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Hilfiger Store Mumbai Customer Service Number : eu.tommy.com

Company : Tommy Hilfiger Store
Head Quarters : Mumbai
Industry : Shopping
Service / Product : Electronics items,watches, clocks,etc
Website : www.eu.tommy.com

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Customer Service :
** We would love to assist you in the best way we can. Visit our help sections below or if you can’t find what you are looking for,please feel free to contact us.
** How to place your order
** Delivery Information
** Refunds and returns
** Checking your size

Email : service AT eu.tommy.com
Call : +49 (0)5137-986 30 31
Time : Mon – Fri 08.00 – 20.00 See your providers’ rates for calls from landlines and mobile networks

Damages :
** Every order that we send from our warehouse is carefully inspected.
** Should you receive a damaged parcel, we kindly ask you to
** call our customer service at +49 (0)5137-986 30 31* as soon as possible or
** e-mail us at service AT eu.tommy.com.
** (See your providers’ rates for calls from landlines and mobile networks)
** Before accepting your delivery, please inspect the carton and its content for any potential damage that may have occurred during the shipment.
** It’s normal for the carton to show some wear, however, if the damage is significant, then we kindly ask you to do the following
** If the damage is minor, please accept the parcel but make a note of the damage on the delivery receipt, sign and date it.
** If the carton looks seriously damaged, you may refuse your order. Under this circumstance, please contact us immediately.
** When you contact our Customer Service Team, please have your order number, item number and tracking number (all this information is included in your shipment confirmation e-mail) along with your e-mail address and phone number at hand.
** We will do our best to refund your purchase amount as soon as we receive the returned item.
** Your order will be cancelled so that you can place a new order.
** If you notice damage after accepting your delivery, you can return your parcel using the enclosed supplier return stickers.

Free Shipping : For orders over 100€
Returns : Free and easy product returns
Tracking : Track your package online
Help : Personal customer support

How to return :
** To create your return, please enter your credentials above.
** If you placed your order while logged in to your Tommy.com account, please log in to your account to create your return.
** If you placed your order as a guest – which means you were not logged in to your Tommy.com account when you placed your order – please also create your return online as a guest.
** When you have completed your return request online, please write down the last 5 digits of the return number that you have created – marked in green – on the return slip you found in your parcel.
** You can also find your return number in the return confirmation email you received after creating your return online.
** For smoother and faster return handling, make sure to include your return slip in the parcel that you are returning.
** If you cannot create your return online or if you do not have your return label, contact our customer service.
** A return slip and a return label are included in every delivery.
** Stick the returns label on to the box and if using the box that we sent to you, make sure that the return label covers the original label used to ship the parcel to you.
** Your return will be handled by the carrier mentioned in your return form. Please read carefully our return instructions, following the steps we advise on how to contact the carrier which will handle your return.

Contact Address :
Tommy Hilfiger Store – Express Avenue Mall
Chennai # S- 57
58 & 59 Ground Floor
Express Avenue 49/50 L
Whites Road Royapettah
Chennai 600014
Chennai,
phone: +44 28464005

Coimbatore :
Tommy Hilfiger Store – Shoppers Stop Coimbatore
2nd Floor Fun Republic Mall
Avinashi Road
Coimbatore – 641004
Coimbatore,
phone: 9629330006

Mumbai :
Tommy Hilfiger Kids Store- Shoppers Stop – Juhu
Shoppers Stop Ltd.
Dynamix Mall,JUHU
Vile Parle (W)
Mumbai – 400049
Mumbai,
phone: +22 26256270

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