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Sukrt Retail Noida Customer Queries Number : sportsjam.in

Company : Sukrt Retail Private Limited,
Head Quarters : Noida
Industry : Online Sports Shop
Service/Product : Fitness, Swimming, Running,Cricket , Badminton , Tennis , Football , Basketball , Table Tennis Accessories,etc

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Website : https://www.sportsjam.in/

Customer Queries Number :

** At SportsJam.in , we respect our customers. Resolving your query is our responsibility.
** Please read our FAQ section for common queries & their solution.Or,
** Please fill in the Inquiry form below with your detailed query.

Related : PlayMore Bangalore Customer Service Number & Address : www.customercare.gen.in/4490.html

Order by Phone / Ask a question at : – 011-32911173
Time : 10 am – 7 pm : Mon-Fri, 10 am – 2 pm Sat.

Write to us for any feedback at :
Noida :
Sukrt Retail Private Limited,
C-3, Sector – 56,
Noida – 201301,

Pune :
Sportsjam.in Showroom
Showroom No.1, Nandadeep,
Opp Kotak Mahindra Bank,
Fergusson College Road,
Pune – 411005
Phone : 020 – 41223770
Timing : 10:30 am – 9 pm (All days)

Delivery Information :
What is the shipping cost?
** We provide FREE shipping for all orders of INR 500 and above. For order value of less than 500, we charge a nominal shipping fee of INR 50.
** For Xpress shipping, please refer to section below.

How can I check the delivery status of my order?
** When your order is despatched, you shall receive an email and SMS with the courier details.
** You may go to the links provided in the emails to track the courier status by entering your courier AWB nos.

** Or, you may use the following links to track your shipment
** Click for online tracking of Fedex or call at 1800-419-4343 ;
** or Click for online tracking of Blue Dart or call at 1860-233-1234 or their Regional Office ;
** or Click for online tracking of DTDC or call at 011-33004444 or their Regional Office no.

Next Business Day Delivery Chart :

For Orders placed BEFORE 4 pm  For Orders placed AFTER 4 pm
Order Date Delivery Date Order Date Delivery Date
Monday Tuesday Monday Wednesday
Tuesday Wednesday Tuesday Thursday
Wednesday Thursday Wednesday Friday
Thursday Friday Thursday Saturday
Friday Saturday Friday Monday
Saturday Monday Saturday Tuesday
Sunday Tuesday Sunday Tuesday

What should I do if my order does not arrive?
** In case your order is not shipped within the above stipulated time, please Contact Us within 30 days of non-delivery and we shall be glad to assist you.

What if there is no one at home when the order arrives?
** In such a case, the courier will leave a note requesting a call back at a given number,
** where you should intimate your exact time of availability for delivery.

What if the package is opened or looks to be tampered with upon delivery?
** Please do not accept the package and contact us so that we assist you with further instructions.
** Please refer to our Cancellation & Returns Policy for more details.

Cancellation And Returns Policy :
Can I cancel an order?
** Yes, If the product has not been shipped, you may cancel the order (after deduction of payment processing charges, if any).
** However, once the order has been shipped, any request for cancellation shall incur two-way return shipping cost, which shall be additionally borne by you.
** Kindly email us at orders AT sportsjam.in for any cancellation requests immediately.
** We will have the sole right to decide whether the order has been shipped or not.

Once I place an order, can I get the size/colour changed?
** Yes, if your order has not been shipped, you may request for a change in size/colour without any charges.
** However, once the order has been shipped, any request for changes shall incur return & replacement shipping cost which shall be borne by you and we will not refund it.
** We will have the sole right to decide whether the order has been shipped or not.

** Please note that size changes are not allowed for personalised items (including customised racquets), swimming costumes and bulky products like TT Tables and fitness equipment.**
** Please fill in the Returns & Replacement Form within 7 days of receipt of the product with all the details required.

** Note that the product should be returned in its original condition along with the original invoice and price tag/sticker/seal wrap intact, with no visible marks of usage or wear and tear.
** We strongly recommend that you use a recorded delivery service for returns and retain your proof of sending, as we will not accept responsibility if the parcel is lost or damaged in transit.
** The entire process of replacement may take 14-21 days since it involves multiple shipments.

Note : For any questions regarding this policy, please write to us at info AT sportsjam.in

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