Company : Online Medical Store India
Head Quarters : Delhi
Industry : Online Pharmacy
Service/Product : Orthopedic, Protein & Supplements, Ayurveda & Herbs, Diabetes, Health Devices ,etc
Website : www.omsi.in
OMSI Customer Order Phone Number
You can give orders on whatsapp as well: +91-9266229292
Phone :
India : +91-9582929295(India)
USA : +1-917-310-3767(USA)
Related : Big Chemist Delhi Customer Care Number : www.customercare.gen.in/4838.html
Tel : 011-45098999
Email : mail AT omsi.in
Contact Address
Online Medical Store India
160,Ground Floor,
Dayanand Vihar
Karkardooma-110092 Delhi
Office Timings :
** Mon-Friday 10AM-7PM
** Saturday – 10AM-02:30PM
Return & Cancellations
** Our aim at omsi.in is to ensure that our customer is completely satisfied.
** Our Refund is very simple. If you have ordered product through email, whatsapp or online order, we believe you have mentioned the right product name.
** Once delivered, you may check the product at the time of delivery.
** If we have sent the incorrect product, we will accept the replacement.
** However if you have mentioned the wrong product name or you want to return after product has been delivered, we don’t accept return.
** In case the product received is the incorrect product
** In this case we would refund 100% of the product cost if intimated within 2 days on receipt of the product.
We urge you not to accept a product in this case. To return the product :
** You may return the product in any of the below manner, we will also bear the return shipping for any incorrect product delivered.
** Once product has reached us, we will transfer the amount.
Please give address :
Please contact us at mail AT omsi.in or call us on +91 9266229292 to know your nearest dealer.
Return method & payment
** We urge our customers not to accept an incorrect product.
** For all refunds we will refund the amount to same mode of payment as used during checkout.
** For cash on delivery refunds we will issue an OMSI coupon of the same value which can be redeemed in a period of one year at omsi.com.
** The customer can also provide their bank & branch name, account number and IFSC code and we will issue them a cheque.
** The refund will happen within 7 days of receipt an inspection of the goods.
Our Services :
Medical care at home
Medical equipment rent delhi
Online Medical and health supplies
Discount on medicines and hospitals
Best doctor in india
Get prescribed medicine online
View Comments (8)
I have ordered one soap 2 months before. Whenever I ask they are saying you need to wait 5 to 6 days and also if you want to cancel the order Rs.100 + 5% payment gateway charges will be debited from your order amount. They will say we will inform you. But I don't get any response after 5 days. I need my product (or) return my full amount back. Order ID is 2809028
This is the Reply from their said whenever I ask for the status, "Dear Customer, You need to wait 4 to 5 working days so once we get update from our vendor we inform you same"
I have ordered 1 medicine before 4 to 5 months, it was reached to me after 20 days so I have returned the medicine and talked to your person for refund, he told me to return my money in 15 days, still I have not received my refund but again, I have requirement for that medicine so, can you please help me and send the medicine asap.
I order some medicines on this. But they have not placed it yet. I ordered on 8th July. Please send it to my address soon.
I have ordered a product 13 days ago. Payment is also done. But I don't get the product. Tracking id is also sent to me. please do something so that I can get the product soon.
You can track order using your order id & billing email in the tracking link available in the official website.
I have ordered elicort cream online on 19th January but did not get dispatch message.
Information available from the Official Website :
I have ordered some medicine for first time in this site but it is not satisfactory because before one week I have ordered and they not sent any tracking number I did not receive the medicine yet. So cancel the order.