Jewelsouk Marketplace Mumbai Customer Support Toll Free Number
Company : Jewelsouk Marketplace Limited
Head Quarters : Mumbai
Industry : Jewellery
Service/Product : Gold, Diamond,Silver Jewellery,etc
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Website : jewelsouk.com
Customer Support Toll Free Number :
Time : 8 am to 8 pm, except public holidays
Toll Free : 1800-103-0051
Related : Sia jewellery Mumbai Customer Care Number & Address : www.customercare.gen.in/2083.html
Email us: customercare AT jewelsouk.com
For Orders: ordersupport AT jewelsouk.com
Contact Address :
Jewelsouk Marketplace Limited
Registered Office:
Laxmi Towers, Office No.A-1,
A-Wing, 7th Floor Bandra Kurla Complex,
Bandra (East)
Mumbai – 400051,
Maharashtra, India
Shipping Policy :
Shipping Charges :
** We charge small token amount of Rs 99 for shipping across the India on every order.
** This includes the cost of protective packing, shipping and in some cases Octroi/documentation fees.
** Your order remains our responsibity till it is safely shipped to you fully insured at your doorstep.
** With this, Team Jewelsouk makes a humble request to all our customers to inspect the package in order to notice any damage or tampering; before receiving or signing the receipt.
Shipping Tenure :
| Delivery Time for Ready stock product ( In business working days after order confirmation) | |||
| In business working days after 6-7 days of manufacturing the product | Production Time | Certification Time | Delivery Time |
| Location | |||
| Metro cities (X) | 6-7 DAYS (144 -168 hours) | 2-3 DAYS ( 48- 36 hours) | (8-10) Business working days |
| Tier 1 Cities (Y) | 6-7 DAYS (144 -168 hours) | 2-3 DAYS ( 48- 36 hours) | (12-14) Business working days |
| Tier 2 Cities (Z) | 6-7 DAYS (144 -168 hours) | 2-3 DAYS ( 48- 36 hours) | (14-16) Business working days |
| Delivery of High End Manufacturing products(intricate jewellery is handcrafted by skilled craftsmen & certified by independent laboratories) | |||
| Production Time | Certification Time | Delivery Time | |
| Location | |||
| Metro cities (X) | 10-15 days | 2-3 DAYS | (18-21) Business working days |
| Tier 1 Cities (Y) | 10-15 days | 2-3 DAYS | (22-24) Business working days |
| Tier 2 Cities (Z) | 10-15 days | 2-3 DAYS | (24-26) Business working days |
| Delivery for Solitaires | Sourcing | Quality Check | Delivery Time |
| Metro cities | 10-15 days | 2-3 days | (18-21) working days |
| Tier 1 Cities (Y) | 10-15 days | 2-3 DAYS | (22-24) Business working days |
| Tier 2 Cities (Z) | 10-15 days | 2-3 DAYS | (24-26) Business working days |
Cash on Delivery (COD) Order :
** Once you have opted for COD as a payment option; Team Jewelsouk invariably calls you to verify your address and your order product details.
** This is done to minimize any error in address verification process.
** Team Jewelsouk Customer Service would generally call up customers for COD verification within 6 hours of receipt of the order.
** Order processing commences only after the COD conformation from your end.
I was placed my order on 9th Feb 2018 and my order is #146677 and sub ID is #187481, in the same regards we have received mail but still not received the item. Kindly do the needful.