you wish to send the message to. You can also select the person from your “Contacts” list and press “Send”
Note :
If you have any problems in making or receiving calls or sending SMS, call MTS Customer Care at 155.
Please note that the steps shown above may vary in different handsets.

Note :
** If you are calling us for a new service request or a complaint, please note the Service Request Number as given by our representative.
** This is your unique reference number for registering your enquiry with MTS Customer Care.
** You will need this number for all other future communication.
** The MTS Team will address your concerns as soon as possible, however we require at least 3 days for disruption/disconnection of service complaints and 7 days for any other complaint,
** since they might be of different nature and level of complexity. But rest assured, your concern will be addressed up to your satisfaction.
** In case you are not satisfied with our response within these timelines, we encourage you to contact our Appellate Authority with your Service Request / Complaint Number (the unique number you get when you register with MTS Customer Care) anytime from Monday to Friday, between 9:30 am and 6:30 pm.

Complaint Address

Appellate (Karnataka) :
Name- Ms. Vijayalakshmi Swaminathan
Salarpuria Touchstone, No.15/3,
Ground Floor, Outer Ring Road,
Varthur Hobli, Bangalore-5600103
E-Mail: appellate.kk AT mtsindia.in
Fax No. : 9141-366-366

While appealing to the Appellate Authority, please remember:
** In case you are not satisfied with the resolution provided to your complaint at the customer care,
** please share your complaint number along with the resolution provided in the appellate appeal for registering appellate complaint.
** You need to provide your Complaint Service Request Number while contacting the Appellate Authority.
** This will help the Appellate Authority access your entire case history.
** The appeal will be decided within 39 days from the date of filing your complaint.
** To download the Appeal Form, click here.
** Notification Click to open the notification.
** Each and every message is being personally tracked for resolution and used as a reason to tune MTS service practice for better.
** We expect you would provide us with details of your preceding communications and the resolution offered.
** Special appreciation would be paid to the most constructive and helpful recommendations.
** Thank you for your understanding and cooperation.