Company : India Emporium
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : apparels, including kurtas, suits, lehangas, sarees and sherwanis,etc
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Website : indiaemporium [dot] com
Customer Care Number & Address :
In mood to get social with us? We are everywhere you are: Facebook, Twitter, Google Plus and Pinterest.
Related : Shimply Delhi Customer Care Phone Number : www.customercare.gen.in/3775.html
Business Email :
** Have something awesome to offer in ethnic wear and want to feature it on India Emporium
Email Us : business AT indiaemporium.com
Bulk Enquiries :
Email Us : For bulk enquiries and irresistible offers email at sale AT indiaemporium.com
Call Us : Alternatively, call us at +91 7827 033 033.
Please Note :
** Our friendly help team can be reached from Monday to Saturday, from 10:30 am to 7:00 pm IST.
Virka Infotech Pvt. Ltd.
WZ-72, Main Road, Todapur,
New Delhi – 110012,
Shipping Policy :
** Indiaemporium.com intends to be 100% transparent at all times and thereby provides you with a detailed description of all its policies.
** We’d love to take you through our shipping policy and want you to know that we adhere to the constraints mentioned in the policy and ensure that all the product shipments take place in accordance to the policy norms.
1. Where Do We Ship Our Products?
** No matter what category does the product belong to, we ship them all across the world.
** We are dedicated to delivering the products to you keeping in mind the promised delivery time.
** We make sure that the products reach you in perfect condition without any delay, so that you do not feel reluctant while availing our services in near future.
2. What Are the Shipping Charges?
** For all the products that need to be shipped within India, the shipping cost is zero, with no minimum limit and no conditions whatsoever.
** For orders outside of India, however, you will be charged a nominal shipping fee of INR 600 per product.
** On custom-made / made to order products, you will be charged INR 1200 per product.
** Both the international and domestic orders are processed, shipped and delivered through the most trusted courier companies like
** Fedex, BlueDart and DHL, to ensure that the buyers experience precise delivery without any damage and in specified time.
3. What Is the Estimated Delivery Time?
** We ensure that all our orders are processed and shipped within 3-4 weeks or in accordance to the date specified while confirming the order.
** While products that are ready to ship are dispatched within a week, orders that belong to the premium section require 30-35 working days for shipping.
** To ease out the process further, we provide our customers with a tracking number that could be tracked over the official site of the courier company.
** The tracking number is usually available within 2 days from shipping.
The shipping duration varies in the following cases:
** In case the product requires stitching, an additional time of 5 days is required for delivering the product.
** For orders of purchasing multiple items that require to be shipped at different addresses, we would appreciate if the orders are placed separately.
** Multiple items required at a single destination can be placed as a single order.
** The delivery time will vary as per the availability of the last ordered product.
** For in-stock, ready-to-ship products that need to be delivered on urgent basis, we provide our customers with additional discounts if requested.
** Shipping may delay in case there is delay from the manufacturer side.
** In case of cancellation of the order, refund will be provided within 30 days.
** In case, the order demands additional customs or duties to be paid then it would be payable separately by the customer to the courier company at the delivery time.
** The duties and taxes are not a part of the customer’s payment made to the company.
** For any further queries, we would suggest you to contact our happy-to-help customer support cell.
** Our highly talented and co-operative cell is dedicated to resolve the problems of customers at the earliest.
Return Policy :
** India Emporium makes sure that you receive products with the best possible quality.
** That’s why we aim at customer satisfaction rather than sales alone.
** And we work non-stop (and put in everything we can) to improve your shopping experience.
** However, in case of an unexpected situation where you are not satisfied with the product or the product is damaged /defected, or the product runs out of stock, don’t worry – we’ve got your back.
** With our easy return and exchange policy, we allow you to easily return/exchange items purchased within 10 days of receipt.
** We just request you to keep the product in its original condition and preserve its tags and packaging.
1. How Do I Return a Product to India Emporium?
** You just need to email us at: support (at) indiaemporium (dot) com within 10 days of receiving the product. You can also call us at +91 7827 033 033 or chat with us.
** In case of item availability failure or exchange, we deliver the replacement product without you paying any extra charges.
** In case you do not feel like buying an alternative, we will refund your entire amount, excluding shipping charges.
2. When and How Will I Get My Refund?
** It takes us up to 30 days to credit the amount to your account.
** If you paid through Credit Card/Debit Card/Net Banking, refund will be provided through the payment method used.
** If you paid through COD, refund will be provided directly to your Bank Account through National Electronic Funds Transfer (NEFT).
3. Will I Get Refund If I Cancel My Order?
** Yes, you will get full refund. You’re just required to cancel your order within 12 hours of order placement.