Company : WOW Publishings Pvt. Ltd.
Head Quarters : Pune
Industry : Online Book Store
Service/Product : Books,Audio books,VCD,Audio CD,Magazines,etc
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Website : www.gethappythoughts.org
Customer Care Number :
Email: services AT wow-ppl.com
Time : From 10:00 a.m. to 06:00 p.m. IST
Related : Majestic Book Mumbai Depot Customer Care Number : www.customercare.gen.in/4182.html
Registered Address :
WOW Publishings Pvt. Ltd.
Building – E, Flat No – 04,
Near State Bank of India,
Pune – 411017,
WOW Publishings PVT. LTD.
252, Narayan Peth,
Near Vijay Cinema,
Pune – 411030,
Cancellation Policies :
How do I cancel an order?
** You can cancel your order online before the product has been shipped.
** Your entire order amount will be refunded.
** In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online.
** Your refund will be processed once we receive the originally ordered item back from the courier.
** Unfortunately, an order cannot be cancelled once the item has been delivered to you.
** To cancel your order please contact us from contact us page.
How long will it take to process my cancellation request?
** Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund.
** You will be notified of the same by email.
** If the Order Status shows the item(s) in your order as ‘Shipped’, we will process your cancellation request directly with our logistics partner.
** Your refund will be processed soon after we receive the cancelled items back from the courier.
** If delivery attempted by our logistics partner then please do not accept it so that product will be return to us.
** However, if you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund.
** Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by us.
To whom is Free Shipping provided?
** Orders within India – Free shipping will be provided if the total order amount exceeds INR 300.00
** Orders outside India – Free shipping will be provided if the total order amount exceeds USD 40.00
When is the shipment made?
** Based on the availability of stock, shipment is made within 2-4 working days from the receipt of payment.
What are the other taxes and levies that I need to pay? For example: sales tax, octroi, etc.
** All products are inclusive of taxes.
Where is my account history stored?
** The most current summary of all your orders is available in the “My Account” page.
What do I do in case I receive a defective/damaged product from Online Store?
** In case of any defect/damage in the products shipped by us, please contact us for a replacement or a refund.
How can I return a product ordered from the Online Store?
** We offer a no-questions-asked return policy. You may return (ship) any unopened product(s) in its original packaging, within 7 days of receiving the shipment for a refund (excluding shipping costs).