Sukrt Retail Noida Customer Queries Number : sportsjam.in

Company : Sukrt Retail Private Limited,
Head Quarters : Noida
Industry : Online Sports Shop
Service/Product : Fitness, Swimming, Running,Cricket , Badminton , Tennis , Football , Basketball , Table Tennis Accessories,etc

Website : https://www.sportsjam.in/

Customer Queries Number :

** At SportsJam.in , we respect our customers. Resolving your query is our responsibility.
** Please read our FAQ section for common queries & their solution.Or,
** Please fill in the Inquiry form below with your detailed query.

Related : PlayMore Bangalore Customer Service Number & Address : www.customercare.gen.in/4490.html

Order by Phone / Ask a question at : – 011-32911173
Time : 10 am – 7 pm : Mon-Fri, 10 am – 2 pm Sat.

Write to us for any feedback at :
Noida :
Sukrt Retail Private Limited,
C-3, Sector – 56,
Noida – 201301,
India

Pune :
Sportsjam.in Showroom
Showroom No.1, Nandadeep,
Opp Kotak Mahindra Bank,
Fergusson College Road,
Pune – 411005
Phone : 020 – 41223770
Timing : 10:30 am – 9 pm (All days)

Delivery Information :
What is the shipping cost?
** We provide FREE shipping for all orders of INR 500 and above. For order value of less than 500, we charge a nominal shipping fee of INR 50.
** For Xpress shipping, please refer to section below.

How can I check the delivery status of my order?
** When your order is despatched, you shall receive an email and SMS with the courier details.
** You may go to the links provided in the emails to track the courier status by entering your courier AWB nos.

** Or, you may use the following links to track your shipment
** Click for online tracking of Fedex or call at 1800-419-4343 ;
** or Click for online tracking of Blue Dart or call at 1860-233-1234 or their Regional Office ;
** or Click for online tracking of DTDC or call at 011-33004444 or their Regional Office no.

Next Business Day Delivery Chart :

What should I do if my order does not arrive?
** In case your order is not shipped within the above stipulated time, please Contact Us within 30 days of non-delivery and we shall be glad to assist you.

What if there is no one at home when the order arrives?
** In such a case, the courier will leave a note requesting a call back at a given number,
** where you should intimate your exact time of availability for delivery.

What if the package is opened or looks to be tampered with upon delivery?
** Please do not accept the package and contact us so that we assist you with further instructions.
** Please refer to our Cancellation & Returns Policy for more details.

Cancellation And Returns Policy :
Can I cancel an order?
** Yes, If the product has not been shipped, you may cancel the order (after deduction of payment processing charges, if any).
** However, once the order has been shipped, any request for cancellation shall incur two-way return shipping cost, which shall be additionally borne by you.
** Kindly email us at orders AT sportsjam.in for any cancellation requests immediately.
** We will have the sole right to decide whether the order has been shipped or not.

Once I place an order, can I get the size/colour changed?
** Yes, if your order has not been shipped, you may request for a change in size/colour without any charges.
** However, once the order has been shipped, any request for changes shall incur return & replacement shipping cost which shall be borne by you and we will not refund it.
** We will have the sole right to decide whether the order has been shipped or not.

** Please note that size changes are not allowed for personalised items (including customised racquets), swimming costumes and bulky products like TT Tables and fitness equipment.**
** Please fill in the Returns & Replacement Form within 7 days of receipt of the product with all the details required.

** Note that the product should be returned in its original condition along with the original invoice and price tag/sticker/seal wrap intact, with no visible marks of usage or wear and tear.
** We strongly recommend that you use a recorded delivery service for returns and retain your proof of sending, as we will not accept responsibility if the parcel is lost or damaged in transit.
** The entire process of replacement may take 14-21 days since it involves multiple shipments.

Note : For any questions regarding this policy, please write to us at info AT sportsjam.in