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K A Publishers Delhi Customer Contact Number : 99bookstore.com

Company : K A Publishers
Head Quarters : Delhi
Industry : Online Book Store
Service/Product : School, College, Engineering, Medical, CA, CS, Railway, Bank, MPSC, UPSC etc

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Website : www.99bookstore.com

Customer Contact Number :

Call us :
** Pick up the phone and call us on 9958301199 or (011) 23240999. We’re available Monday to saturday 11:00 hrs to 19:30 hrs.

Related : Yourbookstall Bhopal Customer Phone Number : www.customercare.gen.in/4233.html

Mail us:
K A Publishers
888-890 Nai Sarak
Chandni Chowk
For assistance, queries and feedback, please email us at support AT 99bookstore.com.

Shipping & Delivery Policy :
** The shipping charge is based on the weight of the product.
** For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee.
** Thus, a customer who orders three books weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg.
** The customer is not charged for three different consignments weighing less than 500gms each.
** Thus the customer will pay a delivery fee of Rs. 85 for ordering the three books as a single order instead of Rs. 142 if he orders them separately.
** However, the delivery fee is calculated separately when a customer orders different products.
** Thus, if a customer orders a Book and Educational Aid Product he will pay separate delivery charges for each product.
** This is because the products are being sourced and shipped from different sources.
** The minimum weight taken into account is 500gms (only for documents) for domestic shipments and 500gms for international shipments.
** There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.
** The weight of the product has been built in into the delivery charge of each product.
** This will automatically be added to the product cost at the payment stage.
** The delivery charge is arrived at by multiplying the weight of the product with the slab rate.
** Thus, the delivery cost of a consignment weighing 3 Kg to USA will be (789+(5*213)) = INR 1854.

Cancellation & Refund :
** Cancellations will be considered only if the request is made within 72 hours of placing an order.
** However, the cancellation request will not be entertained if the process of shipping them is initiated.
** There is no cancellation of orders placed under the Same Day Delivery category.
** No cancellations are entertained for those products that the99bookstores marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc.
** These are limited occasion offers and therefore cancellations are not possible.
** 99bookstore does not accept cancellation requests for perishable items like periodicals and magazines etc.
** In case you feel that the product received is not as shown on the site you must bring it to the notice of our customer service within 24 hours of receiving the product.
** The Customer Service Team after looking into your complaint will take an appropriate decision.
** In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy :
** The items we are dealing in are books which are of Fashion Category designed by Artisans, Craftsmen and Designers which are governed by copy right laws and acts.
** Some of the books are having visual and/or text content which can not be utilized without the written permission from the publisher/designer.
** These are not meant to be sold against approval, return, exchange, rent or refund.
** Hence we do not accept return, exchange, or refund of any item(s), sold through 99bookstore.com unless and until specified on the item page

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