www.customercare.gen.in

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• Hi Team,

  I want to take your Franchise in my area Robertsganj up 231216. Please Suggest me the process.

• I ordered from nykaa but still haven't got any attempt of delivery neither any executive contacted me. It shows an attempt was made to deliver the product at 1 a.m. i.e., midnight. If you are so lazy to complete your kras why not sit at home. And let it be someone who can take the job seriously in your place.

• Respected Sir my self Siddharth Kumar Sharma belong to district gopalganj Bihar sir l looking a new company courier franchise for gopalganj city please sir can you help me.

• Sir, we have 3 offices, their addresses and delivery pincodes have been shared with you. If you give us the opportunity to do business, we will be obliged to comply with all your conditions.

  • Sir/Madam pls update

• I ordered my products from Nyka and this poor shopkeeper courier the products from this wow courier ( the worst service ever ) and it always says that CONSIGNEE is not available while I am eagerly waiting for the call and my courier.
  I complain to Nykaa also but they didn't listen also.
  Till date, they haven't delivered my courier and keep on saying that consignee not available while I am at my home all day and night.
  Even customer care numbers does not respond and cut the call in just 5 mins waiting.

• OOOPS.. Despite WOW being so notorious, not sure why the companies still get to choose WOW for their deliveries. We ordered a product from NYKAA, the product is never delivered to us; but the system shows delivered. There is an OTP sent by WOW, but the system marks it as delivered without getting OTP from the customer. Pure cheats!!

• I ordered a product from NYKAA,,wowexpress didn't deliver my product,,,but the status has been showing that the order is delivered.but I didn't receive any product.i complained it many times,,no one bothered,,,,waste of money,,,I lose my money,,fraud people,,,,very worst courier ever

• Poor servie,,
  nyka order nyx-55667076-9137678 showing that courier partner attempted to call me bt I didn't replied.Even I didn't got any call. I haven't received my courier its already 9 days

• worst service...always late delivery

• worst service...

• ORDER NUMBER
  NYK-55288237-1743964 , delivered today by
  WOWEXPRESS , AWB #C01006855160 ,
  That delivery man is worst ever , he didn't wanted to enter in my house , didn't carefully listened my address instructions , his behaviour was so rude , unprofessional and he even threat my mother !!! He Threatened my mother that he will complaint in office against her so she would not be able to order further again and i would not be able to order on any other online sites also , no other online delivery service will deliver me in future !! What is this ??? I didn't expected this kind of unprofessional and threatening behaviour from the most loved women brand !! This is the height of such behaviour of a delivery man !!!
  Please take an action on my complaint . I am expecting better service from you . Please do not send him in my address . Hope you will understand .

• Complete fraud and cheats. You shouldn't run a delivery service at all. Your tracking shows my Nykaa package AWB P01007526414 has been delivered on October 27, but no delivery was made to me at all. No delivery person even called up for the OTP. I have mailed twice, but you have not even acknowledged it. I called up at least four times and got through to cust care executive once who said someone from the Kolkata office will contact me but nobody has done so till now. It was my mistake that I chose to pay before hand. Now my money is lost.

• very bad service

• Worst delivery service. My package from Nykaa was to be delivered by Wowexpress. For 3 consecutive days I would receive test message in the mory that the package is oit for delivery, but at the end of the day it would say delivery failed. But no-one contacted me. The second incident happened when my package, again from Nykaa was in the city for 3 days, but was not delivered until the fourth day. My third package again is due for delivery again from Nykaa, it has been out for delivery once and then again at the end of the day it said delivery failed. I did not receive any calls again. Not again this morning I have received a message saying reattempt delivery, hoping it gets delivered today. The customer service number keeps you on hold, cannot talk to any service agent. It seems like Wowexpress doesn't want to improve their services as they keep on giving same experience to the customers. Please go for other services but not Wowexpress. Wowexpress is the worst delivery service provider.

• I am to receive a parcel from Meesho, the parcel was never attempted to be delivered but shows that 3 attempts was made, and customer refused, customer no answer, when I wasn't even called, which is a lie. If you are so lazy to work then sit at home.

  • HI Team

    Still not attempt but system showing attempt So please support my tracking ID CC0004338367

• I have ordered from mesho and the order no is is 53244023_1_7eb and AWB CC0004307561 should be delivered from wow express . I got message out for delivery again they have sent undeliverable . I am trying to contact through email and phone no response at all . No one picks the calls or lines are busy the worst worst worst service I have ever seen the name should be worst service

• I placed an oreder AWB CC0004274299 on 12th oct,20 and was expecting to be delivered on 16th oct,20 but haven’t received till yet.

  On tracking, it says consignee didn’t response. Neither i received any call nor any message regarding the order , still i’m waiting for your call. I got a phone no. on message but when i’m trying calling to this number, it says number is invalid.ARE U MAKING A JOKE?

  I’m very disappointed by the service provided by you. Even i raised my concern through mail but didn’t get any response.

  Kindly, have a look to this case and take some quick action.

• Very very poor service

• worst worst worst worst service bcoz of wow express my client disappointed. Its been 2 weeks since your tracking system is showing the product is in the city. Then why still not yet delivered? nonsens. bcoz of wow express my customers spoiled relationship.

  • Exactly worst workers ever

• Such a pathetic service. I tried calling their Customer Care number for more than 100 times....it never got connected.

• I have ordered from mesho and the order should be delivered from wow express . I got message out for delivery again they have sent undeliverable . I am trying to contact through email and phone no response at all . No one picks the calls or lines are busy the worst worst worst service I have ever seen the name should be worst service

• Worst service 😠 don't have manners to receive calls why you fellows are working I don't understand

• Very worst service they are not giving on time even they are not receiving calls even if they will recieve they will only say u will get and delivery man are also like that I got one boy number for enquiry but his number is switch off very bad service

• Pathetic behaviour/Unsafe for women .... The delivery guys were so rude to me didn’t even came to drop my Parsel at the exact location. The way they looked at me was kinda scary. Idk what were they whispering about with each other after looking at me. It made me so uncomfortable and felt really very unsafe.

• Very bad serivce my document is not delivered did not come to my address and send the document retune that it's very bad

• This wow express cheating the customers

• Worst service. They do not contact with us but mention in their statement that customer was not available. Liars

• Very very bad service and irresponsible Delievery boys.Pls improve your service as soon as possible.

• Vry bd delivery service late delivery and erisponsibel delivery boy
  Call the custom coming in half n hour bt after tht didn't go nd said thr customer we unavailable. Our order gets cancel thn

• Vry bd delivery worst worst. Delivery boys r also the same category without going without informing they say customer was unavailable nd order gets back nd order is going cancel gain nd again.They r liars . They called the customer nd they gave all the information after tht diliveey boy didn't go there to give the order or didn't answer the customer calls.

• Worst service from wow express. i have never face such problem I'm facing from wow express. Nothing wow here. The worst logistics services.

• Worst delivery services provided by WOW EXPRESS.... my parcel is with them since 4 days and they are putting up false report that the consignee is not available and is not responding... Though I havent recieved any call or message from their side :( Kindly be particular and improve your services for a better future of the company.

• Pathetic service i'm so angry with this service For past 3 days every morning its shows out for deleivery message and then every night it end up as failed delievery..there is no phone call no attemps of delievery and after 3 days my order has been returned without my permission ..i contacted through contact no. , them they listen to problem and then cut the call..i request plss don't waate customers time like that and why bug companies like nykka is collaborating with such irresponsible service

• Pathetic Services. Courier not delivere yet. I do not know how are they surviving in the marker

• Where is my order.no that is AWBP01006578484 and order no is NYK49954223-7506145. I made several call to your contact no.And answer is. All executives are busy we shall give u call.

• orst service ever it showed me out for delivery yesterday and they told that I customer was not available which is not true delivery. Even they did not call to customer and today the delivery partner showed me that refused the customer..

• Dear Sir, Greetings of the day

  Please deliver my Product within 1 hrs am order some product from meesho for my customer but still now it not delivered customer is too angry bcz tomm. Rakshabandhan he wants this product so please deliver immediately. My AWB N. is CC0003838438

• WORST CUM WORST COURIER COMPANY NEVER DELIVERS THE PARCEL ON TIME ALWAYS SHOWS ITS OUT FOR DELIVERY BUT NEVER COMES TO YOUR HAND AND ON THE SITE REASON IS THAT CUSTOMER IS NOT AVAILABLE.I HAVE NEVER SEEN THIS FRAUD TYPE OF COURIER COMPANY. WHY NYKAA, MYNTRA AND OTHER BRANDED COMPANY ARE HAVING BUSINESS WITH THEM TO SPOIL THEIR NAME AND BRAND.

• Unprofessional attitude of staff, speek very badly seems uneducated staff, no knowledge. There is no Wow factor dont have contact no. Of there staff even i.e courier delivery boy/ executive. Land line no. No one picks up, no one answer e- mails.Work on it.

• Worst Delivery Partners,they dont deliver the courier on time and shows fake details while tracking they did not deliver my courier and it has sent back to warehouse,never ever trust such Apps

• Frauds
  Thieves
  Cheaters etc they are why this company is still using by the leading brands. Stop making your customers troubled.

  Please all who have bad experince register a consumer complaint on this wow express delivery and also on companies who are using them as thier delivery partners

• Worst delivery partners ever. I never recommend using this crap

• Hi Team ,
  This is regarding my courier with shipment AWB#CC0003685958 ,
  This was out for delivery on 20th may 2020.
  I got a call from one of the delivery boy ,and he informed me that he will be coming by 2PM ,but he didnt came and now he is not receiving my call.
  When i tried his number from my another number he received and told me that the product was not good so i kept it in my office.When i asked why you open the box than he cut my call.
  Please help

• not accepting calls,for complaints

• AWB IS P01006165347, IN THE MORNING, IT WAS SHOWN AS OUT FOR DELIVERY AND TIL EVENING IT IS NOT DELIVERED.

• I didn't get my order on time, worst service ever of wow express

• P01005989419 where is my order

• Whenever my courier partner is wow express I know I have to do several follow ups for the same. I have order 2 products at nykaa 1 was delivered by blu dart even they called me that I received that or not and on other hand wow express don’t even called me.
  I’m still waiting for my order please revert that where is that Oder and when I can receive it. How many times and how many days I have to follow up for my Oder. I’m really fed up from wow express, this is not first time I’m facing this problem every time wow express do this. I request to nykaa team to remove wow express from your delivery partner. Kindly inform my delivery status. Do I receive my Oder in this year or not ?

• Worst service ever it showed me out for delivery yesterday and they told that I wasn't available which is not true delivery for nykaa

• Your NYKAA AWB#P01005758055 is out for delivery and will be delivered today by WOWExpress. Please don't make any additional payment for delivery charges...where in the hell is my order..

• The worst delivery service. I am following up with them from last three days but from there side they dont take initiative step. Still i havent received my order.
  👎👎👎👎👎👎👎

• I Have a courier with wow express service. very worst in service. the contact persons number is not there. the delivery person number is there but not picking the phone call. very very worst in service. kindly check what happen about my parcel.
  AWB#BBC002623. useless airway bill number.

• My order from nykaa has arrived from last 10 days and i didn't get it till now. Please tell your dilevery man to contact me and dilever my order ASAP. My order id - NYK-40189693-6001897. And please provide me number pf dilevery man.

• Wow express my order from nykaa nyk-39437239-6338796 is not delivered on time...my shipment is shipped in my hub Ranchi or not....when I get my parcel....

• yesterday my product of nyakaa is out for delivery but i have not received. very poor service.

• Such the worst delivery service ever. Every one is facing the same problem, consignee not available. If you cannot do your work then shut down your ridiculous company or i could say that you people are stealing our orders by not delivering our products. Its not wow express. Its thief express

• Below msg show me but not delivered very poor service

  Your NYKAA AWB#P01005419158 is out for delivery and will be delivered today by WOWExpress. Please don't make any additional payment for delivery charges।।।।।

• such a worst courier service,, this should be changed by Nykaa or else it will adversely affect their business, if this delivery delay will happen again to me I will never order from Nykaa....

• I need a response right now... i tried calling your number but no use... scuh a pathetic service that you provide to your customers... fraud people you are

  I have order a product from Nykaa on 21Dec2019 and i got a msg stating that the product is out for deliver and after sometime i got a msg that product was deliverd

  I have not received any call from the delivery boy at all and i dont know to whome he deliverd.. later today when i was tracking the product i found the delivery boy number and tryied calling him and found that the number is not in service

  How can you people cheat like this .... i want call from you my tracking no NYK-39090587-5005135

• Wat kind of service is this, my parcel from nykaa. Is out for delivery since two days ,nd at d end of the day it says consignee not availble,although im waiting for it all day. Very bad service, even delivery person number not availble, i tried to find out the number through tracking number but that number says ,its wrong number. Very disappointed,it could be urgent parcels also . This kind of service is disgusting,nykkaa should stop from wowxpress.. Very bad.. If ur person dont want to work plz shut down ur company.

• Worst courier service... I ordered from nykaa(order no NYK-38218601-8142165) wow express AWB# no P01005068190 from last 3 days getting mgs..product out for delivery and then I get a mgs consignee not available, wherein whole day am at home.courier boy do not take any attempts to deliver the product at my address from the last 3 days.Today I call the courier boy (getting his no from wow express website by tracking my order no).....He misbehave with me regarding this product delivery....Useless service from this courier. Nykaa do not use this delivery partner. Wow express should look after abot this matter because their delivery agents just play with their reputation

• I have never experienced such kind of experience with any courier service,but wow express is pathetic ,the products which I have ordered was shipped from Bangalore itself on 26/10/19 but still the status is on transit ....the products which was imported have been delivered to me on three business day's but inspite of the products shipped from Bangalore they dint deliver either update in the tracking and have to call the customer service million times who never picks the call I wonder even they exist or not

• Order IDNYK- 33711189-4674797
  Delivery Partner WowExpress
  AWB Number P01004604573

  I placed an oreder on 12th oct,19 (payment done online) and was expecting to be delivered on 14th oct,19 but haven't received till yet.

  On tracking, it says consignee didn't response. Are you making any joke? Neither i received any call nor any message regarding the order , still i'm waiting for your call. I got a phone no. on message but when i'm trying calling to this number, it says number is invalid.

  I'm very disappointed by the service provided by you. Even i raised my concern through mail but didn't get any response.

  Kindly, have a look to this case and take some quick action.

• I have ordered products from nykaa NYK-32693281-7294815 on 29 sepetember and i payed online for this
  And i got message that out for deliver deliver but the courier not even one calll he did to me.till eveng message came delivered failed bcoz customer not reciving calll AWB P01004444858 today is october 10 no update nothing regrding products and courier guy. Just fake
  Nykaa support should take update for deliver products i have called them many time nd they also.said to reattempt but from wowexpresss which is not at all wooowwww.......cheater
  Before i order products but always did COD thot dis time i wll do online payment...but forget that if prodcuts not get then our money waste..bcox nobody wll do nthg nor nyka nor wow express....now wll.never do online payment never ever .....bcoz in COD they come for cash bcox they neeed money after giving products
  If payment online for them no wory they got money now products deliver or not
  Not their concern.......worstttttt service...........

• My NYKA order no NYK-31534460-7011930 which should be delivering by the WOW courier AWB no P01004343124 , the message is come to my phone that the order should be deliver on 15 SEP 2019, at Around 16:12 I got the message that your order is delivered but no delivery boy came to my address to deliver the parcel than I track the shipment the number which was given on the tracking details us switched off, kindly provide me my order as soon as possible

• This is my a/w no P01004044078.When are you gonna deliver the product.It has reached my nearby area 4days ago when are you planning ti deliver it. I don't even go outside and cancelled my chores because of the fear that my product wont be delivered. Stop playing and start delivering the products.

• This is regarding sanpada branch of wow express .. and about my parcel from nykaa stores which is to be shipped to my place at cbd belapur.. Why my courier delivery is getting rescheduled again n again without my confirmation or without contacting me ??
  Why no one is contacting me or attempting delivery at my place ?
  Why no customer care number is responding ??

• AWB NO : P0059065454
  My order with Zivame on 6th august,it suppose to reach me at my office in between 10am-5:30pm on 11th august,i am kept on following up with the excutives nobodyis providing proper details on tracking its been out for delivery since yesterday but i did not recieve any update from the delivery boy.
  i want my shipment to be deliever on urgently on above mention time.

  Very poor service you are providing,Unhappy customer!

• Such a worst service.. the courier person is not even calling and writing as office is closed whereas my office is open till 11pm everyday.. such wrong commitments made by helpdesk executive also.. when called at customer care they are saying our person will call you within half an hour and it's been more than 1hour bit still no call is received. Also when I tried to call at customer care the number is showing in waiting for more than 3 minutes From Saturday onwards I am waiting for my parcel to come. I have paid the amount prepaid.but no one is there to solve the issue.

• My order from nykaa has yet not been delivered and the delivery boy updated that consignee is not available and is not picking up the calls.
  They didn't call me, didn't attempt to deliver my parcel. I had placed the order on 4th of Aug and today is 10th Aug.
  When you people cannot deliver any product to customers then why are you even working? What's the purpose of running a delivery company when you do not deliver any parcel?
  Pathetic service.

• My order from Nykaa has not been delivered. No information. It is showing failed delivery even when the courier person did not contact me (or) come to deliver. I don't know what you are upto. What kind of a courier company are you running? It is even more disappointing to see that Nykaa is not taking any steps to change their incapable delivery partner. I am sure not to order from Nykaa till they take some action against this courier company. Where is my order?

• Your services is really awful. You make customers fool by putting remarks on non delivery. Repeat attempt Nobody call me and add status that customer asked for future delivery, even not responding and all other reasons of not delivering products on time. If you can’t run your business better to close your services.

• AWB#P01003613930
  Courier Company: WOW Express

  Your services is really awful. You make customers fool by putting remarks on non delivery. Nobody call me and add status that customer asked for future delivery, not available/Consignee not responding etc and all other reasons of not delivering products on time. If you can't run your business better to close your services.

• This is the worst delivery experience I've ever got. I had ordered from Nykaa and delivery person didn't even call me and updated the status as not able to reach to the consignee. And not just once it happened thrice.

  I just saw it happened with many other people too and they know very well about it that's why they don't provide contact details of the Courier person in any messages or tracking too.

  Nykaa you really need to change your delivery partners as M super irritated because of this and surely other customers would be as well. I am honestly not going to order from Nykaa again until they take any action on your delivery partners. Nykaa's products are very good and trustworthy but this is going to effect your purchase too for sure.

• Worst experience. My order has reached my city. Yet the delivery person has not delivered and upon that these idiots sent me a message that I had requested future delivery which is a lie. This had happened several times before also. And I had told nykaa people not to dispatch my products through wow express so many times. If you don't have any business sense. Just shut down and sit at home.

• Kindly let us know the status of my below tracking number and order number on priority:-

  Intransit
  Tracking ID :P0001252070
  Pickup Date :13/06/2019
  Origin :NEW DELHI
  Destination :DELHI
  Status Time :14/06/2019

  14/06/2019:
  Shipment Arrived at OKHLA (Destination Branch)WOW Fri, 08:15
  Bag inscanned at OKHLA (Destination Branch)WOW Fri, 08:08
  Gate Pass Closed from DELHI HUBWOW Fri, 06:20
  Gate Pass Created for OKHLA from DELHI HUBWOW Fri, 06:19
  Bag Ready to dispatch from DELHI HUB (Destination Hub)WOW Fri, 03:50
  Shipment inserted in bag at DELHI HUB (Destination Hub)WOW Fri, 03:49

  13/06/2019:
  Shipment Arrived at DELHI HUB (Destination Hub)WOW Thu, 23:38
  Bag inscanned at DELHI HUB (Destination Hub)WOW Thu, 23:34
  Gate Pass Closed from PAHARGANJ BranchWOW Thu, 19:11
  Gate Pass Created for DELHI HUB from PAHARGANJ (Origin Hub)WOW Thu, 19:08
  Shipment inserted in bag at PAHARGANJ BranchWOW Thu, 19:04
  Pickup Done from PAHARGANJ BranchWOW Thu, 19:01

  12/06/2019:
  PENDING PICKUPWOW Wed, 13:19

• They provide worst service to their customers. My package was not delivered to me as delivery guy said he was not able to contact me but the guy never called me. WORST EXPERIENCE.

• I have been waiting for my order from NYKAA. AWB Number is C01003531278. Neither any delivery person came nor any SMS. While I checked in Nykaa shown as refused delivery, which is totally wrong. Please arrange delivery asap. Also why don't you provide any contact number of delivery and re-confirm by call if delivery person has given the message for refused delivery.

• I missed my delivery because that guy not even called me and lied to nykaa. Worst service I have ever seen from any courier. Nykaa please figure out your delivery process.

• I have ordered on 12th June, delivery status is out for delivery, however no delivery boy has arrived as of now, worst delivery service ever. My order number is P01003398141. Deliver it ASAP.

• Worst online shopping web site.

• The worst and waste delivery service I've ever known. I have ordered from NYKAA and got for delivery on 7th of June. From then I am keep tracking, but there is no proper response and I even called the service center. They didn't connected the call too and I didn't got any call call from any delivery agent. NYKAA management should look into this issue with delivery. Worst experience ever.

• GIVE ME THE DELIVERY BOY SUDHARSHAN VISHNUBHAI MAJI CONTACT NUMBER.

  • Till now, I did not receive my shipment and any call.

• I have been waiting for my order from NYKAA. AWB Number is C01003340508. Neither any delivery person came nor any SMS. While I checked in Nykaa shown as refused delivery, which is totally wrong. Please arrange delivery asap. Also why don't you provide any contact number of delivery and re-confirm by call if delivery person has given the message for refused delivery.

• My order from Nykaa has not been delivered to me since 9th May. I have been calling up Nykaa but they are not responding.

• In respect of this order number NYK24087248-4631383, I have placed my order on 2nd of May 2019, and today is 11th May, so we can consider it as almost 2 weeks but still I haven’t got my order. I have been noticing this this type of pathetic delivery service from long time, every time WOW EXPRESS, the courier company do the same irresponsible stuff.

  You chose world third class courier company ever neither they are picking up calls nor they are taking complaints and coming to nykaa customer service, you only assure us that you have forwarded my concern to the relevant team but nothing happens. I have been chasing nykaa and wow express constantly for urgent delivery but nothing is happening.

  Infact, I cant even track my order from the nykaa app itself, how pathetic it is. Isted of execution, I am receiving poor customer service.

  Please train and tell your courier company to call at least if they cannot attain a delivery. This is minimum common sense one should have to inform via media. Nobody has enough time to sit back at home and wait for the parcel to arrive without any information.

• I am waiting for my order from 12 days. Order ID is NYK-24360530-1777886 and AWB is C01003309770.

• Worst Service.

• Delivery boy started yelling at me when I asked him to come at second floor for delivery, he was not ready to come at 1st floor even, as I was in office and my mother was at home who can't walk properly and also the delivery was made 10 days late. Worst service provided.

• What a wow service wow courier is providing! I had ordered products from Nykaa and till now haven’t received because your courier boy has mentioned-couldn’t able to contact on given number which is such a lie because now I see that this is a tendency of wow express courier service to report like this. Others are also suffering from same shit. Can you guy deliver the products as soon as possible?

• My order is not delivered but showing not delivered due to customer not responding. Worst service ever.

• I have ordered a product from nykaa on 3rd May and there is no delivery till now and delivery boy is not calling and it shows failed delivery. I want my product immediately. Worst site.

• It’s been more than 20 days and I haven’t received my order yet, it should be delivered to me today but now the status says it will take more days to deliver, I have to attend the wedding so I’ll be going out of town, could you please deliver it to me by tomorrow, I believe the parcel has arrived Gurgaon warehouse. My tracking ID is P0104138297. I can’t check the status online because it’s not showing anything. Kindly deliver the product to me by tomorrow, I.e 12th of May’2019

• Wow express in Lucknow is worst! My courier arrived at Lalkuan on 7th May &amp from 9th of May, no updates about my parcel. It is to be delivered to Hazratganj which is near to Lalkuan and these people don't even bother. There is no contact number and they are not updating on the order status too. Worst courier service I have come across. Will be escalating the matter to consumer care.

• I HAVE ORDERED FROM NYKAA ON 03.05.2019 AND MY COURIER TRACKING NUMBER IS P01003167043. MY ORDER IS NOT RECEIVED YET. STATUS SHOWING FAIL DELIVERY DUE TO WRONG ADDRESS. WOW EXPRESS CUSTOMER CARE NUMBER IS WRONG. PLEASE DELIVER MY COURIER ON URGENT BASIS OR CONTACT ME.

• Worst delivery service. They don't even provide contact number of delivery boy. I have ordered product from Nykaa. It was out for delivery on Saturday 4th May 2019. But daily I am getting one message that product could not be delivered. And nobody is taking proper steps. Nykaa please change your delivery partner. Worst people are working over there. They are running some Fraud business.

• I ordered from Nykaa, 3 days back but I have still not received the order. I got a notification from WOW Express that the consignee was not responding even though no attempts were made to contact me. My tracking number is P01002795092 and SHANAZAGN Prakash was supposed to deliver the package. The order is prepaid and this is so disheartening to know that Nykaa doesn't have appropriate tie ups with the deliver service. Also provide the contact number of the deliver boy when the package is out for delivery.

• This is ridiculous. I always have a problem with your courier service. I got a message yesterday at around 11am saying that my product is out for delivery with no phone number of the delivery agent included in the message. I was home all day, I did not get any call and at around 10:30 pm I got a message saying that my Nykaa shipment has been delivered. I called Nykaa customer service and Wowexpress customer service both say it is delivered. This is very misleading and worst customer service. I have been asked to wait that I will get a call back. I need to know where my product was delivered.

• Yesterday, I received message that my courier is out for delivery but I didn't get a call from courier guy. The same message, I received today it is out for delivery but I don't receive a call from the courier guy. From past 2 days, I am waiting at home thinking I will receive my courier but I am wrong. I need my courier by tomorrow that is 15th March 2019. My AWB number is P0104127224.

• I find both Zoylo and their Wow shipping are cheaters. I placed order number 000009602 for medicines with Zoylo on 6th March 2019. The order was confirmed and there was no information of delivery time. No Response for my repeated
  calls and hence order was cancelled by me. Received conformation of cancellation of the order on 8th.

  Surprisingly, I received SMS from WOW on 13th that my order will be delivered and keep the money ready. When I tracked the AWB Number of WOW, It is found that the parcel was shipped on 9th and was at delivery point on 10th. They are trying to deliver and found incomplete address.They have been trying to deliver from 19th to 13th march in vain. This is very ridiculous and both the companies are unreliable.