Company : PUMA
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Men,Women Collection
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Website : http://in.puma.com/
Customer Toll Free Number :
** If you have any additional questions or comments, we would love to hear from you!
Email: customercareindia AT puma.com
Toll-free number: 1800 102 7862
Related : Woodland Customer Service Phone Number : www.customercare.gen.in/6752.html
** Monday to Saturday – 9:00 am to 7:00 pm
** Sunday – 10:00 am to 5:00 pm
Contact Address :
Korum Mall, Mangal Pandey rd, Panchpakdhi village, Thane
Order Changes / Cancellation :
** As long as the package has not left our warehouse, the order may be cancelled.
** Cancellations can be carried out by contacting our Customer Service on telephone 1800 102 7862.
** If the package has already left our warehouse, we won’t be able to cancel the order.
** Occasionally we may have to cancel an order or product due to processing reasons.
** If so, you will be notified via email.
** You will not be charged for canceled products.
Free Online Returns :
** PUMA.com is committed to your happiness.
** We want you to be as pleased with your purchase as we are in serving you.
** You may return any PUMA products in their original, unused condition for a full refund of the merchandise value.
** We will gladly accept your return within 30 days of date of delivery.
** In order to make your return simple and inexpensive, it’s on the house and we’re picking up the tab.
** To initiate your FREE return please call customer service at 1800 102 7862.
Initiate Return :
** Returns generally take 2-4 days to process. Refunds will be issued to the original payment method.
** You can send across the goods through any reputed courier agencies to the respected shipping store.
** The shipping store address will be mentioned in the invoice.
** We recommend using an insured and traceable delivery method.
** PUMA is not responsible for any returns lost in transit or any additional charges.
** Please note that we do not perform exchanges at this time.
** For assistance in placing a new order for a different size or color please contact our Customer Service at 1800 102 7862.
** We are happy to offer Free Ground Shipping on your replacement order.
** The orders will normally be shipped within 3 working days from the date of order placed and delivery would be made to the customers within 7 working days from the date of shipment to serviceable locations.
** For non-serviceable locations by our official courier, the delivery would be made either through third party courier / Post and will take 10 – 12 working days for delivery.