Company : Edunetwork Pvt. Ltd – Rent Furniture
Head Office : Bangalore
Industry : Online Shopping
Service / Product : Home Appliances
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Website : https://www.rentomojo.com/
Customer Contact Number :
Call Us : 088 8214 1141
Time : 10 AM TO 8 PM
Email Us : jo AT rentomojo.com
Related : Nilkamal Ahmedabad Customer Toll Free Number : www.customercare.gen.in/5224.html
Office Address :
2nd Floor, No.1, KDP Building,
Dharmaram College Post,
Opposite Forum Mall,
Hosur Main Road
Karnataka – 560029, India
901/A, Sumer Plaza, Marol,
Besides K. P.
Mumbai – 400059
Shipping Policy FAQ :
1. When and where do you usually deliver?
We work on all days of the week. We do free delivery, installation and pick-up. In case you do not have lift or permission to use lift at your premises, additional labor charges will be charged to carry the products through stairs. We are currently active in Bangalore, Mumbai, Pune, Delhi, Noida, Gurgaon, Hyderabad & Chennai.
2. Do you help us with relocation?
We help you with relocation free of cost within the city for our rented items only. If you are relocating to another city and we are present there, you can rent similar products in the other city. The relocation service may be availed only once throughout the tenure of the contract.
We suggest customers to not relocate the product themselves. If any damages occur while a customer attempts to relocate the products themselves, damage cost would be recovered from the customer.
3. What if I am not at home at the time of delivery?
After you place the order, our representative will give you a call to book a delivery slot. In case you are not at home, you have to appoint a representative (flatmate/friend/relative) to collect the order and sign the contract on your behalf.
Lessee or his/her representative has to be present at the agreed date and time. Otherwise extra shipping costs, INR 900 will be charged. Also, Lessee representative should carry an original/soft copy of Lessee ID proof at the time of accepting the delivery
Cancellations & Modification Policy :
1. How and till when can I modify my order ?
You can modify your order items up until one day before the agreed delivery date. You can email us the modification details or call us.Delivery time and date may change due to modification. If you modify the order items up until one day before delivery, rent and deposit will be charged as per new items in the order according to rates mentioned in the website at the time of ordering. This is a non transferable contract.
2. What is the procedure for cancelling an existing order ?
Once delivered, an existing order cannot be cancelled. You can cancel your order up untill one day before the agreed date of delivery without any extra cost. You can place a cancellation request by emailing or calling us.