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ToolWale Customer Contact Number & Email Address

Company : ToolWale
Industry : Online Shopping
Service/Product : Power Tools, Safety Products,Measuring Tools,Electrical & Appliances,etc

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Website : toolwale.com

ToolWale Customer Number & Email Address

Call Us : +91-9015777868
Email Us : support AT toolwale.com
Note : Free Shipping across India for all orders above Rs. 500.

Related : Samtel India Delhi Contact Address & Number : www.customercare.gen.in/2747.html

Delivery Information

** ToolWale will make a maximum of three attempts to deliver your order.
** In case the customer is not reachable or does not accept delivery of products in these attempts ToolWale reserves the right to cancel the order(s) at its discretion.
** An estimated delivery time is displayed on the Order Summary page.
** On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Post Delivery:
Returns and Exchange conditions:
** ToolWale will accept Return or Exchange only if the following conditions are met.
1. The tags on the product should be intact.
2. The product should be unwashed, unused and in an undamaged condition.
3. The item needs to be returned along with the original packaging.
4. Limitation on refund amount for courier charges


1. How to pay for a ToolWale.com purchase?
ToolWale offers you multiple modes for payment. Whatever your online mode of payment individual is using we assure secure and transaction details will be confidential all the time. We offer four modes of payments: COD (Cash on Delivery), Credit Card, Debit Card and Net Banking.

2. Are there any hidden charges when I make a purchase on ToolWale.com?
There are no hidden charges when you make a purchase with ToolWale.com. The prices listed for all the products are final and all-inclusive. The entire price you see on the product displayed page is exactly what you to pay. The delivery charges may be extra it depends on the seller’s policy.

3. What is Cash on Delivery?
If the individual is not comfortable in making online payments on ToolWale.com then they can go for Cash on Delivery (COD) payment method. With COD the consumer can pay in cash at the time of actual delivery of the product at your doorstep without requiring any advance payment online.

4. How do I pay using a credit/debit card/Net Banking?
We accept payments made by credit/debit cards issued in India.
Credit cards :
** We accept payments done through using Visa, MasterCard and American Express credit cards.
** To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number that is found on the backside of your card.
** After entering these details, you will be redirected to the bank’s page for entering the online secure password.

Debit cards :
** We accept payments done using Visa, Maestro debit cards and MasterCard.
** To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards).
** You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Net Banking :
** We accept payment done through Internet banking.
** To pay through Internet Banking you will need user name and the password of your Internet Banking.

Shipping Policy

1. What are the delivery charges?
Delivery charge varies with Seller to Seller.
For example, ToolWale charges Rs 69 for delivery per item if the order value is less than Rs 500. And if the order value is of Rs 500 and above then the product is delivered free.

2. What will be the estimate delivery time period?
Sellers generally acquire and do shipping for items within the specified time on the product page. Online business days exclude public holidays and Sundays.

Estimated delivery time period depends on the following factors:
** From where Seller offering the product.
** The Product’s availability with the Seller/Dealer.
** Destination to which you want the order shipped.

3. Is there any hidden cost such as sales tax or octroi charges on the products sold by Sellers on ToolWale?
No hidden charges when you make a purchase on ToolWale.com listed prices are final and all-inclusive charges. The price you see on the product description page is exactly what you would pay.

Add a Comment
  1. Fake website, don’t waste money.

  2. Toolwale website seems to have gone offline. I had ordered two pieces of eveready torch two (or) three months back and paid for it through credit card. But after a few days, I found that their website has gone offline. Repeated email reminders have gone unreplied and their customer care number has been switched off ever since. I think they have stopped their operations and have swindled the money from many customers like me.

  3. I have purchased Rs.542 product. I have not received any mail (or) SMS. I am not able to track the information.

  4. Two months back, I ordered 3 Items and paid amount by debit card. Yet I have not received my order.

  5. I have tried a lot to know the current status of my order. Customer care number is not reachable. Can I know the mail ID?

  6. Can you please confirm why the customer care numbers are not picked up? They do not seem to be working. Neither emails are responded to. I have been trying to get an update on my order and the email or phone number does not work.

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