Company : KB Online Services Private Limited
Head Office : Delhi
Industry : Online Shopping
Service / Product : Mobile Accessories, Electronics Items
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Website : happiesta [dot] com
Customer Help Line Number :
Customer Help: cs AT happiesta.com
Contact: +91 9999 114 224 (10:00AM – 07:00PM)
Related : Buy26 Customer Contact Number : www.customercare.gen.in/7535.html
Seller Help: ss AT happiesta.com
Contact: +91 8882 101 230 (Akshay Sanwal)
Contact Address :
KB Online Services Private Limited.
B-92, 2nd Floor, GT Karnal Road
Industrial Area, Delhi 110033
Shipping And Tracking :
** At Happiesta, we strive to achieve fast, safe and reliable shipping of products to customer.
** To achieve this, we do inspections, ensure quality packaging, partnered with most of the top courier and logistics partners and communicate shipping status to customer at each stage of shipment.
** Our logistic partners are FedEx, Aramex, Delhivery, First Flight, Ecom Express and GoJavas.
** Once customer buys products online, he/she wants to know the status of its order from time to time.
** To address this issue, we provide updated status of shipment at each stage starting from order is placed to processes to dispatch to deliver.
** In case of any queries, you can contact us at our Helpline Number.: +91 11 45527207 or email: support AT Happiesta.com. You can also track your orders through Happiesta.com.
** Delivery time mentioned on product or website is estimated.
** Actual delivery time is based on availability of product, address where product is to be delivered and courier companies rules.
Cancellation and Return Policy :
Need to return? Just follow these simple steps :
** You can drop an e-mail at cs AT happiesta.com within 7 days (in case of Pre-paid Order) & within a day (in case of COD Order) from date of delivery.
** Please mention Order number in subject line to help us quickly process your returns and ensure that the returned merchandize is unused, unworn, unwashed, undamaged from your end.
** Kindly attach the image/video of defected product in the mail so that we can see the exact problem.
** Request you to cooperate and maintain the original packaging of return items including original tags, shoeboxes and dust-bags.
** Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
** For all self-shipped returns, please ensure that your shipment reaches our warehouse within 10 days from date of raising the return request.
Non-returnable categories for you :
** Following product categories fall under “No Return/Exchange”; unless there is an inherent damage/quality issue at the time of delivery due to amiss from our vendor’s side.
** Any Freebies
** Beauty & Personal Care Products
** As you will appreciate that lingerie, swimwear and intimate wear involve hygiene concern, the same shall not be considered for return as well.
Order Cancellations :
** If you wish to cancel your order, kindly email us immediately at cs AT happiesta.com. We process all orders as quickly as possible within 24 hours after order has been placed. After dispatching the order from our Warehouse, it cannot be cancelled. Hope you can understand in this key point. Thank you!
** For any other queries, kindly drop an e-mail at cs AT happiesta.com or call us at 9999114224.