Company : Besiva Lifestyle Private Limited
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Dress,Bottoms, Accessories,etc
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Website : www.besiva.com
Customer Care Contact Number :
Call Us : +91-11-69418046
Hours : Monday-Saturday: 11am – 6pm
Related : Utsav Fashion Delhi Customer Toll Free Numbers : www.customercare.gen.in/1824.html
** We would love to hear from you!
** If you have any questions, comments or concerns regarding our products please don’t hesitate to get in touch with us.
Contact Address :
Besiva Lifestyle Private Limited
Khasra No 384/2 / Plot No.2,
Second Floor, 100 Ft Road,
Behind Bbt, New Delhi,
Shipping Policy :
What are the shipping charges?
** Applicable for all orders, i.e. COD and prepaid
** We have partnered with reputed logistic companies which deliver within 3-5 working days however we cannot guarantee the delivery time due to reasons beyond our control such as flight delays etc.
How do I place an order?
Method 1: 3 easy steps!
Step 1. Select an item you like and add it to your shopping cart
Step 2: Proceed to the check out page
Step 3: Choose shipping method (prepaid/cod) and fill in the required details
** That’s it, you are done!
Method 2: Call us!
** Call Besiva Customer care (+91-11-69418046) and we will place the order for you!
What is the buyer return policy?
** If you are not satisfied with your product you can return it within 14 days for a full refund as long as the following terms and conditions are met.
1. Product should be unused and undamaged
2. All original tags should not be removed from the garment
3. The original invoice should be returned along with the product
4. Product should be received by us in sealed condition
** Please note in case of returns of COD orders, the shipping charge and the COD convenience fee will be non-refundable.
** The amount of the returned product will be refunded as store credit or direct transfer to your bank account.
** Please note we have a ‘No Returns and No Exchange Policy’ on ‘Clearance Sale’ items.
** Items under ‘Offers’ can only be exchanged for a product of same value or more.
** Please note first exchange is free of charge however extra charges will apply for subsequent changes.
What payment methods do you accept?
We accept payments via a range of payment methods :
** Visa/Master Card/Mastercard/Diners Credit cards and astercard/Visa/Maestro Debit cards
** Net Banking
** Cash on Delivery (COD)
** Amazon Wallet
Is there a charge for Cash on Delivery purchases?
** No, it’s absolutely free! However, we charge a convenience fee of Rs.60 per order in case you return a COD order.