Reliance Commercial Finance Mumbai Customer Care Service : reliancecommercialfinance.com
Company : Reliance Commercial Finance
Head Quarters : Mumbai
Industry : Finance
Service / Product : Financial service
Website : www.reliancecommercialfinance.com
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Reliance Commercial Customer Care Number
** Welcome to Reliance Capital Ltd., Commercial Finance Division Customer Care.
** If you need any information or assistance about a service or a product, please let us know. We are here to assist you.
Related : Reliance Money Solutions Mumbai Customer Care Phone Number : www.customercare.gen.in/6658.html
Inbound Toll Free Number for Service Queries: 1800 200 3838
Pls call us between 9:30 am – 5:30 pm from Monday to Saturday (Except Public Holidays and 2nd & 3rd Saturdays)
New Loan Toll Free Number: 1800 210 3030
Pls call us between 9:30 am – 5:30 pm from Monday to Saturday (Except Public Holidays and 2nd & 3rd Saturdays)
Email us at : customercare AT reliancecommercialfinance.com
Contact Address
Write to us at Customer Service :
Magesh Iyer
Reliance Capital Ltd., Commercial Finance Division ,
3rd Floor, 570, Rectifier House,
Naigaum Cross Road,
Wadala, Mumbai- 400031
Or
** Alternatively please submit this online form for any query/request or product information.
** All fields with “*” are mandatory.”**”Atleast one phone no is mandatory
Do Not Call Registry :
Register | Deregister :
** In case you have registered for Do Not Call ( DNC) and wish to now deregister from it,
** so that your contact numbers may be included in our telemarketing list, you can do so by filling in the below form.
** Please allow 30 working days for the inclusion of the specified numbers into our telemarketing lists.
** This DNC de-registry is only for Reliance Capital Ltd., Commercial Finance Division.
Grievance Redressal Mechanism
The mechanism states:
** The company shall guide customers who wish to lodge a complaint and also provide guidance on what to do in case the customer is unhappy with the outcome.
** After examining the matter, the company shall send a response with in a week time if complaint is in writing and if complaint is relayed over a phone customer shall kept informed of the progress within a reasonable period of time; the company shall also guide a customer on how to take the complaint further if the customer is not satisfied.
** A nodal officer has been appointed for the redressal of grievances of the customers including the borrowers, in connection with any matter pertaining to business practices, Lending decisions, credit management and recovery. The name and contact details of the nodal officer is displayed in the website of the company.
Details of Nodal Officer:
** Magesh Iyer
** Reliance Capital Ltd., Commercial Finance Division ,
** 3rd Floor, 570, Rectifier House,
** Naigaum Cross Road,
** Wadala, Mumbai- 400031
** Phone Number: 022 30479595 / 39377779
** Fax: 022 30479450
** Email Id:-magesh.iyer AT relianceada.com
Time frame
** If a complaint is received from customer in writing, the company shall send an acknowledgement/ response within a week.
** If the complaint is relayed over phone at our designated telephone helpdesk or customer service number
** The Company shall provide to the Customer a complaint reference number and keep him/ her informed of the progress within a reasonable period of time.
** After examining the matter, the Company will send final response or explain why the company needs more time to respond and shall endeavor to do so within six weeks of receipt of complaint and shall inform the customer mechanism to take the complaint further if he/ she is still not satisfied.