Nakshatra Diamonds Mumbai Customer Support Phone Number : nakshatradiamonds.in
Company : Nakshatra Diamonds
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Jewellery
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Website : https://www.nakshathraonline.com/
Customer Support Phone Number :
Time : 8 am to 8 pm, except public holidays
Toll Free : 1800-103-0051
Related : Nirav Modi Boutique Mumbai Customer Enquiries Number : www.customercare.gen.in/5911.html
Email us : customercare AT jewelsouk.com
For Orders : ordersupport AT jewelsouk.com
Customer Service :
Jewelsouk Marketplace Limited
Registered Office:
Laxmi Towers, Office No.A-1,
A-Wing, 7th Floor Bandra Kurla Complex,
Bandra (East)
Mumbai – 400051,
Maharashtra, India
Payment :
** In the event we received payment by credit card, you agree that you will not seek to chargeback or recover your payment or any other losses from Nakshatradiamonds.in.
** Further, you agree that, for the purposes of any applicable credit card scheme rules, by completing your booking and remitting payment to the relevant Service Provider(s), Nakshatradiamonds.in has discharged in full its responsibilities to you. By accepting these Terms and Conditions you hereby waive the right to seek any chargeback against Nakshatradiamonds.in with respect to any such payment and you agree that these Terms and Conditions may be used by Nakshatradiamonds.in to resist any chargeback you seek to make against Nakshatradiamonds.in
The order may be cancelled before shipment due to any of the following reasons :
1. The specific product/model is out of Stock
2. The order could not be shipped within the specified timeline.
3. The shipping address is not serviceable
4. Any other force majeure reason beyond the control of vendors or Nakshatradiamonds.in, including bandh, strike, natural climatic, etc.
The orders may be cancelled post shipment and delivery due to any of the following reasons:
1. Established defect in the product which the seller is not able to either replace or repair, within the warranty timelines.
2. Correct product could not be delivered after first replacement
3. Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.
4. Products lost, damaged during transit and delivery not accepted
Conditions :
A. The refund shall be processed only after the product is shipped back unused and received by vendor in its original condition with the original packing without any tampering.
B. User needs to attach original invoice and relevant documents as provided with the product to process refunds.
C. The return courier awb /tracking number should be communicated to Nakshatradiamonds.in customer support.
Refund Policy :
1. Once the above are established nakshatradiamonds.in will credit user s payment account.
2. Nakshatradiamonds.in will deduct amount of refund from the vendor s settlement account.
** We request for such returns within 7 days from delivery of the product to your shipping address.
** We shall process the refund subject to receipt of the merchandise by respective vendor partner at their stipulated location in unused condition in its original packaging along with original tags and invoice, failing which return/ refund may not be possible.
** Before accepting delivery of the product/s, please ensure that the packaging has not been damaged or tampered with.
** If you believe that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our all-day helpdesk at 022-40102200/01or e-mail us at ecommerce AT gitanjaligroup.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
** n the event you return any item which is delivered to you in damaged/defective condition, there will be no additional shipping charges.
** After the merchandise is received by .Nakshatradiamonds.in, and subject to verification of the purchase and condition of products we shall process a refund within 10 business / working days of receipt of the product/s.
** Refunds of payments charged to the Cardholder’s debit /credit card will only be credited back to the Cardholder’s debit / credit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder’s debit / credit card account as that is managed by the Cardholder’s issuing bank.